Federal contract award
12314420C0055
CONTRACT FOR OFFICE OF CUSTOMER EXPERIENCE ASKUSDA CALL CENTER.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Agriculture |
| Office | USDA, OCP-POD-ACQ-MGMT-BRANCH-FTC |
| NAICS | 561110 — Office Administrative Services |
| PSC | R699 — Other Administrative Support Services |
| Parent award / vehicle | Not reported |
| Set-aside | 8(A) SOLE SOURCE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $19.5M |
| Current contract value | $19.5M |
| Potential contract value / ceiling | $19.5M |
| Start date | Dec 1, 2020 |
| Current end date | Feb 28, 2025 |
| Potential end date | Feb 28, 2025 |
| Latest award activity | Jan 21, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Jan 21, 2025 | P00020 | $-0 | ASKUSDA CALL CENTER SERVICES |
| Oct 22, 2024 | P00019 | $1.2M | ASKUSDA CALL CENTER SERVICES |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.