Federal contract award
12314424F0414
SOFTWARE- LUMEN CONTACT CENTER RENEWAL (NSOBS) THIS REQUEST IS FOR THE RENEWAL OF THE CENTURYLINK CONTACT CENTER INTERACTIVE ROUTING TECHNOLOGY ALLOWING THE SYSTEMS OPERATIONS COMMAND CENTER SERVICE DESK FUNCTIONS TO PERFORM NORMALLY. THIS HAS BE
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Agriculture |
| Office | USDA, OCP-POD-ACQ-MGMT-BRANCH-FTC |
| NAICS | 517311 |
| PSC | 7A21 — Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support. |
| Parent award / vehicle | 47QTCA20D0077 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $9.4K |
| Current contract value | $9.4K |
| Potential contract value / ceiling | $9.4K |
| Start date | Sep 16, 2024 |
| Current end date | Sep 15, 2025 |
| Potential end date | Dec 5, 2025 |
| Latest award activity | Dec 5, 2025 |
| Source loaded | Sep 19, 2026 |
Funding and modification history
Showing the latest 1 of 1 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Dec 5, 2025 | P00001 | $-4.3K | SOFTWARE- LUMEN CONTACT CENTER RENEWAL (NSOBS) THIS REQUEST IS FOR THE RENEWAL OF THE CENTURYLINK CONTACT CENTER INTERACTIVE ROUTING TECHNOLOGY ALLOWING THE SYSTEMS OPERATIONS COMMAND CENTER SERVICE DESK FUNCTIONS TO PERFORM NORMALLY. THIS HAS BE |
Research next steps
- Verify whether remaining options may extend performance beyond the current end date.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.