Federal contract award
12314425C0023
CONTRACT FOR OFFICE OF CUSTOMER EXPERIENCE ASKUSDA CONTACT CENTER SERVICES.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Agriculture |
| Office | USDA, OCP-POD-ACQ-MGMT-BRANCH-FTC |
| NAICS | 541990 — All Other Professional, Scientific, and Technical Services |
| PSC | R699 — Other Administrative Support Services |
| Parent award / vehicle | Not reported |
| Set-aside | 8(A) SOLE SOURCE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $447.8K |
| Current contract value | $3.2M |
| Potential contract value / ceiling | $3.2M |
| Start date | Mar 1, 2025 |
| Current end date | Apr 11, 2025 |
| Potential end date | Apr 11, 2025 |
| Latest award activity | Feb 10, 2026 |
| Source loaded | Sep 19, 2026 |
Funding and modification history
Showing the latest 5 of 5 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Feb 10, 2026 | P00004 | $-39 | USDA OFFICE OF CUSTOMER EXPERIENCE (OCX) ASKUSDA CONTACT CENTER SERVICES - TERMINATION FOR CONVENIENCE |
| Sep 10, 2025 | P00003 | $-457.4K | USDA OFFICE OF CUSTOMER EXPERIENCE (OCX) ASKUSDA CONTACT CENTER SERVICES - TERMINATION FOR CONVENIENCE |
| Apr 22, 2025 | P00002 | $0 | USDA OFFICE OF CUSTOMER EXPERIENCE (OCX) ASKUSDA CONTACT CENTER SERVICES - TERMINATION FOR CONVENIENCE |
| Apr 11, 2025 | P00001 | $0 | TERMINATION FOR CONVENIENCE |
| Feb 6, 2025 | 0 | $905.3K | CONTRACT FOR OFFICE OF CUSTOMER EXPERIENCE ASKUSDA CONTACT CENTER SERVICES. |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.