Federal contract award

1333BJ22F00282039

CUSTOMER EXPERIENCE MANAGEMENT (CXM) SOFTWARE AS A SERVICE

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Commerce
OfficeDEPT OF COMMERCE PTO
NAICS541511 — Custom Computer Programming Services
PSCDA10 — Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Parent award / vehicle47QTCA21D004Q
Set-asideSMALL BUSINESS SET ASIDE - TOTAL
Pricing typeFIRM FIXED PRICE
Obligations$2.0M
Current contract value$2.0M
Potential contract value / ceiling$2.0M
Start dateSep 16, 2022
Current end dateJun 17, 2025
Potential end dateJun 17, 2025
Latest award activityJun 16, 2025
Source loadedAug 15, 2026

Funding and modification history

Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
Jun 16, 2025P25004$0CUSTOMER EXPERIENCE MANAGEMENT SOFTWARE AS A SERVICE: CONTRACTOR SUPPORT. NO COST EXTENSION.
Jun 3, 2025P25003$0CUSTOMER EXPERIENCE MANAGEMENT SOFTWARE AS A SERVICE: CONTRACTOR SUPPORT

Research next steps

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  2. Check the stated set-aside against the solicitation and current certifications.
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