Federal contract award
140D0424F1234
CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of the Interior |
| Office | IBC ACQ SVCS DIRECTORATE (00004) |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DE10 — End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content. |
| Parent award / vehicle | 47QTCA22D002L |
| Set-aside | Not reported |
| Pricing type | LABOR HOURS |
| Obligations | $5.3M |
| Current contract value | $5.4M |
| Potential contract value / ceiling | $15.1M |
| Start date | Sep 24, 2024 |
| Current end date | Nov 15, 2026 |
| Potential end date | Nov 15, 2029 |
| Latest award activity | Aug 21, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 8 of 8 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 21, 2026 | P00007 | $270.8K | CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES |
| Mar 3, 2026 | P00006 | $-615.0K | CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES |
| Sep 24, 2025 | P00005 | $2.9M | CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES |
| May 8, 2025 | P00004 | $0 | CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES |
| Apr 8, 2025 | P00003 | $0 | CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES |
| Jan 30, 2025 | P00002 | $389.5K | CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES |
| Dec 12, 2024 | P00001 | $0 | CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES |
| Sep 24, 2024 | 0 | $2.4M | CUSTOMER SUPPORT CENTER (CSC) HELPDESK SUPPORT SERVICES |
Estimated positioning window
Nov 15, 2028 – May 15, 2029
50/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 50/100. Available recorded signals: 45 points.
- Contract end 2029-11-15 (1117 days from calculation)
- +5 points
- 3 historical awards in this buyer and category group
- +10 points
- 8 recorded award transactions
- +10 points
- Latest award action: 2026-08-21
- +5 points
- Parent award identifier recorded
- +5 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-10-25 10:18:04.631876+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Oct 25, 2026.
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Verify whether remaining options may extend performance beyond the current end date.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.