Federal contract award

2032H519F00641

THE TFCCEIS TASK ORDER IS TO TRANSITION THE EXISTING TFCC SERVICES FROM THE NETWORX CONTRACT ONTO THE EIS CONTRACT VEHICLE IN A MANNER THAT WILL ENABLE CONTINUITY OF AN ENTERPRISE NETWORK OF TOLL FREE SERVICES FOR THE IRS.

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of the Treasury
OfficeIT OPERATIONS
NAICS517110
PSCD304 — ADP Telecommunications and Transmission Services
Parent award / vehicleGS00Q17NSD3009
Set-asideNot reported
Pricing typeFIXED PRICE WITH ECONOMIC PRICE ADJUSTMENT
Obligations$251.5M
Current contract value$418.8M
Potential contract value / ceiling$552.2M
Start dateSep 26, 2019
Current end dateSep 25, 2026
Potential end dateSep 25, 2032
Latest award activitySep 2, 2026
Source loadedSep 19, 2026

Funding and modification history

Showing the latest 100 of 100 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
Sep 9, 2026P00099$40.2MTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. EXERCISE OF OPTION YEAR 7.
Sep 2, 2026P00098$-5.3MTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. MODIFICATION DE-OBLIGATES RESIDUAL FUNDS.
Aug 20, 2026P00097$0TOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS; CORRECTION OF ADMINISTRATIVE ERRORS ISSUED UNDER MODIFICATION P00096
Aug 6, 2026P00096$1.7MTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS; FUNDING MODIFICATION.
Jul 28, 2026P00095$-9.4MTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. MODIFICATION DE-OBLIGATES RESIDUAL FUNDS.
Jul 1, 2026P00094$0TOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. MODIFICATION INCORPORATES RFO FAR 52.222-90 TO SUPPORT IMPLEMENTATION OF EXECUTIVE ORDER 14398.
Apr 2, 2026P00093$227.3KTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO RATIFY AN UNAUTHORIZED COMMITMENT THAT OCCURRED IN OPTION PERIOD 4 VIA THE INCORPORATION OF CLIN 4009G, SERVICE-RELATED LABOR (RATIFICATION)
Dec 9, 2025P00092$0TOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO REMOVE NETWORK CALL DISTRIBUTION CLINS TF90043, TF90044, TF90143, TF90144 FROM THE TASK ORDER.
Oct 7, 2025P00091$0TOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE RATES INCLUDED ON VERIZON QUOTES 59304, 59185, 59242, 59191 INTO CONTRACT SECTIONS B.2.5, B.2.10, & B.2.9.
Sep 15, 2025P00090$0TOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE MATERIAL GROUP CODE ON CLIN 5008A FROM 2575 TO 3172A IN ACCORDANCE WITH THE ACCOUNTING CODE CHANGE FORM DATED SEPTEMBER 8, 2025.
Sep 12, 2025P00089$1.1MTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSES OF THIS MODIFICATION ARE TO OBLIGATE $1,075,000.00 FOR ADDITIONAL TOLL FREE SERVICE IN OPTION PERIOD 5 AND REALIGN $1,075,000.00 IN CEILING FROM OPTION PERIOD 12.
Sep 10, 2025P00088$51.8MTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION YEAR 6 IN THE AMOUNT OF $51,807,011.56 AND EXTEND THE PERIOD OF PERFORMANCE OF THE CONTRACT TO SEPTEMBER 25, 2026.
Sep 4, 2025P00087$5.4MTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO ADD $5.4M IN FUNDING TO OPTION PERIOD 5 OF THE CONTRACT FOR TOLL FREE SERVICES AND REALIGN $5.4M IN CEILING FROM OPTION PERIOD 12 CLIN 1205
Aug 13, 2025P00086$-26.9KTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE $26,915.78 IN FUNDING IN ACCORDANCE WITH THE AGING UNLIQUIDATED OBLIGATIONS REVIEW.
Aug 5, 2025P00085$0TOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO UPDATE THE DESCRIPTION OF TOLL FREE SERVICE SUBCLINS 5005B & 5005C AND INCORPORATE NEW DISCOUNTED RATES IN SECTIONS B.2.5, B.2.10, & B.2.6
Jul 28, 2025P00084$-4.7MTOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE $4,717,186.00 IN FUNDING IN ACCORDANCE WITH THE AGING UNLIQUIDATED OBLIGATIONS REVIEW.
Jun 3, 2025P00083$0TOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS. THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE CONTRACTING OFFICER LISTED IN THE TASK ORDER.
Apr 30, 2025P00082$0THE PURPOSE OF THIS MODIFICATION IS TO UPDATE THE DESCRIPTION TO TOLL FREE CONTACT CENTER SERVICES ENTERPRISE INFRASTRUCTURE SOLUTIONS.
Mar 25, 2025P00081$0MOD. P00081 APPOINTS A NEW ADMIN. CO/CO OF RECORD.
Sep 24, 2024P00080$51.5MMOD 80 IS TO EXERCISE OY5
Sep 17, 2024P00079$0MOD 79 IS AN ADMINISTRATIVE MODIFICATION TO INCORPORATE THE TASK ORDER CEILING VALUE OMITTED AT TIME OF AWARD.
Sep 10, 2024P00078$0MOD 78 - TFCCEIS TOLL FREE USAGE- CB ADMIN & TFCCEIS NUANCE LICENSE ADMIN
Aug 23, 2024P00077$3.6MMOD P00077 FY24 OY4 - O&M TFCCEIS VERIZON & FY24-LA-O&M_TFCCEIS
Aug 16, 2024P00076$495.4KMOD 76 FOR FY24-IRA-LA_TFCCEIS SOR 31 CCES TEXT
Aug 5, 2024P00075$-1.4MMOD 73 FOR RIBBON ENGINEER, RIBBON ANALYTICS SOFTWARE LICENSES, RAMP UPGRADE, RAMP INSTALL, RIBBON SME
Jul 30, 2024P00074$-10.1MMOD 73 FOR RIBBON ENGINEER, RIBBON ANALYTICS SOFTWARE LICENSES, RAMP UPGRADE, RAMP INSTALL, RIBBON SME
Feb 22, 2024P00073$767.5KMOD 73 FOR RIBBON ENGINEER, RIBBON ANALYTICS SOFTWARE LICENSES, RAMP UPGRADE, RAMP INSTALL, RIBBON SME
Nov 21, 2023P00072$0THE PURPOSE OF THIS ADMINISTRATION MODIFICATION IS TO: A. CORRECT THE PERIOD OF PERFORMANCE BEGIN DATE IN THE PROCUREMENT FOR PUBLIC SECTOR (PPS) SYSTEM FOR CLINS 4005D, 4005E, 4009C AND 4009D (MODIFICATION P00069) TO READ AS FOLLOWS: FROM: 09/29/202
Nov 7, 2023P00071$3.9KTHE PURPOSE OF THE BILATERAL MODIFICATION IS TO PROVIDE RIBBON PROTECT TRAINING FOR 12 IRS EMPLOYEES.
Oct 4, 2023P00070$0THE PURPOSE OF THIS BILATERAL MOD 70 IS TO UPDATE SECURITY ASSESSMENT & AUTHORIZATION (SA&A) LANGUAGE FROM MOD 10
Sep 29, 2023P00069$4.0MTHE PURPOSE OF THIS BILATERAL MOD IS IRA-NH FY23 CSS - VERIZON (VB/CALLBACK).
Sep 22, 2023P00068$-1.8MTHE PURPOSE OF THIS BILATERAL MOD IS TO EXERCISE OY4 IAW FAR 52.217-9.
Sep 14, 2023P00067$31.8MTHE PURPOSE OF THIS BILATERAL MOD IS TO EXERCISE OY4 IAW FAR 52.217-9.
Sep 6, 2023P00066$3.7MTHE PURPOSE OF THIS BILATERAL MOD IS TO INCREASE THE TOTAL TASK ORDER PRICE AND ESTIMATED CEILING FOR OPTION PERIOD 3. THIS INCREASE IS NEEDED TO SUPPORT THE CONTACT CENTER SUPPORT DIVISION LIVE ASSISTANCE PROGRAMS FOR CUSTOMER CALLBACK ENTERPRISE SO
Aug 17, 2023P00065$0THE PURPOSE OF THIS ADMIN MOD IS TO CORRECT FINDINGS ADDRESSED AND RESOLVED WITH CLIN 1006B.
Aug 4, 2023P00064$-436.3KTHE PURPOSE OF THIS UNILATERAL ADMIN MODIFICATION IS TO INCORPORATE FINDINGS ADDRESSED AND RESOLVED WITH MODS 58 AND 60.
Jul 6, 2023P00063$0THE PURPOSE OF THIS UNILATERAL ADMIN MODIFICATION IS TO INCORPORATE FINDINGS ADDRESSED AND RESOLVED WITH MODS 58 AND 60.
Jul 5, 2023P00062$0THE PURPOSE OF THIS UNILATERAL ADMIN MODIFICATION IS TO INCORPORATE FINDINGS ADDRESSED AND RESOLVED WITH MODS 58 AND 60.
Jun 28, 2023P00061$28.0KTHE PURPOSE OF THIS BILATERAL MODIFICATION IS TO INCORPORATE SOR # 25 FY23-O&M-APPEALS RESOLUTION LINE
May 11, 2023P00060$-1.2MTHE PURPOSE OF THIS BILATERAL MODIFICATION IS TO INCORPORATE CUSTOMER CALLBACK ENTERPRISE SOLUTION (CCES) 73 ADDITIONAL APPLICATIONS SOR # 28
May 5, 2023P00059$-478.3KTHE PURPOSE OF THIS BILATERAL MODIFICATION IS AN AUO DEOB FOR CLIN 2009E IN THE AMOUNT OF $478,332.55.
Apr 28, 2023P00058$0THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO REALIGN FUNDS FROM CLIN 3005D IN THE AMOUNT OF $47,442.03 AND CLIN 3009B IN THE AMOUNT OF $27,262.55 TO SUPPORT THE NUANCE FEDRAMP CONNECTIVITY (SOR #30) REQUIREMENT
Apr 27, 2023P00057$-752.9KMOD P00057 - THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO UPDATE CLIN AND LABOR RATE FOR THE RIBBON DEDICATED ENGINEER.
Jan 19, 2023P00056$0MOD P00056 THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO CHANGE THE COR IN SECTION G.4.2 OF THE TASK ORDER AWARD. CORRECT THE POP FOR CINS 3005A, 3005B, 3006A, 3007A.
Oct 6, 2022P00055$0MOD P00055 THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO CORRECT THE PERIOD OF PERFORMANCE FOR CLINS 2001D, 2001E, 2003B, AND 2007B TO REFLECT 05-01-2022 THRU 09-25-2022.
Sep 30, 2022P00051$0TFCCEIS
Sep 30, 2022P00052$1.2MMOD P00052 1. THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $1,200,000.00 FROM SHOPPING CART 5000150618 USING THE NEW SUBCLINS OUTLINED IN THE SCHEDULE. 2. AS SPECIFIED IN ATTACHMENT 1 , CASR 24, INCORPORATED HERE
Sep 30, 2022P00053$0MOD P00053 1. THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO CORRECT THE PERIOD OF PERFORMANCE FOR CLINS 2001E AND 2003B.
Sep 30, 2022P00054$0MOD P00054 1. THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO CORRECT THE PERIOD OF PERFORMANCE FOR CLINS 2001D AND 2007B.
Sep 29, 2022P00049$4.1MMOD P00049 THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $4,083,337.28 FROM SHOPPING CARTS 5000150389 AND 5000139824.
Sep 29, 2022P00050$500.0KMOD P00050 THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE INCREMENTAL FUNDS IN THE AMOUNT OF $500,000.00 FOR OPTION PERIOD 3, CLIN 3005G.
Sep 27, 2022P00048$-1.9MMOD P00046 1. THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $905,842.50 FROM SHOPPING CART 5000139825 USING THE NEW SUBCLINS OUTLINED IN THE SCHEDULE. 2. AS SPECIFIED IN ATTACHMENT 1, INCORPORATED HEREIN, THE VENDO
Sep 26, 2022P00047$11.8MMOD P00046 1. THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $905,842.50 FROM SHOPPING CART 5000139825 USING THE NEW SUBCLINS OUTLINED IN THE SCHEDULE. 2. AS SPECIFIED IN ATTACHMENT 1, INCORPORATED HEREIN, THE VENDO
Sep 20, 2022P00046$905.8KMOD P00046 1. THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $905,842.50 FROM SHOPPING CART 5000139825 USING THE NEW SUBCLINS OUTLINED IN THE SCHEDULE. 2. AS SPECIFIED IN ATTACHMENT 1, INCORPORATED HEREIN, THE VENDO
Sep 19, 2022P00045$11.4MMOD P00045 1. THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 3 TO EXTEND THE TERM OF THE TASK ORDER. 2. PURSUANT TO FAR 52.217-9, OPTION TO EXTEND THE TERM OF THE CONTRACT, THE TERM OF THE TASK ORDER IS HEREBY EXTENDED FOR THE PERIOD
Sep 15, 2022P00044$7.7MMOD P00044 THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO INCREASE THE TOTAL (FIXED-UNIT PRICE CLNIS) AND ESTIMATED CEILING (LABOR HOURS CLINS) FOR OPTION PERIOD 2. SEE ADDITIONAL LANGUAGE ON MOD.
Aug 16, 2022P00043$478.3KMOD P00043 THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $478,332.55 FOR CONVERSATIONAL VOICE SERVICES - CASR 24.
Aug 5, 2022P00042$20.0KMOD P00042 THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $20,000.00 FOR CUSTOMER CALLBACK ENTERPRISE SOLUTION - CASR #18.
Aug 2, 2022P00041$-1.4MMOD P00039 THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $1,497.07 FOR CABLE AND WIRING FOR THE MEMPHIS BACK OFFICE TRANSITION (BOT).
Jul 27, 2022P00040$-932.2KMOD P00039 THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $1,497.07 FOR CABLE AND WIRING FOR THE MEMPHIS BACK OFFICE TRANSITION (BOT).
Jul 11, 2022P00039$1.5KMOD P00039 THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $1,497.07 FOR CABLE AND WIRING FOR THE MEMPHIS BACK OFFICE TRANSITION (BOT).
Jun 22, 2022P00038$238.2KMOD P00038 THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO OBLIGATE FUNDS IN THE AMOUNT OF $238,207.54 FOR MEMPHIS TRANSITION FROM EXPIRING NETWORX CONTRACT TO TFCCEIS CONTRACT.
Jun 13, 2022P00037$0MOD P00037 THE PURPOSE OF THIS ADMIN MODIFICATION IS TO REPLACE STEPHANIE BARFIELD WITH THE NEW CONTRACTING OFFICER, DONNA CORNISH.
Jun 6, 2022P00036$0MOD P00036 THE PURPOSE OF THIS ADMIN MODIFICATION IS TO CORRECT THE PERIOD OF PERFORMANCE FOR CLIN 2009B TO READ AS FOLLOWS: FROM: 04/29/2022 TO: 03/25/2022
May 26, 2022P00035$905.8KMOD P00034 THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDS FOR THE MEMPHIS SITE SURVEY TO DETERMINE COST FOR INSTALL OF 10G CIRCUITS.
May 11, 2022P00034$812MOD P00034 THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDS FOR THE MEMPHIS SITE SURVEY TO DETERMINE COST FOR INSTALL OF 10G CIRCUITS.
Apr 29, 2022P00032$3.3KMOD P00031 - CONTRACTOR SHALL CONTINUE TO OFFER THE ASSISTED INTELLIGENCE VOICE RESPONSE, EIP FAQ ENGLISH AND SPANISH VOICE BOTS AFTER HOURS.
Apr 29, 2022P00033$0MOD P00032 THE PURPOSE OF THIS ADMINISTRATION MODIFICATION IS TO CORRECT THE POP BEGIN DATE IN THE SYSTEM FOR CLIN 2005I (MODIFICATION P00030) TO READ AS FOLLOWS: FROM: 03/26/2022 TO: 04/08/2022
Apr 28, 2022P00031$62.9KMOD P00031 - CONTRACTOR SHALL CONTINUE TO OFFER THE ASSISTED INTELLIGENCE VOICE RESPONSE, EIP FAQ ENGLISH AND SPANISH VOICE BOTS AFTER HOURS.
Apr 8, 2022P00030$300.9KMOD P00030 - AS DIRECTED BY THE CONTRACTING OFFICER AND AS SPECIFICALLY DESCRIBED IN ATTACHMENT 1, THE CONTRACTOR SHALL PROVIDE AN ENTERPRISE SOLUTION TO REPLACE THE CURRENT BRIDGE SOLUTION OF VERIZONS, VHTS CUSTOMER CALL BACK SOLUTION.
Mar 25, 2022P00029$0MODIFICATION 0027 PURPOSE: CHANGE THE CONTRACTING OFFICER OF RECORD FROM NICOLE M. HENDRIX TO STEPHANIE MOON. EFFECTIVE DATE: 10/07/2021
Feb 1, 2022P00028$2.0MMODIFICATION 0027 PURPOSE: CHANGE THE CONTRACTING OFFICER OF RECORD FROM NICOLE M. HENDRIX TO STEPHANIE MOON. EFFECTIVE DATE: 10/07/2021
Dec 2, 2021P00027$0MODIFICATION 0027 PURPOSE: CHANGE THE CONTRACTING OFFICER OF RECORD FROM NICOLE M. HENDRIX TO STEPHANIE MOON. EFFECTIVE DATE: 10/07/2021 COVID-19
Sep 17, 2021P00026$2.3MMOD 0026 PURPOSE: ADD FUNDING FOR CASR 12 - SBSE VOICEBOT WITH NATURAL LANGUAGE (CLIN 2005E) AND CASR 13 - CIRCUITRY (2005F) PERIOD OF FUNDING: 09/17/2021 - 09/16/2022 ACCOUNT CODE INFORMATION CHANGE REQUEST FOR CLINS 2001A, 2003A, 2005B COVID-19
Sep 8, 2021P00025$0MODIFICATION 0024 THE POP FOR CLIN 0008 WAS CHANGED FROM 09.26.2019 THRU 09.25.2020 TO 09.26.2020 THRU 09.25.2022 TO ALLOW FOR THE PAYMENT OF SERVICE RELATED EQUIPMENT THAT WAS ORDERED BY THE IRS DURING THE TASK ORDER BASE PERIOD 09 COVID-19
Sep 7, 2021P00024$0MODIFICATION 0022 EXERCISE OPTION PERIOD 2 FOR THE PERIOD OF SEPTEMBER 26, 2021 TO SEPTEMBER 25, 2022 COVID-19
Sep 1, 2021P00023$0MODIFICATION 0022 EXERCISE OPTION PERIOD 2 FOR THE PERIOD OF SEPTEMBER 26, 2021 TO SEPTEMBER 25, 2022 COVID-19
Aug 27, 2021P00022$22.1MMODIFICATION 0022 EXERCISE OPTION PERIOD 2 FOR THE PERIOD OF SEPTEMBER 26, 2021 TO SEPTEMBER 25, 2022 COVID-19
Aug 25, 2021P00021$0MODIFICATION 21 - IS AN ADMINISTRATIVE MODIFICATION TO CHANGE THE ACCOUNTING FUND INFORMATION (FROM OPS TO UF) FOR THREE TFCCEIS CLINS, PER IRS CFO CORPORATE BUDGE OFFICE ACC REQUEST. COVID-19
Aug 24, 2021P00019$2.5MMOD 19 CASR 15 AUTOMATED COLLECTION SYSTEM CONVERSATIONAL INTERACTIVE VOICE RESPONSE SUPPORTS THE IRS EFFORT TO IMPLEMENT NATURAL LANGUAGE PROCESSING UNDERSTANDING SOLUTIONS TO ASSIST TAXPAYERS AND TO IMPROVE TAXPAYER SERVICE BY IMPLEMENTING COVID-19
Aug 24, 2021P00020$6.6KMOD 20 CASR 11 CUSTOMER CALLBACK CCB FS2022 IS A CONTINUATION AND EXPANSION BRIDGE SOLUTION OF THE PHASE 3 DEMONSTRATION OF VERIZON CUSTOMER CALL BACK SOLUTION THAT EXCLUDES IMPLEMENTATION OF ANY DATA FEED BETWEEN THE IRS AND VERIZON. COVID-19
Aug 19, 2021P00018$167.1KMODIFICATION 18 CASR 13 CIRCUITRY VOICEBOT PURCHASES THE CONNECTIVITY, CIRCUITS AND PORTS, NEEDED TO PROVIDE A COMPLETE NATURAL LANGUAGE UNDERSTANDING INTERACTIVE VOICE RESPONSE SOLUTION FOR THE SBSE VOICEBOT, EXECUTED WITH CASR 12 MOD 001 COVID-19
Aug 13, 2021P00017$3.6MMOD 17 THE IRS SMALL BUSINESS/SELF-EMPLOYED (SB/SE) SEEKS TO IMPLEMENT FUNCTIONALITY FOR A VOICE RECOGNITION INTERACTIVE VOICE RESPONSE (IVR) SYSTEM TO PROVIDE SPOKEN RESPONSES TO FREQUENTLY ASKED QUESTIONS (FAQ), NOTICE CLARIFICATIONS AND O COVID-19
Jul 13, 2021P00016$0MODIFICATION 0016 - KEY PERSONNEL CHANGES FOR VERIZON TFCCEIS SECURITY MANAGER AND ADD ADDITIONAL IRS COR TO TFCCEIS TASK ORDER. COVID 19
Jun 25, 2021P00015$27.9MMODIFICATION 0015 FULLY FUNDS OPTION YEAR 1 FOR TFCCEIS TASK ORDER 2032H5-10-F-00641 OPTION YEAR 1: 09/26/2020 - 09/25/2021 COVID-19
Jun 16, 2021P00014$357.5KBILATERAL MOD 0014 INCORPORATES VERIZON QUOTE PR 48762 DATED JUNE 10 2021 FOR VIVA IRS PROJECT NAME AIVR SPANISH APPLICATION NON RECURRING CHARGE. VIVA SPANISH IMPLEMENTATION TFS TASK ORDER UNIQUE ICB NRC VERIZON EIS CLIN TF99990 EXISTING S COVID-19
Apr 15, 2021P00013$0BILATERAL MOD 0013 INCORPORATES VERIZON QUOTE PR 48238 DATED MARCH 26, 2021 FOR SELF-ENCRYPTING DRIVES THAT ARE REQUIRED TO BETTER COMPLY WITH THE IRS SECURITY REQUIREMENTS IN THE TFCCEIS TO AT THE 3 DATA CENTERS (MEMPHIS, MARTINSBURG)COVID-19
Mar 24, 2021P00012$4.4MBILATERAL MODIFICATION 0011 INCORPORATES VERIZON QUOTE PR 47387 FOR NEW EIS MANAGED NETWORK SERVICES TUC CLINS.VERIZON MNS MAINTENANCE FOR CHASSIS AT THE 3 DATA CENTERS IS REQUIRED TO SUPPORT THE DATA CENTERS AS THEY TRANSITION TO EIS. COVID-19
Feb 9, 2021P00011$0BILATERAL MODIFICATION 0011 INCORPORATES VERIZON QUOTE PR 47387 FOR NEW EIS MANAGED NETWORK SERVICES TUC CLINS.VERIZON MNS MAINTENANCE FOR CHASSIS AT THE 3 DATA CENTERS IS REQUIRED TO SUPPORT THE DATA CENTERS AS THEY TRANSITION TO EIS. COVID-19
Feb 2, 2021P00010$0THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO UPDATE THE CO AND COR INFORMATION. COVID-19
Dec 15, 2020P00009$0THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO UPDATE THE CO AND COR INFORMATION. COVID-19
Nov 20, 2020P00008$0THE PURPOSE OF THIS MODIFICATION IS AS FOLLOWS: 1- FUND THE BASE YEAR $500,000.00 FROM SHOPPING CART 5000105843 2- FUND OPTION YEAR 1 $58,070.00 FROM SHOPPING CART 5000105083 COVID-19
Oct 20, 2020P00007$0THE PURPOSE OF THIS MODIFICATION IS AS FOLLOWS: 1- FUND THE BASE YEAR $500,000.00 FROM SHOPPING CART 5000105843 2- FUND OPTION YEAR 1 $58,070.00 FROM SHOPPING CART 5000105083 COVID-19
Sep 16, 2020P00006$558.1KTHE PURPOSE OF THIS MODIFICATION IS AS FOLLOWS: 1- FUND THE BASE YEAR $500,000.00 FROM SHOPPING CART 5000105843 2- FUND OPTION YEAR 1 $58,070.00 FROM SHOPPING CART 5000105083 COVID-19
Sep 11, 2020P00005$0THE PURPOSE OF THIS MODIFICATION IS AS FOLLOWS: 1-DEOBLIGATE $8,823,841.93 IN FY19 BASE YEAR FUNDING WHICH WILL NOT BE USED AS REQUESTED BY SHOPPING CART # 5000100627 AS FOLLOWS: COVID-19
Aug 31, 2020P00003$-8.8MTHE PURPOSE OF THIS MODIFICATION IS AS FOLLOWS: 1-DEOBLIGATE $8,823,841.93 IN FY19 BASE YEAR FUNDING WHICH WILL NOT BE USED AS REQUESTED BY SHOPPING CART # 5000100627 AS FOLLOWS: COVID-19
Aug 31, 2020P00004$15.5MTHE PURPOSE OF THIS MODIFICATION IS AS FOLLOWS: 1-DEOBLIGATE $8,823,841.93 IN FY19 BASE YEAR FUNDING WHICH WILL NOT BE USED AS REQUESTED BY SHOPPING CART # 5000100627 AS FOLLOWS: COVID-19
Aug 17, 2020P00002$4.1MTHE PURPOSE OF THIS MODIFICATION IS AS FOLLOWS: 1-CHANGE THE CONTRACTING OFFICER (CO) FROM JULIO PERDOMO, PH: 240-613-5728 EMAIL: JULIO.PERDOMO@IRS.GOV TO MIKEL WOOD, PH: 240-613-7466 EMAIL: MIKEL.WOOD@IRS.GOV COVID-19
Jul 14, 2020P00001$0THE PURPOSE OF THIS MODIFICATION IS AS FOLLOWS: 1-CHANGE THE CONTRACTING OFFICER (CO) FROM JULIO PERDOMO, PH: 240-613-5728 EMAIL: JULIO.PERDOMO@IRS.GOV TO MIKEL WOOD, PH: 240-613-7466 EMAIL: MIKEL.WOOD@IRS.GOV COVID-19
Sep 26, 20190$19.2MTHE TFCCEIS TASK ORDER IS TO TRANSITION THE EXISTING TFCC SERVICES FROM THE NETWORX CONTRACT ONTO THE EIS CONTRACT VEHICLE IN A MANNER THAT WILL ENABLE CONTINUITY OF AN ENTERPRISE NETWORK OF TOLL FREE SERVICES FOR THE IRS.

Estimated positioning window

Sep 25, 2031 – Mar 25, 2032

Recompete signal:
40/100

Why this recompete signal

Contract timing and recorded acquisition signals at the time of calculation.

Stored score: 40/100. Available recorded signals: 35 points.

Contract end 2032-09-25 (2162 days from calculation)
+5 points
3 historical awards in this buyer and category group
+10 points
100 recorded award transactions
+10 points
Latest award action: 2026-09-02
+5 points
Parent award identifier recorded
+5 points
Solicitation identifier recorded
+0 points
Linked official forecast
+0 points
Calculated on
2026-10-25 10:18:04.631876+00:00

The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.

Rule-based research score; it does not measure your chance of winning.

This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.

USAspending award record

. Rule-based research score; positioning dates are estimates.

Recompete score calculated Oct 25, 2026.

Research next steps

  1. Check the linked forecast or SAM for a confirmed solicitation and current timing.
  2. Verify whether remaining options may extend performance beyond the current end date.
  3. Confirm the ordering vehicle and your eligibility or a qualified teaming route.
  4. Review the award scope and buyer evidence before making a bid/no-bid decision.