Federal contract award
2032H523F00337
FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of the Treasury |
| Office | TAXPAYER FOCUSED SUPPORT |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DE02 — Support services for mobile devices such as tablets, smart phones (iOS, Android, Windows Mobile) that support a mobile workforce accessing corporate resources. Includes mobile service management, logistics, technical support, system and configuration management services related to the devices. |
| Parent award / vehicle | GS35F0623R |
| Set-aside | Not reported |
| Pricing type | LABOR HOURS |
| Obligations | $16.4M |
| Current contract value | $16.4M |
| Potential contract value / ceiling | $16.4M |
| Start date | May 25, 2023 |
| Current end date | Nov 24, 2024 |
| Potential end date | Nov 24, 2024 |
| Latest award activity | Sep 9, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 9 of 9 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Sep 9, 2026 | P00008 | $-15.7K | LIVE AGENTS CALL CENTER SUPPORT SERVICES, MODIFICATION DE-OBLIGATES EXCESS FUNDING. |
| Apr 21, 2026 | P00007 | $-1 | FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES |
| Mar 24, 2025 | P00006 | $0 | FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES |
| Jan 30, 2025 | P00005 | $0 | FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES |
| Sep 30, 2024 | P00004 | $-0 | FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES |
| May 20, 2024 | P00003 | $3.9M | FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES |
| Mar 28, 2024 | P00002 | $58.0K | FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES |
| Sep 11, 2023 | P00001 | $2.9M | FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES |
| May 25, 2023 | 0 | $9.6M | FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.