Federal contract award
2032H523F00702
THIS IS A DELIVERY ORDER FOR PROVIDE SUPPORT AND SERVICES UTILIZING THE CUSTOMER SERVICE SUPPORT (CSS) BOT AND LIVE CHAT IMPLEMENTATION IN THE CONVERSATIONAL VOICE PROJECT.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of the Treasury |
| Office | IT OPERATIONS |
| NAICS | 541512 — Computer Systems Design Services |
| PSC | R425 — Engineering and Technical Services |
| Parent award / vehicle | 47QTCB21D0348 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $1.3M |
| Current contract value | $1.3M |
| Potential contract value / ceiling | $1.3M |
| Start date | Sep 30, 2023 |
| Current end date | Sep 29, 2025 |
| Potential end date | Sep 29, 2025 |
| Latest award activity | Apr 1, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 7 of 7 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Apr 1, 2026 | P00006 | $-0 | TECHNICAL SUPPORT FOR THE IMPLEMENTATION OF EGAIN BOT (VOICE TO, CHATBOT) TECHNOLOGIES AND EGAIN LIVE CHAT. THE PURPOSE OF MODIFICATION P00006 IS TO ISSUE AN ADMINISTRATIVE MODIFICATION TO DEOBLIGATE $0.01 FROM CLIN 0001 AND COMPLETE CONTRACT CLOSEOU |
| Apr 11, 2025 | P00005 | $0 | CUSTOMER SERVICE SUPPORT (CSS) BOT AND LIVE CHAT IMPLEMENTATION IN THE COMMERCIAL CONVERSATIONAL VOICE PROJECT. OBTAIN TECHNICAL SUPPORT FOR THE IMPLEMENTATION OF EGAIN BOT (VOICE TO, CHATBOT) TECHNOLOGIES AND EGAIN LIVE CHAT. |
| Mar 25, 2025 | P00004 | $0 | THE PURPOSE OF THIS UNILATERAL MODIFICATION IS TO EXERCISE OPTION PERIOD 1 OF THE TASK ORDER 2032H5 23 F 00702 UNDER THE 8A STARS III GWAC FOR THE PERIOD OF 09.30.2024 THROUGH 09.29.2025 PURSUANT TO FAR CLAUSE 52.217 9 OPTION TO EXTEND THE TERM OF TH |
| Sep 27, 2024 | P00003 | $661.2K | THE PURPOSE OF THIS UNILATERAL MODIFICATION IS TO EXERCISE OPTION PERIOD 1 OF THE TASK ORDER 2032H5 23 F 00702 UNDER THE 8A STARS III GWAC FOR THE PERIOD OF 09.30.2024 THROUGH 09.29.2025 PURSUANT TO FAR CLAUSE 52.217 9 OPTION TO EXTEND THE TERM OF TH |
| Sep 24, 2024 | P00002 | $0 | THE PURPOSE OF THIS UNILATERAL MODIFICATION IS TO RESCIND MOD P00001 TO TASK ORDER 2032H5-23-F-00702, WHICH EXERCISED OPTION PERIOD 1 OF THE TASK ORDER UNDER THE 8(A) STARS III GWAC FOR THE PERIOD OF SEPTEMBER 30, 2024 THROUGH SEPTEMBER 29, 2025. THE |
| Sep 16, 2024 | P00001 | $0 | THE PURPOSE OF THIS UNILATERAL MODIFICATION IS TO EXERCISE OPTION PERIOD 1 OF THE TASK ORDER 2032H5-23-F-00702 UNDER THE 8A STARS III GWAC FOR THE PERIOD OF SEPT. 30, 2024 THRU SEPT. 29, 2025, PURSUANT TO FAR CLAUSE 52.217-9 OPTION TO EXTEND THE TERM |
| Sep 27, 2023 | 0 | $647.8K | THIS IS A DELIVERY ORDER FOR PROVIDE SUPPORT AND SERVICES UTILIZING THE CUSTOMER SERVICE SUPPORT (CSS) BOT AND LIVE CHAT IMPLEMENTATION IN THE CONVERSATIONAL VOICE PROJECT. |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.