Federal contract award
2032H524F00283
CUSTOMER SERVICE REPRESENTATIVE CHATBOT INITIATIVE (CSR-CB)
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of the Treasury |
| Office | IT OPERATIONS |
| NAICS | 541519 — Other Computer Related Services |
| PSC | R408 — Program Management/Support Services |
| Parent award / vehicle | 2032H519A00021 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $2.1M |
| Current contract value | $2.1M |
| Potential contract value / ceiling | $2.1M |
| Start date | May 9, 2024 |
| Current end date | May 8, 2025 |
| Potential end date | May 8, 2025 |
| Latest award activity | Aug 7, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 4 of 4 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 7, 2025 | P00004 | $0 | ENTERPRISE PROGRAM MANAGEMENT OFFICE (EPMO) CONTRACTOR SERVICES ARE REQUIRED TO SUPPORT THE IRS INFORMATION TECHNOLOGY (IT) ENTERPRISE PROGRAM MANAGEMENT SUPPORT SERVICES (IT-EPMSS) BPA FOR IT AND BUSINESS STAKEHOLDERS. SUPPORT INCLUDES PLANNING, PRO |
| Apr 11, 2025 | P00003 | $0 | ENTERPRISE PROGRAM MANAGEMENT OFFICE (EPMO) CTR SERVICES ARE REQUIRED TO SUPPORT THE IRS INFORMATION TECHNOLOGY (IT) ENTERPRISE PROGRAM MANAGEMENT SUPPORT SERVICES (IT-EPMSS) BPA FOR IT AND BUSINESS STAKEHOLDERS. MOD TO UPDATE FPDS DESCRIPTION. |
| Mar 21, 2025 | P00002 | $0 | CUSTOMER SERVICE REPRESENTATIVE CHATBOT INITIATIVE (CSR-CB) |
| Dec 19, 2024 | P00001 | $0 | CUSTOMER SERVICE REPRESENTATIVE CHATBOT INITIATIVE (CSR-CB) |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.