Federal contract award
2032H821F00102
THIS RESEARCH IS CONDUCTED AS PART OF THE IRS AGENCY-WIDE INITIATIVE TO MONITOR AND IMPROVE FIELD ASSISTANCE CUSTOMER EXPERIENCE WITH THE SERVICES PROVIDED. IN RESPONSE TO OMB CIRCULAR A-11, SECTION 280 MODIFICATION.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of the Treasury |
| Office | TAXPAYER FOCUSED SUPPORT |
| NAICS | 541611 — Administrative Management and General Management Consulting Services |
| PSC | R422 — Market Research and Public Opinion Services (includes telephone and field interviews, focus testing, and surveys) |
| Parent award / vehicle | 2032H821A00003 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $673.4K |
| Current contract value | $674.2K |
| Potential contract value / ceiling | $844.6K |
| Start date | Apr 23, 2021 |
| Current end date | Mar 31, 2026 |
| Potential end date | Mar 31, 2026 |
| Latest award activity | Aug 12, 2025 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 19 of 19 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 12, 2025 | P00018 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO RESOLVE THE REQUEST FOR EQUITABLE ADJUSTMENT SUBMITTED BY THE CONTRACTOR, PACIFIC CONSULTING GROUP SUBMITTED ON APRIL 28 2025 |
| Jul 29, 2025 | P00017 | $-2.3K | THE PURPOSE OF THIS MODIFICATION IS TO RESOLVE THE REQUEST FOR EQUITABLE ADJUSTMENT SUBMITTED BY THE CONTRACTOR, PACIFIC CONSULTING GROUP SUBMITTED ON APRIL 28 2025 |
| Jul 16, 2025 | P00016 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO RESOLVE THE REQUEST FOR EQUITABLE ADJUSTMENT SUBMITTED BY THE CONTRACTOR, PACIFIC CONSULTING GROUP SUBMITTED ON APRIL 28 2025 |
| May 27, 2025 | P00015 | $806 | THE PURPOSE OF THIS MODIFICATION IS TO RESOLVE THE REQUEST FOR EQUITABLE ADJUSTMENT SUBMITTED BY THE CONTRACTOR, PACIFIC CONSULTING GROUP SUBMITTED ON APRIL 28 2025 |
| May 7, 2025 | P00014 | $-41.2K | FULLY TERMINATE THE FOLLOWING CLINS FROM MODIFICATION P000012 WHICH EXERCISED OPTION YEAR 4 4002A 4003A 4004A 4006A 4007A 4008A AND 4009A |
| Apr 17, 2025 | P00013 | $0 | THE INTERNAL REVENUE SERVICE IS AWARDING A TASK ORDER FOR WAGE AND INVESTMENT FOR FIELD ASSISTANCE COMMENT CARD CUSTOMER EXPERIENCE SURVEY. THE INTERNAL REVENUE SERVICE BALANCED MEASUREMENT SYSTEM RATES ITS MANAGERS AND EMPLOYEES ON CUSTOMER SATIS |
| Feb 26, 2025 | P00012 | $173.9K | THE PURPOSE OF THIS MODIFICATION IS TO: TO EXERCISE AND FULLY FUND OPTION YEAR 4 MODIFICATION P000012 |
| Jul 10, 2024 | P00011 | $-15.3K | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Apr 11, 2024 | P00010 | $1.8K | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Feb 28, 2024 | P00009 | $128.3K | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Aug 17, 2023 | P00008 | $1.8K | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Feb 9, 2023 | P00007 | $140.6K | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Jul 13, 2022 | P00006 | $-456 | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Mar 11, 2022 | P00005 | $0 | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Feb 2, 2022 | P00004 | $123.3K | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Sep 22, 2021 | P00003 | $0 | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Jun 29, 2021 | P00002 | $32.9K | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Jun 11, 2021 | P00001 | $-39.8K | W&I FIELD ASSISTANCE (FA) COMMENT CARD CUSTOMER EXPERIENCE SURVEY |
| Apr 23, 2021 | 0 | $169.2K | THIS RESEARCH IS CONDUCTED AS PART OF THE IRS AGENCY-WIDE INITIATIVE TO MONITOR AND IMPROVE FIELD ASSISTANCE CUSTOMER EXPERIENCE WITH THE SERVICES PROVIDED. IN RESPONSE TO OMB CIRCULAR A-11, SECTION 280 MODIFICATION. |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.