Federal contract award
2032H821F00117
WAGE & INVESTMENT (W&I) TOLL-FREE CUSTOMER EXPERIENCE SURVEY
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of the Treasury |
| Office | TAXPAYER FOCUSED SUPPORT |
| NAICS | 541611 — Administrative Management and General Management Consulting Services |
| PSC | R422 — Market Research and Public Opinion Services (includes telephone and field interviews, focus testing, and surveys) |
| Parent award / vehicle | 2032H821A00003 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $402.1K |
| Current contract value | $402.1K |
| Potential contract value / ceiling | $466.0K |
| Start date | May 7, 2021 |
| Current end date | Mar 31, 2026 |
| Potential end date | Mar 31, 2026 |
| Latest award activity | Oct 31, 2025 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 14 of 14 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Oct 31, 2025 | P00014 | $0 | PRACTITIONER PRIORITY SERVICE (PPS) LINE SUPPORT - ADMINISTRATIVE MODIFICATION |
| Aug 13, 2025 | P00013 | $-20.4K | MODIFICATION ISSUED TO DESCOPE CLINS 4001A- ANALYSIS & REPORTING AND 4008A- DATA DELIVERY RESULTING IN A TOTAL DOLLAR VALUE OF $ 20,353.45 FOR DESCOPED WORK. SERVICES SUPPORT THE PRACTITIONER PRIORITY SERVICE (PPS) LINE. |
| Jul 29, 2025 | P00012 | $0 | THIS ADMINISTRATIVE MODIFICATION IS ISSUED TO CORRECT THE PERIOD OF PERFORMANCE (POP) IN THE PROCUREMENT FOR PUBLIC SECTOR (PPS) SYSTEM. SERVICES SUPPORT THE PRACTITIONER PRIORITY SERVICE (PPS) LINE. |
| Jun 16, 2025 | P00011 | $676 | THE PURPOSE OF THIS MODIFICATION IS TO RESOLVE THE REQUEST FOR EQUITABLE ADJUSTMENT SUBMITTED BY THE CONTRACTOR ON APRIL 28, 2025. SERVICES SUPPORT THE PRACTITIONER PRIORITY SERVICE (PPS) LINE. |
| Apr 21, 2025 | P00010 | $17.8K | EXERCISE OPTIONAL TASKS 5 AND 11 TO SUPPORT ACQUISITION STRATEGY- CUSTOMER EXPERIENCE SURVEYS THAT SUPPORT THE EXECUTIVE ORDER 12862 AND RESTRUCTURING AND REFORM ACT OF 1998 INITIATIVES TO DOCUMENT CUSTOMER SATISFACTION. |
| Mar 18, 2025 | P00009 | $79.2K | EXERCISE OPTION YEAR 4 TO PROVIDE CUSTOMER EXPERIENCE SURVEY SERVICES |
| Mar 6, 2025 | P00007 | $0 | THIS IS AN ADMINISTRATIVE MODIFICATION NO CHANGE IN POP TERMS OR CONDITIONS OR CONTRACT VALUE |
| Jun 4, 2024 | P00006 | $19.9K | W&I TOLL-FREE CUSTOMER EXPERIENCE SURVEY |
| Mar 8, 2024 | P00005 | $77.7K | W&I TOLL-FREE CUSTOMER EXPERIENCE SURVEY |
| Aug 17, 2023 | P00004 | $2.3K | W&I TOLL-FREE CUSTOMER EXPERIENCE SURVEY |
| Mar 8, 2023 | P00003 | $76.1K | W&I TOLL-FREE CUSTOMER EXPERIENCE SURVEY |
| May 3, 2022 | P00002 | $76.1K | W&I TOLL-FREE CUSTOMER EXPERIENCE SURVEY |
| Mar 18, 2022 | P00001 | $0 | W&I TOLL-FREE CUSTOMER EXPERIENCE SURVEY |
| May 7, 2021 | 0 | $72.8K | WAGE & INVESTMENT (W&I) TOLL-FREE CUSTOMER EXPERIENCE SURVEY |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.