Federal contract award
36C10B25F0111
BRAND NAME TRIAGEXPERT CONTACT CENTER (TXCC) SOFTWARE-AS-A-SERVICE (SAAS) LICENSE SUBSCRIPTIONS AND RELATED TECHNICAL SUPPORT
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Veterans Affairs |
| Office | TECHNOLOGY ACQUISITION CENTER NJ (36C10B) |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DA10 — Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software. |
| Parent award / vehicle | NNG15SD39B |
| Set-aside | SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $0 |
| Current contract value | $0 |
| Potential contract value / ceiling | $0 |
| Start date | May 24, 2025 |
| Current end date | May 30, 2025 |
| Potential end date | May 30, 2025 |
| Latest award activity | Jun 18, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Jun 18, 2025 | P00001 | $-4.4M | BRAND NAME TRIAGEXPERT CONTACT CENTER (TXCC) SOFTWARE-AS-A-SERVICE (SAAS) LICENSE SUBSCRIPTIONS AND RELATED TECHNICAL SUPPORT - TERMINATION FOR THE GOVERNMENT'S CONVENIENCE |
| May 5, 2025 | 0 | $4.4M | BRAND NAME TRIAGEXPERT CONTACT CENTER (TXCC) SOFTWARE-AS-A-SERVICE (SAAS) LICENSE SUBSCRIPTIONS AND RELATED TECHNICAL SUPPORT |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.