Federal contract award
36C10X19C0032
CALL CENTER STAFFING SUPPORT
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Veterans Affairs |
| Office | SAC FREDERICK (36C10X) |
| NAICS | 561422 — Telemarketing Bureaus and Other Contact Centers |
| PSC | R499 — Other Professional Services |
| Parent award / vehicle | Not reported |
| Set-aside | SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $70.1M |
| Current contract value | $70.1M |
| Potential contract value / ceiling | $70.1M |
| Start date | Aug 3, 2019 |
| Current end date | Feb 5, 2025 |
| Potential end date | Feb 5, 2025 |
| Latest award activity | Dec 12, 2024 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 1 of 1 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Dec 12, 2024 | P00019 | $305.8K | MODIFICATION P00019 TO INCREASE LABOR HOURS FOR SUPERVISORS AND AGENTS |
Buyer contacts from matching notices
Matched on exact award/solicitation identifier and awarding agency. Source dates describe the notice, not current contact verification.
| Contact | Role | Published contact methods | Evidence | Source date |
|---|---|---|---|---|
| David Rupert | Contact | David.Rupert@va.gov | Source | May 15, 2019 |
| David Rupert | Contact | David.Rupert@va.gov | Source | May 14, 2019 |
| David Rupert | Contact | David.Rupert@va.gov | Source | May 10, 2019 |
| David Rupert | Contact | David.Rupert@va.gov | Source | May 1, 2019 |
| David Rupert | Contact | David.Rupert@va.gov | Source | Apr 17, 2019 |
| David S Rupert Contracting Specialist (240) 215-0603 David.Rupert@va.gov | Contact | Contact method not published | Source | Apr 16, 2019 |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.