Federal contract award
36C25625P1682
SWITCHBOARD OPERATOR SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Veterans Affairs |
| Office | 256-NETWORK CONTRACT OFFICE 16 (36C256) |
| NAICS | 561421 — Telephone Answering Services |
| PSC | DD01 — Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD). |
| Parent award / vehicle | Not reported |
| Set-aside | SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $1.4M |
| Current contract value | $1.4M |
| Potential contract value / ceiling | $3.7M |
| Start date | Sep 15, 2025 |
| Current end date | Sep 14, 2027 |
| Potential end date | Sep 15, 2030 |
| Latest award activity | Aug 13, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 3 of 3 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 13, 2026 | P00001 | $717.3K | EO14398-SWITCHBOARD OPERATOR SERVICES |
| May 14, 2026 | P00100 | $0 | EO14398-SWITCHBOARD OPERATOR SERVICES |
| Sep 12, 2025 | 0 | $703.3K | SWITCHBOARD OPERATOR SERVICES |
Estimated positioning window
Sep 15, 2029 – Mar 15, 2030
30/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 30/100. Available recorded signals: 25 points.
- Contract end 2030-09-15 (1421 days from calculation)
- +5 points
- 1 historical awards in this buyer and category group
- +0 points
- 3 recorded award transactions
- +5 points
- Latest award action: 2026-08-13
- +5 points
- Parent award identifier recorded
- +0 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-10-25 10:18:04.631876+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Oct 25, 2026.
Buyer contacts from matching notices
Matched on exact award/solicitation identifier and awarding agency. Source dates describe the notice, not current contact verification.
| Contact | Role | Published contact methods | Evidence | Source date |
|---|---|---|---|---|
| Oney.kelly@va.gov | Contact | Oney.kelly@va.gov 7133502940 | Source | Aug 20, 2025 |
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Verify whether remaining options may extend performance beyond the current end date.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.