Federal contract award
54310326F00006
HELPDESK TICKETING SYSTEM
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Federal Labor Relations Authority |
| Office | FLRA |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DE10 — End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content. |
| Parent award / vehicle | NNG15SD74B |
| Set-aside | SMALL BUSINESS SET ASIDE - TOTAL |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $18.0K |
| Current contract value | $18.0K |
| Potential contract value / ceiling | $18.0K |
| Start date | Feb 25, 2026 |
| Current end date | Feb 24, 2027 |
| Potential end date | Feb 24, 2027 |
| Latest award activity | Apr 28, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Apr 28, 2026 | P00001 | $5.4K | HELPDESK TICKETING SYSTEM |
| Feb 25, 2026 | 0 | $12.7K | HELPDESK TICKETING SYSTEM |
Estimated positioning window
Oct 18, 2026 – Jan 16, 2027
Modeled likelihood: 70%. These are AcornBids estimates, not confirmed solicitation dates.
{
"psc": "DE10",
"naics": "541519",
"agency": "Federal Labor Relations Authority",
"office": "FLRA",
"vehicle": "NNG15SD74B",
"incumbent": "SOFTWARE INFORMATION RESOURCE CORP.",
"known_forecast": false,
"option_end_date": "2027-02-24",
"contract_end_date": "2027-02-24",
"latest_action_date": "2026-04-28",
"modification_count": 2,
"historical_award_count": 4,
"historical_cadence_days": 242
}Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.