Federal contract award
692M1524F00044
SERVICE DESK SUPPORT UNDER THE INTEGRATED SERVICE CENTER (ISC) CONTRACT.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Transportation |
| Office | 692M15 ACQUISITION & GRANTS, AAQ600 |
| NAICS | 541513 — Computer Facilities Management Services |
| PSC | DE10 — End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content. |
| Parent award / vehicle | 692M1520D00004 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $11.0M |
| Current contract value | $11.0M |
| Potential contract value / ceiling | $11.4M |
| Start date | Mar 28, 2024 |
| Current end date | Apr 14, 2025 |
| Potential end date | Jul 18, 2025 |
| Latest award activity | Jun 18, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 5 of 5 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Jun 18, 2025 | P00008 | $-322.5K | SERVICE DESK SUPPORT UNDER THE INTEGRATED SERVICE CENTER (ISC) CONTRACT. MODIFICATION TO DE-OBLIGATE FUNDING. |
| May 14, 2025 | P00007 | $-4.5K | SERVICE DESK SUPPORT UNDER THE INTEGRATED SERVICE CENTER (ISC) CONTRACT. MODIFICATION TO DE-OBLIGATE FUNDING. |
| Jan 13, 2025 | P00006 | $1.4M | SERVICE DESK SUPPORT UNDER THE INTEGRATED SERVICE CENTER (ISC) CONTRACT. MODIFICATION TO OBLIGATE FUNDING. |
| Nov 21, 2024 | P00005 | $0 | SERVICE DESK SUPPORT UNDER THE INTEGRATED SERVICE CENTER (ISC) CONTRACT. MODIFICATION TO UPDATE THE PWS. . |
| Oct 28, 2024 | P00004 | $2.4M | SERVICE DESK SUPPORT UNDER THE INTEGRATED SERVICE CENTER (ISC) CONTRACT. MODIFICATION TO OBLIGATE FUNDING. |
Research next steps
- Verify whether remaining options may extend performance beyond the current end date.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.