Federal contract award
693JJ322F00414N
SERVICENOW CSM IMPLEMENTATION SUPPORT AND MANAGED SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Transportation |
| Office | IT ACQUISITION CENTER OF EXCELLENCE (ACE) |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DD01 — Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD). |
| Parent award / vehicle | NNG15SC31B |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $1.9M |
| Current contract value | $1.9M |
| Potential contract value / ceiling | $1.9M |
| Start date | Sep 23, 2022 |
| Current end date | Feb 28, 2026 |
| Potential end date | Feb 28, 2026 |
| Latest award activity | Dec 5, 2025 |
| Source loaded | Sep 19, 2026 |
Funding and modification history
Showing the latest 5 of 5 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Dec 5, 2025 | P00009 | $0 | TO EXTEND PERFORMANCE FROM 11/30/2025 TO 2/28/2026 WITH NO ADDITIONAL OBLIGATION OF FUNDS. |
| Jun 30, 2025 | P00008 | $250.0K | THE PURPOSE OF THIS MODIFICATION IS FOR ITSM SUPPORT SERVICES CHANGE OF PERIOD OF PERFORMANCE FROM 3/1/2025 - 6/30/2025 TO THROUGH 11/30/2025 POP- 7/1/2025-11/30/2025 |
| Apr 23, 2025 | P00007 | $250.0K | THE PURPOSE OF THIS MODIFICATION IS TO PROVIDE ADDITIONAL FUNDING IN THE AMOUNT OF $249,975.00 TO SUPPORT SERVICES FOR ITSM CONTRACT 693JJ322F00414N. ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED. |
| Feb 25, 2025 | P00006 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO EXTEND THE CURRENT PERIOD OF PERFORMANCE FROM 3/1/2025 TO 6/30/2025. |
| Jan 8, 2025 | P00005 | $0 | THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO UPDATE THE PRIMARY COR AND THE STATEMENT OF WORK. |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.