Federal contract award
70CMSD21FR0000046
HSI TIP LINE CALL CENTER SUPPORT SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | INVESTIGATIONS AND OPERATIONS SUPPORT DALLAS |
| NAICS | 541330 — Engineering Services |
| PSC | R499 — Other Professional Services |
| Parent award / vehicle | 47QRAD20D1201 |
| Set-aside | SMALL BUSINESS SET ASIDE - TOTAL |
| Pricing type | LABOR HOURS |
| Obligations | $3.5M |
| Current contract value | $3.5M |
| Potential contract value / ceiling | $5.0M |
| Start date | May 24, 2021 |
| Current end date | Nov 27, 2025 |
| Potential end date | May 27, 2026 |
| Latest award activity | Aug 19, 2025 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 15 of 15 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 19, 2025 | P00014 | $-1.5M | THIS MODIFICATION DEOBLIGATES FUNDING FOR ICE INVESTIGATIVE TIP LINE CALL CENTER SUPPORT SERVICES FOR THE OFFICE OF INTELLIGENCE. |
| Jul 24, 2025 | P00013 | $14.9K | THIS AWARD PROVIDES THE ICE HOMELAND SECURITY INVESTIGATIONS (HSI) OFFICE OF INTELLIGENCE WITH INVESTIGATIVE TIP LINE CALL CENTER SUPPORT SERVICES FOR THEIR WILLISTON, VT OFFICE. THIS MODIFICATION ADDS FUNDING. |
| May 28, 2025 | P00012 | $272.8K | THIS AWARD PROVIDES THE ICE HOMELAND SECURITY INVESTIGATIONS (HSI) OFFICE OF INTELLIGENCE WITH INVESTIGATIVE TIP LINE CALL CENTER SUPPORT SERVICES FOR THEIR WILLISTON, VT OFFICE. THIS MODIFICATION EXERCISES THE 4TH CONTRACT OPTION PERIOD. |
| Nov 1, 2024 | P00011 | $0 | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Jun 5, 2024 | P00010 | $1.0M | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| May 28, 2024 | P00009 | $0 | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Apr 11, 2024 | P00008 | $0 | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Feb 15, 2024 | P00007 | $0 | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Apr 4, 2023 | P00006 | $1.3M | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Oct 17, 2022 | P00005 | $0 | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Apr 27, 2022 | P00004 | $4.8K | EO14042 HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Mar 22, 2022 | P00003 | $1.2M | EO14042 HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Nov 9, 2021 | P00002 | $0 | EO14042 HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| Jun 11, 2021 | P00001 | $0 | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
| May 24, 2021 | 0 | $1.2M | HSI TIP LINE CALL CENTER SUPPORT SERVICES |
Research next steps
- Verify whether remaining options may extend performance beyond the current end date.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.