Federal contractors / AT&T ENTERPRISES, LLC

Federal contract award

70FA3021F00000453

FEMA CONTACT CENTER CAPABILITY MODERNIZATION PROGRAM

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Homeland Security
OfficeINFORMATION TECHNOLOGY COMMODITIES AND TELECOMMUNICATIONS
NAICS517110
PSCDG10 — Network services delivered as a service, by subscription, or service contract. Physical and wireless networks managed as a service connected to and from core data centers, work areas, and offices connecting end users to the organization's broader networks. Network services delivered in connection with other IaaS and PaaS services. Cloud based network management services and Software Defined Networks (SDN) accessed by service contract or subscriptions.
Parent award / vehicleGS00Q17NSD3000
Set-asideNot reported
Pricing typeFIRM FIXED PRICE
Obligations$33.1M
Current contract value$33.1M
Potential contract value / ceiling$33.1M
Start dateSep 22, 2021
Current end dateSep 29, 2026
Potential end dateSep 29, 2026
Latest award activityJul 14, 2026
Source loadedSep 26, 2026

Funding and modification history

Showing the latest 38 of 38 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
Jul 14, 2026P00037$-65.3KDE-OBLIGATION OF EXCESS FUNDS.
Jun 11, 2026P00036$152.6KC3MP: THE PURPOSE OF THIS MODIFICATION IS TO INCREASE THE TASK ORDER VALUE TO ADD FUNDING FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA). ALL OTHER TERMS AND CONDITIONS REMAIN THE SAME END OF MODIFICA
Jun 1, 2026P00035$0THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE CONTRACTING OFFICER, CONTRACTING OFFICER REPRESENTATIVE AND THE ALTERNATE CONTRACTING OFFICER REPRESENTATIVE.
Apr 22, 2026P00034$2.8MTHE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 5 UNTIL 9/29/2026 FOR THE CONTINUATION OF TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Mar 18, 2026P00033$0THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A NO COST EXTENSION UNTIL APRIL 21, 2026 FOR THE CONTINUATION OF TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Feb 12, 2026P00032$-134.7KTHE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE FUNDING FROM CLIN 4002 DUE TO FUNDS THAT WERE NOT USED FOR DR-4829-SOUTH CAROLINA AND ADD AN ALTERNATE CONTRACTING OFFICER REPRESENTATIVE.
Jan 21, 2026P00031$0THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE CONTRACTING OFFICER REPRESENTATIVE (COR).
Jun 2, 2025P00030$1.3MTHE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDING AND INCREASE THE TASK ORDER VALUE FOR SURGE LICENSES AND FEMA'S TOLL-FREE 1-800# TO SUPPORT DR-4834-FL, DR-4828-FL, DR-4798-TX, DR-4830-GA, DR-4819-IL, DR-4827-NC, DR-4864-KY, DR-4856-CA, DR-482
Apr 21, 2025P00029$0THE PURPOSE OF THIS MODIFICATION IS TO PROCESS A CHANGE OF NAME FOR AT&T CORPORATION.
Apr 15, 2025P00028$981.6KTHE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDING AND INCREASE THE TASK ORDER VALUE FOR SURGE LICENSES AND FEMA'S TOLL-FREE 1-800# TO SUPPORT DR-4834-FL, DR-4828-FL, DR-4798-TX, DR-4830-GA, DR-4856-CA, DR-4829-SC.
Apr 9, 2025P00027$0THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE AND REALIGN FUNDING FROM CLIN 0002 TO FULLY FUND CLIN 4001 OPTION PERIOD 4.
Mar 19, 2025P00026$3.9MTHE PURPOSE OF THIS MODIFICATION IS TO (1) FUND CLIN 4001 OPTION PERIOD 4; (2) ACTIVATE CLIN 4002 FOR CLOUD SERVICES; AND (3) INCREASE THE TASK ORDER VALUE.
Feb 21, 2025P00025$0THE PURPOSE OF THIS MODIFICATION IS TO FUND CLIN 4001 OPTION PERIOD 4, REALIGN FUNDING, AND INCORPORATE A REVISED STATEMENT OF WORK.
Jan 29, 2025P00024$305.3KTHE PURPOSE OF THIS MODIFICATION IS TO EXERCISE AND PARTIALLY FUND OPTION PERIOD 4 DUE TO THE GOVERNMENT CONTINUING RESOLUTION ENDING ON MARCH 14, 2025.
Jan 17, 2025P00023$451.2KTHE PURPOSE OF THIS MODIFICATION IS TO INCREASE THE TASK ORDER VALUE TO ADD DISASTER FUNDING (DR-4828-FL, DR-4834-FL, DR-4827-NC, AND DR-4830-GA FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Jan 16, 2025P00022$380.4KTHE PURPOSE OF THIS MODIFICATION IS TO INCREASE THE TASK ORDER VALUE TO ADD DISASTER FUNDING (DR-4828-FL, DR-4834-FL, DR-4827-NC, AND DR-4830-GA FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Nov 21, 2024P00021$-106.3KTO DE-OBLIGATE EXCESS FUNDS.
Oct 30, 2024P00020$1.2MTHE PURPOSE OF THIS MODIFICATION IS TO INCREASE THE TASK ORDER VALUE TO ADD FUNDING FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Sep 24, 2024P00019$125.3KTHE PURPOSE OF THIS MODIFICATION IS TO INCREASE THE TASK ORDER VALUE TO ADD FUNDING FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Sep 23, 2024P00018$620.8KTHE PURPOSE OF THIS MODIFICATION IS TO INCREASE THE TASK ORDER VALUE TO ADD FUNDING FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Mar 10, 2024P00017$456.1KTHE PURPOSE OF THIS MODIFICATION IS TO INCREASE THE TASK ORDER VALUE TO ADD FUNDING FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Feb 28, 2024P00016$0THE PURPOSE OF THIS MODIFICATION IS TO DEOBLIGATE A TOTAL OF $1,499,224.65 FROM CLINS 0002, 1002, 2001, AND 2002, AND THEN REALIGN THE MONEY TO CLIN 3001.
Feb 19, 2024P00015$4.4MTHE PURPOSE OF THIS MODIFICATION IS TO EXERCISE AND FULLY FUND OPTION PERIOD 3 AND INCREASE THE TASK ORDER VALUE.
Oct 18, 2023P00014$946.4KTHE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDING FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Sep 6, 2023P00013$260.4KTHE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDING FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
May 2, 2023P00012$650.7KTHE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDING FOR C3MP SURGE LICENSES AND TOLL-FREE USAGE TO SUPPORT DISASTER ACTIVITY (1-800-621-FEMA).
Apr 25, 2023P00011$99.1KTHE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD TWO (2)
Mar 7, 2023P00010$3.2MTHE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD TWO (2)
Nov 7, 2022P00009$0THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE C3MP IP FLEX OUTBOUND CALLING
Oct 7, 2022P00008$3.2MTHE PURPOSE OF THIS MODIFICATION IS TO PROVIDE FUNDING TO SUPPORT FEMA LOCAL HIRES, RESERVISTS AND SWAT STAFF SUPPORTING THE INCREASED CALL VOLUME AT THE IA IHP CALL CENTERS (NPSCS) IN RESPONSE TO HURRICANE FIONA DR-4671-PR.
Sep 24, 2022P00007$285.1KTHE PURPOSE OF THIS MODIFICATION IS TO PROVIDE FUNDING TO SUPPORT FEMA LOCAL HIRES, RESERVISTS AND SWAT STAFF SUPPORTING THE INCREASED CALL VOLUME AT THE IA IHP CALL CENTERS (NPSCS) IN RESPONSE TO HURRICANE FIONA DR-4671-PR.
Sep 13, 2022P00006$2.2MTHE PURPOSE OF THIS MODIFICATION IS TO PROVIDE FUNDING FOR PROJECT PLANNING FOR MODERNIZATION AND MOVEMENT TO THE CLOUD ENVIRONMENT
Sep 6, 2022P00005$509.1KTHE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDS TO COVER C3MP TOLL FREE USAGE
Aug 15, 2022P00004$316.3KTHE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDS FOR DISASTER FUNDING FOR C3MP SURGE LICENSES
May 17, 2022P00003$114.3KTHE PURPOSE OF THIS MODIFICATION IS TO ADD FUNDS TO OBTAIN 100 C3MP AGENT LICENSES FOR 10 SUPERVISORS AND C3MP - IVR RE-RECORDING.
Mar 18, 2022P00002$2.8MTHE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 1.
Nov 22, 2021P00001$0THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE CONTRACT SPECIALIST AND ADD TWO (2) NEW CLINS THAT WAS INADVERTENTLY LEFT OUT OF ATTACHMENT J.1 PRICING BOOK.
Sep 22, 20210$1.8MFEMA CONTACT CENTER CAPABILITY MODERNIZATION PROGRAM

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