Federal contract award
70RTAC24P00000007
DHS CUSTOMER EXPERIENCE (CX) SUPPORT SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | INFO TECH ACQ CENTER |
| NAICS | 561990 — All Other Support Services |
| PSC | R408 — Program Management/Support Services |
| Parent award / vehicle | Not reported |
| Set-aside | NO SET ASIDE USED. |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $1.3M |
| Current contract value | $1.3M |
| Potential contract value / ceiling | $1.3M |
| Start date | Sep 30, 2024 |
| Current end date | Mar 14, 2025 |
| Potential end date | Mar 14, 2025 |
| Latest award activity | Sep 10, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Sep 10, 2025 | P00004 | $-1.4M | DEFINITIZE THE FINAL SETTLEMENT PROPOSAL FOR THE PREVIOUSLY EXECUTED TERMINATION FOR CONVENIENCE |
| Mar 14, 2025 | P00003 | $0 | FULL TERMINATION. STREAMLINE OPERATIONS THROUGH SERVICE DESIGN ACCELERATOR TECHNOLOGY ACROSS DHS WHILE SUPPORTING MISSION-CRITICAL WORK INCLUDING MIGRANT PROTECTION PROTOCOL, A UNIFIED IMMIGRATION PORTAL, AND IMMIGRATION SECURITY AND ENFORCEMENT. |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.