Federal contract award

70SBUR21C00000011

NATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CENTER (ROC)- CONTRACTOR SHALL PERFORM PRE-PROCESSING ACTIVITIES, ENSURING APPLICATIONS/PETITIONS HAVE COMPLETED SECURITY CHECKS AND CASE PREPARATION FOR ADJUDICATION BY AN OFFICER/ADJUDICATOR READY.

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Homeland Security
OfficeUSCIS CONTRACTING OFFICE(ERBUR)
NAICS561210 — Facilities Support Services
PSCR699 — Other Administrative Support Services
Parent award / vehicleNot reported
Set-asideSMALL BUSINESS SET ASIDE - TOTAL
Pricing typeTIME AND MATERIALS
Obligations$294.0M
Current contract value$294.0M
Potential contract value / ceiling$294.0M
Start dateSep 30, 2021
Current end dateAug 13, 2027
Potential end dateAug 13, 2027
Latest award activitySep 4, 2026
Source loadedSep 19, 2026

Funding and modification history

Showing the latest 33 of 33 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
Sep 4, 2026P00032$-6.7MNATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT -- DE-OBLIGATE OPTION YEAR 2
Aug 5, 2026P00031$0NATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT -- REALIGN CLINS 3006AC TO 3004AC AND INCLUDE SECURITY REQUIREMENT 2S (REV. 3-2025).
Jul 15, 2026P00030$0NATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT -- INCLUDE PENS LANGUAGE AND FAR CLAUSE 52.222-90
Jul 7, 2026P00029$71.6MNATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT -- EXERCISE OPTION YEAR 4
Jun 15, 2026P00028$0NATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT -- INCORPORATE WAGE INCREASE OY4, REMOVING CLINS 2010, 3010, 4010
Jun 8, 2026P00027$-33.8MNATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT -- DE-OBLIGATE BASE YEAR AND OPTION YEAR 1
May 29, 2026P00026$-0NATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT - REALIGN FUNDS TO COVER THE FUNDING FOR WD EQUITABLE ADJUSTMENT FOR OPTION YEAR 3
Jan 9, 2026P00025$0NATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT - REALIGN FUNDS FROM CLIN 3002AD TO 3008AC AND UPDATING SECURITY REQUIREMENT
Aug 11, 2025P00024$69.8MNATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT -
Mar 13, 2025P00023$0NATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT - INCREASE PRICINGS FOR OPTION YEAR 3 AND OPTION YEAR 4 DUE TO WD REA
Feb 20, 2025P00022$-0NATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT - REALIGN FUNDS TO COVER THE FUNDING FOR WD EQUITABLE ADJUSTMENT FOR OPTION YEAR 2.
Jan 10, 2025P00021$0DECREASE FUNDS UNDER CLIN 2008AD FOR CASE PREPARATION AND INCREASE FUNDS UNDER CLIN 2008AC DOCUMENT SCANNING IN SUPPORT OF THE NATIONAL BENEFITS CENTER RECORDS OPERATIONS IN THE AMOUNT OF $500,000.
Dec 2, 2024P00020$0REALIGN FY23 FUNDS FOR REMAINING LW INVOICE FOR BUILDING UTILITIES, SECURITY AND OTHER FACILITY SERVICES.
Aug 19, 2024P00019$0CORRECT FUND CODES FOR VARIOUS OY2 CLINS.
Aug 13, 2024P00018$65.9MEXERCISE OPTION YEAR 2, POP 8/14/2024-8/13/2025
Aug 8, 2024P00017$0INCORPORATE INCREASES IN WAGES FOR OPTIONS YEAR 2, 3, AND 4 DUE TO WD REVISIONS
Aug 2, 2024P00016$0REALIGN FUNDS WITHIN CONTRACT DUE TO EQUITABLE ADJUSTMENT FOR WAGE INCREASES
Jul 17, 2024P00015$0REALIGN FY23 FUNDS TO PAY AN INVOICE.
May 17, 2024P00014$0INCORPORATE USCIS PENS CONTRACT LANGUAGE INTO THE CONTRACT
Apr 5, 2024P00013$0REALIGN FY24 FUNDS FROM CLIN 1002AD TO CLIN 1008AC
Mar 21, 2024P00012$0TERMINATE LEASE LAKEWOOD FACILITY FOR NBC CONTRACT
Feb 27, 2024P00010$0INCORPORATE HOMELAND SECURITY ACQUISITION REGULATION FINAL RULE ON SAFEGUARDING CONTROLLED UNCLASSIFIED INFORMATION (CUI) TO THE CONTRACT.
Feb 27, 2024P00011$0THIS MODIFICATION WAS A TEMPLATE AND WAS INADVERTENTLY RELEASED.
Aug 25, 2023P00009$0THIS MODIFICATION IS TO DE-OBLIGATE FUNDS FROM CLIN 002AB AND RE-OBLIGATE IN CLINS 0008AC AND 0010AA, BASE YEAR
Aug 9, 2023P00008$63.2MNATIONAL BUSINESS CENTER RECORDS OPERATIONS CENTER CONTRACT - EXERCISE OPTION YEAR 1
Jul 5, 2023P00007$0NATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CONTRACT (ROC) - THIS MODIFICATION IS TO ALIGN THE PERIOD OF PERFORMANCE IN PRISM AND STARS.
Jun 5, 2023P00006$0NATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CONTRACT (ROC) - ADD FAR CLAUSE 52.204-27
Apr 19, 2023P00005$0NATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CONTRACT (ROC) - UPDATE COR INFORMATION
Sep 2, 2022P00004$313.4KNATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CONTRACT (ROC) - THE PURPOSE OF THIS MODIFICATION IS TO INCREASE THE OTHER DIRECT COST CONTRACT LINE ITEMS (CLIN) OF THE CONTRACT, STARTING WITH BASE YEAR THROUGH THE FOURTH OPTION YEAR.
Jun 13, 2022P00003$0NATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CONTRACT (ROC) - ADJUST THE PERIOD OF PERFORMANCE (POP) OF THE CONTRACT STARTING WITH THE BASE YEAR THROUGH THE FOURTH OPTION YEAR AND INCORPORATE REVISED SCA WD
Jun 9, 2022P00002$0NATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CONTRACT (ROC) - LIFT STOP WORK PREVIOUSLY ISSUED UNDER MODIFICATION P00001
Aug 10, 2021P00001$0NATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CONTRACT (ROC) -THE PURPOSE OF THIS MODIFICATION IS TO PROVIDE NOTIFICATION THAT A PROTEST HAS BEEN RECEIVED AND TO ISSUE A STOP WORK ORDER.
Jul 30, 20210$63.7MNATIONAL BENEFITS CENTER (NBC) RECORDS OPERATION CENTER (ROC)- CONTRACTOR SHALL PERFORM PRE-PROCESSING ACTIVITIES, ENSURING APPLICATIONS/PETITIONS HAVE COMPLETED SECURITY CHECKS AND CASE PREPARATION FOR ADJUDICATION BY AN OFFICER/ADJUDICATOR READY.

Estimated positioning window

Nov 15, 2026 – Jan 23, 2027

Recompete signal:
80/100

Why this recompete signal

Contract timing and recorded acquisition signals at the time of calculation.

Stored score: 80/100. Available recorded signals: 75 points.

Contract end 2027-08-13 (292 days from calculation)
+35 points
1 historical awards in this buyer and category group
+0 points
33 recorded award transactions
+10 points
Latest award action: 2026-09-04
+5 points
Parent award identifier recorded
+0 points
Solicitation identifier recorded
+10 points
Linked official forecast
+15 points
Calculated on
2026-10-25 10:18:04.631876+00:00

The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.

Rule-based research score; it does not measure your chance of winning.

This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.

USAspending award record

. Rule-based research score; positioning dates are estimates.

Recompete score calculated Oct 25, 2026.

Agency forecast evidence

National Benefits Center (NBC) Records Operation Contract (ROC)

Nov 15, 2026 – Nov 15, 2026

Buyer contacts from matching notices

Matched on exact award/solicitation identifier and awarding agency. Source dates describe the notice, not current contact verification.

ContactRolePublished contact methodsEvidenceSource date
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceFeb 6, 2023
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceFeb 6, 2023
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceMar 12, 2021
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceMar 12, 2021
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceFeb 24, 2021
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceFeb 24, 2021
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceFeb 10, 2021
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceFeb 10, 2021
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceJan 28, 2021
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceJan 28, 2021
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceJan 25, 2021
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceJan 25, 2021
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceJan 8, 2021
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceJan 8, 2021
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceJan 8, 2021
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceJan 8, 2021
Sara K. RiordanContactSara.Riordan@uscis.dhs.govSourceDec 29, 2020
Eric BishopContactEric.M.Bishop@uscis.dhs.govSourceDec 29, 2020

Research next steps

  1. Check the linked forecast or SAM for a confirmed solicitation and current timing.
  2. Check the stated set-aside against the solicitation and current certifications.
  3. Review the award scope and buyer evidence before making a bid/no-bid decision.