Federal contract award
70SBUR22C00000008
ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) MINIMUM VIABLE PRODUCT (MVP)
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | USCIS CONTRACTING OFFICE(ERBUR) |
| NAICS | 541512 — Computer Systems Design Services |
| PSC | DA01 — Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications. |
| Parent award / vehicle | Not reported |
| Set-aside | 8(A) SOLE SOURCE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $3.8M |
| Current contract value | $3.8M |
| Potential contract value / ceiling | $4.5M |
| Start date | Jul 1, 2022 |
| Current end date | Jul 28, 2024 |
| Potential end date | Jul 28, 2024 |
| Latest award activity | Aug 14, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 1 of 1 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 14, 2025 | P00010 | $0 | ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) MINIMUM VIABLE PRODUCT (MVP) - THE PURPOSE OF THIS ADMINISTRATIVE MODIFICATION IS TO CLOSEOUT THIS CONTRACT. |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.