Federal contract award
70SBUR22F00000026
TO PROCURE ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS ASERVICE (CCAAS)
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | USCIS CONTRACTING OFFICE(ERBUR) |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DB10 — Computing delivered as a service in a public or private cloud environment, such as services for traditional mainframe computers and operations running Windows, Linux, converged infrastructure or UNIX operating systems. |
| Parent award / vehicle | 70SBUR19A00000012 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $121.1K |
| Current contract value | $121.1K |
| Potential contract value / ceiling | $121.1K |
| Start date | Feb 1, 2022 |
| Current end date | Apr 9, 2025 |
| Potential end date | Apr 9, 2025 |
| Latest award activity | Jun 27, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Jun 27, 2025 | P00009 | $0 | ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM, CONTACT CENTER AS A SERVICE. THIS MODIFICATION IS TO CLOSEOUT THE TASK ORDER AS ALL WORK IS COMPLETE. |
| Mar 10, 2025 | P00008 | $-107.7K | DEOBLIGATE EXCESS FUNDS FOR CLIN 0001, 0002, 1001, AND 2001 ON THE ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) REQUIREMENT. |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.