Federal contract award
70SBUR24C00000007
THE OFFICE OF INFORMATION TECHNOLOGY (OIT) REQUIRE CUSTOMER SERVICE, ACCOUNTS, AND INTEGRATION (CSAI) SERVICES. THESE SERVICES WILL ALLOW FOR USCIS-OIT OFFICE OF CHIEF INFORMATION OFFICER (CIO) TO OPERATIONALIZE THE INTEGRATED ONLINE ACCOUNT EXPERIEN
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | USCIS CONTRACTING OFFICE(ERBUR) |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DA01 — Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications. |
| Parent award / vehicle | Not reported |
| Set-aside | 8(A) SOLE SOURCE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $18.7M |
| Current contract value | $18.7M |
| Potential contract value / ceiling | $24.1M |
| Start date | Sep 27, 2024 |
| Current end date | Sep 26, 2026 |
| Potential end date | Sep 26, 2026 |
| Latest award activity | Jul 27, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 8 of 8 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Jul 27, 2026 | P00007 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO UPDATE THE GOVERNMENT POINTS OF CONTRACT FOR THE ORDER. |
| Sep 25, 2025 | P00006 | $0 | CUSTOMER SERVICE, ACCOUNTS, AND INTEGRATION (CSAI) II. THE PURPOSE OF THIS ACTION IS TO MAKE A CORRECTION TO THE APPLIED SOC CODE. |
| Sep 18, 2025 | P00005 | $9.0M | THE PURPOSE OF THIS ACTION IS TO EXERCISE OPTION YEAR 1 FOR CUSTOMER SERVICE, ACCOUNTS, AND INTEGRATION (CSAI) II. |
| Apr 1, 2025 | P00004 | $0 | MODIFICATION TO UPDATE CLIN DESCRIPTIONS UNDER CLINS 33, 34, 35. |
| Feb 24, 2025 | P00003 | $0 | MODIFICATION TO UPDATE CLIN DESCRIPTION UNDER CLIN 0036. |
| Feb 19, 2025 | P00002 | $0 | MODIFICATION TO ADD ALTERNATE COR. |
| Oct 25, 2024 | P00001 | $0 | MOD UPDATES CS AND QASP TABLE. CONTRACT AWARDED TO OBTAIN SVCS FOR USCIS CIO TO OPERATIONALIZE INTEGRATED ONLINE ACCOUNT EXPERIENCE, ENHANCE CUSTOMER SERVICE AND INTERACTION WITH THE PUBLIC SEEKING BENEFITS ADJUDICATED BY USCIS. CSAI FOLLOW-ON. |
| Sep 24, 2024 | 0 | $9.7M | THE OFFICE OF INFORMATION TECHNOLOGY (OIT) REQUIRE CUSTOMER SERVICE, ACCOUNTS, AND INTEGRATION (CSAI) SERVICES. THESE SERVICES WILL ALLOW FOR USCIS-OIT OFFICE OF CHIEF INFORMATION OFFICER (CIO) TO OPERATIONALIZE THE INTEGRATED ONLINE ACCOUNT EXPERIEN |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.