Federal contract award
70SBUR24F00000040
ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) SW BASE BPA CALL
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | USCIS CONTRACTING OFFICE(ERBUR) |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DA01 — Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications. |
| Parent award / vehicle | 70SBUR23A00000003 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $103.1K |
| Current contract value | $103.1K |
| Potential contract value / ceiling | $103.1K |
| Start date | Feb 1, 2024 |
| Current end date | Jan 31, 2025 |
| Potential end date | Jan 31, 2025 |
| Latest award activity | Apr 13, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 4 of 4 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Apr 13, 2026 | P00003 | $-195.2K | ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) SW BASE BPA CALL. DEOBLIGATION AND CLOSE OUT |
| Jun 12, 2024 | P00002 | $0 | ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) SW BASE BPA CALL. UPDATE CONTRACTING OFFICER. |
| May 30, 2024 | P00001 | $0 | ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) SW BASE BPA CALL. UPDATE CONTRACT SPECIALIST. |
| Jan 31, 2024 | 0 | $298.3K | ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) SW BASE BPA CALL |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.