Federal contract award
70SBUR26F00000016
SALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | USCIS CONTRACTING OFFICE(ERBUR) |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DA10 — Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software. |
| Parent award / vehicle | NNG15SD02B |
| Set-aside | HUBZONE SET-ASIDE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $11.3M |
| Current contract value | $11.3M |
| Potential contract value / ceiling | $11.3M |
| Start date | Jan 30, 2026 |
| Current end date | Nov 29, 2026 |
| Potential end date | Nov 29, 2026 |
| Latest award activity | Jul 16, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Jul 16, 2026 | P00001 | $10.9K | ADDING STORAGE FOR SALESFORCE CRM SOFTWARE THAT SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHI |
| Jan 30, 2026 | 0 | $11.3M | SALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA |
Estimated positioning window
Nov 2, 2026 – Jan 30, 2027
95/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 95/100. Available recorded signals: 90 points.
- Contract end 2026-11-29 (28 days from calculation)
- +35 points
- 67 historical awards in this buyer and category group
- +15 points
- 2 recorded award transactions
- +5 points
- Latest award action: 2026-07-16
- +5 points
- Parent award identifier recorded
- +5 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +15 points
- Calculated on
- 2026-11-01 10:17:53.997580+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Nov 1, 2026.
Agency forecast evidence
Salesforce Software Subscription and Maintenance Support
Nov 2, 2026 – Nov 2, 2026
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.