Federal contract award
70Z02320FMMZ11100
ON-SITE SUPPORT SERVICES FOR THE NATIONAL MARITIME CENTER (NMC) CONTACT CENTER
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | HQ CONTRACT OPERATIONS (CG-912)(000 |
| NAICS | 541611 — Administrative Management and General Management Consulting Services |
| PSC | R799 — Other Management Support Services |
| Parent award / vehicle | 47QRAA18D0064 |
| Set-aside | SMALL BUSINESS SET ASIDE - TOTAL |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $5.9M |
| Current contract value | $13.0M |
| Potential contract value / ceiling | $13.0M |
| Start date | Aug 6, 2020 |
| Current end date | Nov 30, 2025 |
| Potential end date | Nov 30, 2025 |
| Latest award activity | Dec 5, 2025 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 20 of 20 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Dec 5, 2025 | P00019 | $0 | ADMINISTRATIVE MODIFICATION P00019 TO UPDATE CONTRACTING OFFICER TO COMPLY WITH INVOICE PAYMENT VERIFICATION TOOL. |
| May 19, 2025 | P00018 | $126.6K | MODIFICATION TO INCORPORATE IN-SCOPE ADDITIONAL SERVICES. |
| May 6, 2025 | P00017 | $552.7K | MOD P000017 TO ADD ADDITIONAL FUNDING TO FULLY FUND OY4 PERFORMANCE. |
| Feb 11, 2025 | P00016 | $331.6K | MOD P000016 TO ADD INCREMENTAL ADDITIONAL FUNDING TO OY4 PERFORMANCE. |
| Nov 6, 2024 | P00015 | $446.0K | MOD P000015 TO EXERCISE AND PARTIALLY FUND OY4. |
| May 15, 2024 | P00014 | $653.4K | MOD P000014 TO PROVIDE REMAINDER OF INCREMENTAL FUNDING FOR FULL PERFORMANCE OF OY3. |
| Mar 1, 2024 | P00013 | $12.8K | MOD P000013 TO ADDRESS THE APPX. $9.6K FUNDING SHORTFALL FOR OY3 PERFORMANCE THROUGH 5/31/24, AS WELL AS ADD THE LIVEHELPNOW CHAT SYSTEM AND LIVE CHAT BOX FOR THE REMAINDER OF OY3 AND AS AN OPTION FOR OY4. |
| Feb 8, 2024 | P00012 | $321.9K | UNILATERAL MOD P00012 TO PARTIALLY FUND OPTION PERIOD 3 FROM 03/01/2024 THROUGH 05/31/2024. |
| Nov 29, 2023 | P00011 | $321.9K | UNILATERAL MOD P00011 TO PARTIALLY FUND OPTION PERIOD 3 FROM 12/01/2023 THROUGH 02/28/2024. |
| Sep 28, 2023 | P00010 | $0 | UNILATERAL OPTION PERIOD 3 EXERCISE MODIFICATION, SUBJECT TO AVAILABILITY OF FUNDS (FAR CLAUSE 52.232-18). |
| Mar 28, 2023 | P00009 | $858.3K | THE PURPOSE OF THIS UNILATERAL FUNDING ONLY MODIFICATION IS TO ADD REMAINING FUNDING TO OPTION PERIOD TWO (2) AND UPDATE THE CONTRACT SPECIALIST. |
| Jan 26, 2023 | P00008 | $214.6K | THE PURPOSE OF THIS UNILATERAL FUNDING ONLY MODIFICATION IS TO ADD FUNDING TO OPTION PERIOD TWO (2). |
| Nov 29, 2022 | P00007 | $214.6K | THE PURPOSE OF THIS BILATERAL MODIFICATION IS TO EXERCISE OPTION PERIOD TWO (2), VIA MOD P00007, SUBJECT TO AVAILABILITY OF FUNDS. |
| May 19, 2022 | P00006 | $0 | THE PURPOSE OF THIS UNILATERAL MODIFICATION IS TO ACCOMPLISH THE FOLLOWING: ADD REMAINING FUNDS TO OPTION PERIOD ONE VIA MOD P00006. |
| Apr 21, 2022 | P00005 | $317.1K | THE PURPOSE OF THIS MODIFICATION IS TO: (1) ADD AN ADDITIONAL THREE (3) MONTHS OF FUNDING TO OPTION PERIOD 1. (2) UPDATE THE COR, KO, AND CS. AS SET FORTH ALL TERMS AND CONDITIONS SHALL REMAIN THE SAME AND IN FULL FORCE. |
| Feb 24, 2022 | P00004 | $317.1K | THE PURPOSE OF THIS MODIFICATION IS TO: 1. EXERCISE OPTION PERIOD ONE NATIONAL MARITIME CENTER 2. INCORPORATE FAR 52.223-99 ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL CONTRACTORS. 3. INCORPORATE FAR 52.232-18 AVAILABILITY OF FUNDS. |
| Jun 28, 2021 | P00003 | $0 | ON-SITE SUPPORT SERVICES FOR THE NATIONAL MARITIME CENTER (NMC) CONTACT CENTER |
| Dec 14, 2020 | P00002 | $0 | ON-SITE SUPPORT SERVICES FOR THE NATIONAL MARITIME CENTER (NMC) CONTACT CENTER |
| Aug 14, 2020 | P00001 | $0 | ON-SITE SUPPORT SERVICES FOR THE NATIONAL MARITIME CENTER (NMC) CONTACT CENTER |
| Aug 6, 2020 | 0 | $1.2M | ON-SITE SUPPORT SERVICES FOR THE NATIONAL MARITIME CENTER (NMC) CONTACT CENTER |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.