Federal contract award
75ACF123C00022
THE PURPOSE OF CONTRACT 75ACF123C00022 IS TO PROCURE AND RENEW ZENDESK PROFESSIONAL SOFTWARE LICENSES.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Health and Human Services |
| Office | OMAS STRATEGIC BUYING CENTER - INFORMATION TECHNOLOGY |
| NAICS | 541519 — Other Computer Related Services |
| PSC | DA10 — Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software. |
| Parent award / vehicle | Not reported |
| Set-aside | 8(A) SOLE SOURCE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $1.8M |
| Current contract value | $1.8M |
| Potential contract value / ceiling | $2.8M |
| Start date | Sep 30, 2023 |
| Current end date | Sep 29, 2027 |
| Potential end date | Sep 29, 2028 |
| Latest award activity | Aug 31, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 9 of 9 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 31, 2026 | P00008 | $649.2K | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION YEAR 3 OF CONTRACT 75ACF123C00022 TO PURCHASE ZENDESK ENTERPRISE SUITE AND PREMIER SUPPORT. |
| Jun 15, 2026 | P00007 | $57.9K | THE PURPOSE OF THIS MOD IS TO ADD ADDITIONAL ZENDESK ENTERPRISE SOFTWARE LICENSES AND SUPPORT |
| Sep 29, 2025 | P00006 | $449.6K | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OPTION PERIOD 2 CLIN 2001 AND 2002 ADD NUMBER 10. AUTHORITIES OF GOVERNMENT PERSONNEL - THE CONTRACTING OFFICER (CO) IS CHANGED FROM BRANDON ATCHISON TO MARY RAINEY AND ADD THE CONTRACTING SPECIALIST (C |
| May 9, 2025 | P00005 | $0 | ZENDESK ENTERPRISE SOFTWARE LICENSES - MODIFICATION TO CHANGE THE COR. |
| Mar 28, 2025 | P00004 | $63.4K | TREASURY ACCOUNT SYMBOL: 75-1536-000 THE PURPOSE OF THIS UNILATERAL MODIFICATION IS TO EXERCISE OPTIONAL CLINS 1003 AND 1004, ENABLING THE ACQUISITION OF 54 ADDITIONAL ZENDESK ENTERPRISE LICENSES FOR THE PERFORMANCE PERIOD OF MARCH 28,2025 TO SEPTEMB |
| Sep 9, 2024 | P00003 | $342.8K | EXERCISE OPTION PERIOD ONE FOR THE PERIOD OF SEPTEMBER 30, 2024, TO SEPTEMBER 29, 2025, TO ENSURE THE ANNUAL SUBSCRIPTION LICENSES RENEWAL FOR ZENDESK SUITE ENTERPRISE PER AGENT), TELEPHONY CREDITS, AND PREMIER SUPPORT TO ENSURE CONTINUED ACCESS TO E |
| Aug 16, 2024 | P00002 | $0 | UPDATE CLIN DESCRIPTIONS, TO CHANGE ZENDESK SUITE PROFESSIONAL (PER AGENT) TO ZENDESK SUITE ENTERPRISE (PER AGENT) IN CLINS 1001-4001. CLIN 1001 FROM 200 ZENDESK PROFESSIONAL SUITE AGENTS TO 160 ZENDESK SUITE ENTERPRISE. CLIN 2001 FROM 200 ZENDESK PR |
| Mar 28, 2024 | P00001 | $0 | ZENDESK PROFESSIONAL SOFTWARE LICENSES CHANGED TO ZENDESK SUITE ENTERPRISE. |
| Sep 30, 2023 | 0 | $268.8K | THE PURPOSE OF CONTRACT 75ACF123C00022 IS TO PROCURE AND RENEW ZENDESK PROFESSIONAL SOFTWARE LICENSES. |
Estimated positioning window
Sep 29, 2027 – Mar 29, 2028
70/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 70/100. Available recorded signals: 65 points.
- Contract end 2028-09-29 (705 days from calculation)
- +25 points
- 51 historical awards in this buyer and category group
- +15 points
- 9 recorded award transactions
- +10 points
- Latest award action: 2026-08-31
- +5 points
- Parent award identifier recorded
- +0 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-10-25 10:18:04.631876+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Oct 25, 2026.
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Verify whether remaining options may extend performance beyond the current end date.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.