Federal contract award
75ACF123F59004
CUSTOMER SERVICE IMPROVEMENT PROCESS (CSIP) REGION VI
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Health and Human Services |
| Office | ACF OFFICE OF GOVERNMENT CONTRACTING SERVICES |
| NAICS | 541219 — Other Accounting Services |
| PSC | R408 — Program Management/Support Services |
| Parent award / vehicle | 75ACF122A00005 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $2.4M |
| Current contract value | $2.4M |
| Potential contract value / ceiling | $2.4M |
| Start date | Mar 1, 2023 |
| Current end date | Feb 28, 2025 |
| Potential end date | Aug 1, 2025 |
| Latest award activity | Apr 13, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 6 of 6 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Apr 13, 2026 | P00005 | $-17.7K | FY26 UDO INITIATIVE |
| Feb 20, 2025 | P00004 | $513.0K | EXERCISE THE 6-MONTH EXTENSION OPTION FOR CONTINUED SERVICES FOR THE REGION 6 CUSTOMER SERVICE IMPROVEMENT AND MANAGEMENT INFORMATION PROJECT FROM 3/1/2025 TO 8/31/2025 ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED. |
| Nov 14, 2024 | P00003 | $0 | CHANGE IPP ASSIGNED COR FROM TERCOLA DURHAM TO TATIA LONG ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED. |
| Jan 10, 2024 | P00002 | $1.0M | NO CHANGES |
| Sep 1, 2023 | P00001 | $22.5K | CUSTOMER SERVICE IMPROVEMENT PROCESS (CSIP) REGION VI |
| Feb 28, 2023 | 0 | $926.4K | CUSTOMER SERVICE IMPROVEMENT PROCESS (CSIP) REGION VI |
Research next steps
- Verify whether remaining options may extend performance beyond the current end date.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.