Federal contract award

75FCMC22C0038

CONTACT CENTER OPERATIONS

Research the contractorView USAspending sourceSave to my pursuit research

Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Health and Human Services
OfficeOFC OF ACQUISITION AND GRANTS MGMT
NAICS561422 — Telemarketing Bureaus and Other Contact Centers
PSCR499 — Other Professional Services
Parent award / vehicleNot reported
Set-asideNO SET ASIDE USED.
Pricing typeCOST PLUS AWARD FEE
Obligations$2.8B
Current contract value$2.8B
Potential contract value / ceiling$6.4B
Start dateAug 31, 2022
Current end dateSep 10, 2026
Potential end dateSep 10, 2031
Latest award activityMay 27, 2026
Source loadedSep 19, 2026

Funding and modification history

Showing the latest 30 of 30 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
Sep 10, 2026P00029$133.6MCONTACT CENTER OPERATIONS
May 27, 2026P00028$0CONTACT CENTER OPERATIONS
Apr 16, 2026P00027$138.3MCONTACT CENTER OPERATIONS
Sep 30, 2025P00026$453.9MCONTACT CENTER OPERATIONS
Sep 10, 2025P00025$125.0MCONTACT CENTER OPERATIONS
Sep 9, 2025P00024$21.0MCONTACT CENTER OPERATIONS
Jul 8, 2025P00023$60.0MCONTACT CENTER OPERATIONS
May 7, 2025P00022$85.0MCONTACT CENTER OPERATIONS
Apr 30, 2025P00021$0CONTACT CENTER OPERATIONS
Apr 23, 2025P00020$0EOI::EO: RADICAL TRANSPARENCY ABOUT WASTEFUL SPENDING::EOI BILATERAL MOD TO UPDATE REQUIREMENT FOR PROVIDING CALL CENTER CUSTOMER SUPPORT IN LANGUAGES IN ADDITION TO ENGLISH AND SPANISH PREVIOUSLY PROVIDED UNDER A SEPARATE CONTRACT AT A HIGHER PRICE.
Mar 13, 2025P00019$100.0MCONTACT CENTER OPERATIONS
Sep 30, 2024P00018$336.4MCONTACT CENTER OPERATIONS
Sep 9, 2024P00017$140.0MCONTACT CENTER OPERATIONS
Sep 3, 2024P00016$-12.3MCONTACT CENTER OPERATIONS
Aug 27, 2024P00015$16.4MCONTACT CENTER OPERATIONS
Jul 25, 2024P00014$0CONTACT CENTER OPERATIONS
Jun 20, 2024P00013$108.1MCONTACT CENTER OPERATIONS
May 7, 2024P00012$45.4MCONTACT CENTER OPERATIONS
Mar 22, 2024P00011$25.4MCONTACT CENTER OPERATIONS
Sep 29, 2023P00010$374.3MCONTACT CENTER OPERATIONS
Sep 19, 2023P00009$100.0MCONTACT CENTER OPERATIONS
Sep 14, 2023P00008$0CONTACT CENTER OPERATIONS
Aug 21, 2023P00007$34.7MCONTACT CENTER OPERATIONS
Jul 14, 2023P00006$61.4MCONTACT CENTER OPERATIONS
Jun 30, 2023P00005$0CONTACT CENTER OPERATIONS
May 11, 2023P00004$100.0MCONTACT CENTER OPERATIONS
Mar 6, 2023P00003$100.0MCONTACT CENTER OPERATIONS
Sep 29, 2022P00002$321.4MCONTACT CENTER OPERATIONS
Sep 9, 2022P00001$45.0MCONTACT CENTER OPERATIONS
Aug 31, 20220$318.5KCONTACT CENTER OPERATIONS

Estimated positioning window

Sep 10, 2030 – Mar 10, 2031

Recompete signal:
45/100

Why this recompete signal

Contract timing and recorded acquisition signals at the time of calculation.

Stored score: 45/100. Available recorded signals: 40 points.

Contract end 2031-09-10 (1781 days from calculation)
+5 points
2 historical awards in this buyer and category group
+10 points
30 recorded award transactions
+10 points
Latest award action: 2026-05-27
+5 points
Parent award identifier recorded
+0 points
Solicitation identifier recorded
+10 points
Linked official forecast
+0 points
Calculated on
2026-10-25 10:18:04.631876+00:00

The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.

Rule-based research score; it does not measure your chance of winning.

This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.

USAspending award record

. Rule-based research score; positioning dates are estimates.

Recompete score calculated Oct 25, 2026.

Research next steps

  1. Check the linked forecast or SAM for a confirmed solicitation and current timing.
  2. Verify whether remaining options may extend performance beyond the current end date.
  3. Check the stated set-aside against the solicitation and current certifications.
  4. Review the award scope and buyer evidence before making a bid/no-bid decision.