Department of Health and Human Services$91.5M obligationsEnds Aug 31, 2027
Federal contract award
75FCMC22C0038
CONTACT CENTER OPERATIONS
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Health and Human Services |
| Office | OFC OF ACQUISITION AND GRANTS MGMT |
| NAICS | 561422 — Telemarketing Bureaus and Other Contact Centers |
| PSC | R499 — Other Professional Services |
| Parent award / vehicle | Not reported |
| Set-aside | NO SET ASIDE USED. |
| Pricing type | COST PLUS AWARD FEE |
| Obligations | $2.8B |
| Current contract value | $2.8B |
| Potential contract value / ceiling | $6.4B |
| Start date | Aug 31, 2022 |
| Current end date | Sep 10, 2026 |
| Potential end date | Sep 10, 2031 |
| Latest award activity | May 27, 2026 |
| Source loaded | Sep 19, 2026 |
Funding and modification history
Showing the latest 30 of 30 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Sep 10, 2026 | P00029 | $133.6M | CONTACT CENTER OPERATIONS |
| May 27, 2026 | P00028 | $0 | CONTACT CENTER OPERATIONS |
| Apr 16, 2026 | P00027 | $138.3M | CONTACT CENTER OPERATIONS |
| Sep 30, 2025 | P00026 | $453.9M | CONTACT CENTER OPERATIONS |
| Sep 10, 2025 | P00025 | $125.0M | CONTACT CENTER OPERATIONS |
| Sep 9, 2025 | P00024 | $21.0M | CONTACT CENTER OPERATIONS |
| Jul 8, 2025 | P00023 | $60.0M | CONTACT CENTER OPERATIONS |
| May 7, 2025 | P00022 | $85.0M | CONTACT CENTER OPERATIONS |
| Apr 30, 2025 | P00021 | $0 | CONTACT CENTER OPERATIONS |
| Apr 23, 2025 | P00020 | $0 | EOI::EO: RADICAL TRANSPARENCY ABOUT WASTEFUL SPENDING::EOI BILATERAL MOD TO UPDATE REQUIREMENT FOR PROVIDING CALL CENTER CUSTOMER SUPPORT IN LANGUAGES IN ADDITION TO ENGLISH AND SPANISH PREVIOUSLY PROVIDED UNDER A SEPARATE CONTRACT AT A HIGHER PRICE. |
| Mar 13, 2025 | P00019 | $100.0M | CONTACT CENTER OPERATIONS |
| Sep 30, 2024 | P00018 | $336.4M | CONTACT CENTER OPERATIONS |
| Sep 9, 2024 | P00017 | $140.0M | CONTACT CENTER OPERATIONS |
| Sep 3, 2024 | P00016 | $-12.3M | CONTACT CENTER OPERATIONS |
| Aug 27, 2024 | P00015 | $16.4M | CONTACT CENTER OPERATIONS |
| Jul 25, 2024 | P00014 | $0 | CONTACT CENTER OPERATIONS |
| Jun 20, 2024 | P00013 | $108.1M | CONTACT CENTER OPERATIONS |
| May 7, 2024 | P00012 | $45.4M | CONTACT CENTER OPERATIONS |
| Mar 22, 2024 | P00011 | $25.4M | CONTACT CENTER OPERATIONS |
| Sep 29, 2023 | P00010 | $374.3M | CONTACT CENTER OPERATIONS |
| Sep 19, 2023 | P00009 | $100.0M | CONTACT CENTER OPERATIONS |
| Sep 14, 2023 | P00008 | $0 | CONTACT CENTER OPERATIONS |
| Aug 21, 2023 | P00007 | $34.7M | CONTACT CENTER OPERATIONS |
| Jul 14, 2023 | P00006 | $61.4M | CONTACT CENTER OPERATIONS |
| Jun 30, 2023 | P00005 | $0 | CONTACT CENTER OPERATIONS |
| May 11, 2023 | P00004 | $100.0M | CONTACT CENTER OPERATIONS |
| Mar 6, 2023 | P00003 | $100.0M | CONTACT CENTER OPERATIONS |
| Sep 29, 2022 | P00002 | $321.4M | CONTACT CENTER OPERATIONS |
| Sep 9, 2022 | P00001 | $45.0M | CONTACT CENTER OPERATIONS |
| Aug 31, 2022 | 0 | $318.5K | CONTACT CENTER OPERATIONS |
Estimated positioning window
Sep 10, 2030 – Mar 10, 2031
Recompete signal: . Rule-based research score; positioning dates are estimates.
45/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 45/100. Available recorded signals: 40 points.
- Contract end 2031-09-10 (1781 days from calculation)
- +5 points
- 2 historical awards in this buyer and category group
- +10 points
- 30 recorded award transactions
- +10 points
- Latest award action: 2026-05-27
- +5 points
- Parent award identifier recorded
- +0 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-10-25 10:18:04.631876+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Oct 25, 2026.
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Verify whether remaining options may extend performance beyond the current end date.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.