Federal contract award
75FCMC23F0094
CONTACT CENTER: CONNECT (C3) HELP DESK
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Health and Human Services |
| Office | OFC OF ACQUISITION AND GRANTS MGMT |
| NAICS | 541512 — Computer Systems Design Services |
| PSC | DE01 — Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. |
| Parent award / vehicle | 47QTCB22D0567 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $8.5M |
| Current contract value | $8.5M |
| Potential contract value / ceiling | $10.7M |
| Start date | Jun 30, 2023 |
| Current end date | Jun 29, 2027 |
| Potential end date | Jun 29, 2028 |
| Latest award activity | Sep 9, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 10 of 10 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Sep 9, 2026 | P00009 | $0 | CONTACT CENTER: CONNECT (C3) HELP DESK |
| Jun 26, 2026 | P00008 | $2.2M | CONTACT CENTER: CONNECT (C3) HELP DESK |
| Mar 30, 2026 | P00007 | $0 | CONTACT CENTER: CONNECT (C3) HELP DESK |
| Sep 22, 2025 | P00006 | $0 | CONTACT CENTER: CONNECT (C3) HELP DESK |
| Aug 7, 2025 | P00005 | $0 | CONTACT CENTER: CONNECT (C3) HELP DESK |
| Jun 25, 2025 | P00004 | $2.2M | EOI::IMPLEMENTING THE PRESIDENT'S "DEPARTMENT OF GOVERNMENT EFFICIENCY" COST EFFICIENCY INITIATIVE:: EOI BILATERAL MODIFICATION TO DESCOPE WORK AND REDUCE COSTS |
| Jan 15, 2025 | P00003 | $0 | CONTACT CENTER: CONNECT (C3) HELP DESK |
| Jun 28, 2024 | P00002 | $2.2M | CONTACT CENTER: CONNECT (C3) HELP DESK |
| Apr 23, 2024 | P00001 | $0 | CONTACT CENTER: CONNECT (C3) HELP DESK |
| Jun 30, 2023 | 0 | $1.9M | CONTACT CENTER: CONNECT (C3) HELP DESK |
Estimated positioning window
Jun 29, 2027 – Dec 29, 2027
75/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 75/100. Available recorded signals: 70 points.
- Contract end 2028-06-29 (606 days from calculation)
- +25 points
- 5 historical awards in this buyer and category group
- +15 points
- 10 recorded award transactions
- +10 points
- Latest award action: 2026-09-09
- +5 points
- Parent award identifier recorded
- +5 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-11-01 10:17:53.997580+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Nov 1, 2026.
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Verify whether remaining options may extend performance beyond the current end date.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.