Federal contract award
75N93025F90003
ANNUAL RENEWAL OF SERVICENOW SOFTWARE-AS-A-SERVICE (SAAS) TO MANAGE DAY-TO-DAY OPERATIONS FOR CUSTOMER ENGAGEMENT, TRACKING OF CUSTOMER ISSUES AND NEEDS, AND CUSTOMER SERVICE AND SUPPORT.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Health and Human Services |
| Office | NATIONAL INSTITUTES OF HEALTH NIAID |
| NAICS | 511210 |
| PSC | DA10 — Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software. |
| Parent award / vehicle | 47QTCA22A0008 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $1.5M |
| Current contract value | $1.5M |
| Potential contract value / ceiling | $1.5M |
| Start date | Feb 25, 2025 |
| Current end date | Feb 24, 2026 |
| Potential end date | Feb 24, 2026 |
| Latest award activity | Feb 12, 2025 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 1 of 1 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Feb 12, 2025 | 0 | $1.5M | ANNUAL RENEWAL OF SERVICENOW SOFTWARE-AS-A-SERVICE (SAAS) TO MANAGE DAY-TO-DAY OPERATIONS FOR CUSTOMER ENGAGEMENT, TRACKING OF CUSTOMER ISSUES AND NEEDS, AND CUSTOMER SERVICE AND SUPPORT. |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.