Federal contract award
75S20324F42001
CUSTOMER EXPERIENCE MANAGEMENT (CX)/VOICE OF CUSTOMER AND INSIGHTS (VOC) SAAS PLATFORM
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Health and Human Services |
| Office | SUBSTANCE ABUSE MENTAL HEALTH SVC |
| NAICS | 541618 — Other Management Consulting Services |
| PSC | R799 — Other Management Support Services |
| Parent award / vehicle | 75P00123D00007 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $500.0K |
| Current contract value | $500.0K |
| Potential contract value / ceiling | $500.0K |
| Start date | Sep 6, 2024 |
| Current end date | Sep 5, 2025 |
| Potential end date | Sep 5, 2025 |
| Latest award activity | Sep 18, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 3 of 3 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Sep 18, 2025 | P00003 | $0 | CUSTOMER EXPERIENCE MANAGEMENT (CX)/VOICE OF CUSTOMER AND INSIGHTS (VOC) SAAS PLATFORM, UNILATERAL COR CHANGE |
| Jun 2, 2025 | P00002 | $0 | CUSTOMER EXPERIENCE MANAGEMENT (CX)/VOICE OF CUSTOMER AND INSIGHTS (VOC) SAAS PLATFORM, UNILATERAL COR CHANGE |
| Jan 14, 2025 | P00001 | $0 | CUSTOMER EXPERIENCE MANAGEMENT (CX)/VOICE OF CUSTOMER AND INSIGHTS (VOC) SAAS PLATFORM, UNILATERAL COR CHANGE |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.