Federal contract award

83310122F0019

OSB CONTACT CENTER AS A SERVICE (CAAS)

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyExport-Import Bank of the United States
OfficeEXPORT IMPORT BANK OF US
NAICS541519 — Other Computer Related Services
PSCDC10 — Data center services delivered as a service contract. Offsite data center facilities using the resources provided by 3rd parties. May be part of an Infrastructure as a Service offering.
Parent award / vehicleGS35F295DA
Set-asideNot reported
Pricing typeFIRM FIXED PRICE
Obligations$493.9K
Current contract value$493.9K
Potential contract value / ceiling$493.9K
Start dateApr 4, 2022
Current end dateDec 31, 2026
Potential end dateDec 31, 2026
Latest award activityDec 22, 2025
Source loadedSep 26, 2026

Funding and modification history

Showing the latest 8 of 8 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
Dec 22, 2025P00007$87.6KOY4 CCAAS
Nov 26, 2024P00006$86.1KOY3
Dec 28, 2023P00005$0ADMINISTRATIVE MODIFICATION CORRECTS POPS
Dec 27, 2023P00004$84.3KOY2
Jun 21, 2023P00003$53ADD $53.00 TO CLIN 1001 TO FULLY FUND
Dec 15, 2022P00002$82.6KOY1 CONTACT CENTER AS A SOFTWARE (CCAAS)
Apr 11, 2022P00001$0ADD ATTACHMENTS AND CORRECT DESCRIPTION OF TWO CLINS
Mar 28, 20220$153.2KOSB CONTACT CENTER AS A SERVICE (CAAS)

Estimated positioning window

Oct 18, 2026 – Jan 16, 2027

Modeled likelihood: 60%. These are AcornBids estimates, not confirmed solicitation dates.

{
  "psc": "DC10",
  "naics": "541519",
  "agency": "Export-Import Bank of the United States",
  "office": "EXPORT IMPORT BANK OF US",
  "vehicle": "GS35F295DA",
  "incumbent": "SYSTEMS INTEGRATION, INC.",
  "known_forecast": false,
  "option_end_date": "2026-12-31",
  "contract_end_date": "2026-12-31",
  "latest_action_date": "2025-12-22",
  "modification_count": 8,
  "historical_award_count": 1
}

Research next steps

  1. Check the linked forecast or SAM for a confirmed solicitation and current timing.
  2. Confirm the ordering vehicle and your eligibility or a qualified teaming route.
  3. Review the award scope and buyer evidence before making a bid/no-bid decision.