Federal contract award
91003119F0003
THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Education |
| Office | FSA ACQUISITIONS OFFICE |
| NAICS | 541512 — Computer Systems Design Services |
| PSC | R415 — Technology Sharing/Utilization Services |
| Parent award / vehicle | HHSN316201200002W |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $942.6M |
| Current contract value | $1.0B |
| Potential contract value / ceiling | $1.1B |
| Start date | Feb 20, 2019 |
| Current end date | Feb 19, 2027 |
| Potential end date | Feb 19, 2027 |
| Latest award activity | Sep 2, 2026 |
| Source loaded | Sep 19, 2026 |
Funding and modification history
Showing the latest 200 of 240 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Sep 2, 2026 | P00242 | $371.7K | THE PURPOSE OF MODIFICATION 242 IS TO 1)REALLOCATE FUNDING FROM CY8 SOFTWARE REDUCTION REV02, 2) OBLIGATE FUNDING FOR PPO 10453, 3) OBLIGATE FUNDING FOR PPO 10466, 4) REALLOCATE FUNDING FROM 7289 JUNE AND MAY REPORT. |
| Sep 1, 2026 | P00241 | $0 | THE PURPOSE OF MODIFICATION 241 IS TO ISSUE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST (CR) PARTNER PARTICIPATION AND OVERSIGHT (PPO )10453 AND PPO 10466, AND AWARD NO ADDITIONAL COST CRS PPO 10565 AND PPO 10572. |
| Aug 27, 2026 | P00240 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER PERTAINING TO WORK UNDER CR 10344 - INITIATE DIRECT LOAN COMMON MANUAL STANDARDS. |
| Aug 5, 2026 | P00239 | $346.0K | OBLIGATE FUNDING FOR DIGITAL CUSTOMER CARE CHANGE REQUEST 10514 TRAINING GAMIFICATION PHASE 2, AND TO REALLOCATE FUNDING UNDER DELIVERABLE 57.08 PPO CONTINUOUS IMPROVEMENT TO FUND PARTNER PARTICIPATION AND OVERSIGHT VERBIT FOR ADDITIONAL MINUTES |
| Aug 3, 2026 | P00238 | $-228.1K | THE PURPOSE OF MODIFICATION 238 IS TO DEOBLIGATE FUNDING ON VA AGILE TEAMS, ISSUE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST (CR) 10514, REALLOCATE FUNDING FROM PPO CONTINUOUS IMPROVEMENT TO PPO 7457 AND AWARD NO COST CRS DCC AND PPO 7499. |
| Jul 9, 2026 | P00236 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER PERTAINING TO WORK UNDER CR 9772 PROPOSAL GFY26-36 - PSLF EMPLOYERS ENGAGED IN ACTIVITIES WITH A SUBSTANTIAL ILLEGAL PURPOSE. |
| Jul 9, 2026 | P00237 | $7.2M | OBLIGATE FUNDING FOR: INTRA-DAY OPERATIONS, BORROWER DEFENSE ADJUDICATION FSA AI TEAM, VIRTUAL ASSISTANT AGILE TEAM, ADDITIONAL OTHER DIRECT COSTS, AND PHASED TRANSITION OF THE DEFAULTED BORROWER EXPERIENCE FROM MYEDDEBT TO STUDENTAID.GOV. |
| Jun 29, 2026 | P00234 | $0 | THIS MODIFICATION APPROVES NO ADDITIONAL COST TO THE GOVERNMENT CHANGE REQUESTS. |
| Jun 29, 2026 | P00235 | $0 | THE PURPOSE OF MODIFICATION 235 IS TO ISSUE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST (CR) 8760 AND AWARD NO COST CRS. |
| Jun 17, 2026 | P00233 | $993.5K | DEOBLIGATE AWARD FUNDS FOR CAPACITY TEAMS EXTENSION; OBLIGATE FUNDS FOR SYSTEM UPDATES RELATED TO PSLF EMPLOYERS ENGAGED IN ACTIVITIES WITH A SUBSTANTIAL ILLEGAL PURPOSE; INTEGRATION OF MEDALLIA SURVEY FUNCTIONALITY, AND UPDATE BUSINESS EMAIL ADDRESS |
| Jun 3, 2026 | P00232 | $0 | EXTEND THE UNDEFINITIZED CONTRACT ACTIONS ON PSLF EMPLOYERS ENGAGED IN ACTIVITIES WITH A SUBSTANTIAL ILLEGAL PURPOSE (SIP) AND TO APPROVE A NO ADDITIONAL COST TO THE GOVERNMENT REQUIREMENT FOR USDS SERVICERS TRANSACTIONAL SURVEYS DISCOVERY PHASE |
| May 27, 2026 | P00231 | $16.1M | OBLIGATE FUNDING FOR CR DCC 7289 CAPACITY TEAMS EXTENSION; TO EXPAND THE CAPACITY OF THE DCC DELIVERY TEAMS ACROSS FAFSA, ACCOUNTS, DEFAULTS, AND COMMUNICATION PLATFORMS TO RAPIDLY ADVANCE MISSION-CRITICAL OBJECTIVES ACROSS STUDENTAID.GOV |
| May 18, 2026 | P00230 | $2.1M | OBLIGATE FUNDING FOR INTERACTIVE VOICE RESPONSE MODERNIZATION, GOOGLE CLOUD PLATFORM AND BIG QUERY TO PROVIDE BETTER VISIBILITY AND OVERSIGHT FOR FEDERAL STUDENT AID CUSTOMER EXPERIENCE, AND FUNDING FOR MIGRATING FSA SEARCH FUNCTIONALITY. |
| May 11, 2026 | P00229 | $307.5K | OBLIGATE FUNDING TO TO SUPPORT NEW EARNINGS ACCOUNTABILITY (EA) REGULATIONS UNDER THE ONE BIG BEAUTIFUL AND APPROVE NO COST CRS TO SUPPORT NEW EA REGULATIONS UNDER THE OB3, AND TO MODIFY ONLINE MAILBOX. |
| Apr 30, 2026 | P00228 | $0 | THE PURPOSE OF MODIFICATION 228 IS TO ISSUE UNDEFINITIZED CONTRACT ACTIONS FOR CHANGE REQUESTS AND TO APPROVE NO COST CHANGES FOR TESTING THE DISASTER RECOVERY FOR THE CONTACT CENTER AND TO DECOMMISSION THE DATABASE ACTIVITY MONITOR (DATASUNRISE). |
| Apr 23, 2026 | P00227 | $3.4M | THE PURPOSE OF MODIFICATION 227 IS TO 1)APPROVE PROPOSAL DCC GFY26-23 CR9746 DCC CALL MODERNIZATION, 2)APPROVE PROPOSAL GFY26-25 PPO CR 9028 MARKETING AND COMMUNICATIONS PLATFORM MIGRATION TO SALESFORCE IMPLEMENTATION, 3)APPROVE PROPOSAL DCC GFY26-26 |
| Apr 17, 2026 | P00226 | $52.5M | THE PURPOSE OF MODIFICATION 226 IS TO OBLIGATE OPERATIONS AND MAINTENANCE FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) PLATFORMS INCREMENTAL FUNDING |
| Apr 15, 2026 | P00225 | $294.8K | OBLIGATE FUNDING FOR 1)CONGRESSIONAL CONTROL MAIL MODERNIZATIONS, AND 2) DECOMMISSION LEGACY CONTACT CENTER. |
| Apr 13, 2026 | P00224 | $7.8M | ADJUST CONTRACT VALUE DUE TO INACCURATE TRACKING; OBLIGATE FUNDS TO: PARTNER CONNECT IMPROVEMENT TEAM, UPGRADE TRAINING SITES, AGENTIC AI PROPOSAL, PSLF BUYBACK AND RECONSIDERATION, MODERNIZE TRAINING MATERIAL, AND IMPLEMENT SOFTWARE WITHIN FAFSA. |
| Apr 3, 2026 | P00223 | $274.8K | THE PURPOSE OF MODIFICATION 223 IS TO RESTART WORK ON DCC GFY26-03/CHANGE REQUEST 7465 - FPS CONTACT CENTER SURVEY O&M,, AND TO PROCEED WITH INVOICING FOR GFY26-04 ENHANCED MEDALLIA DATA AND REPORTING. |
| Mar 30, 2026 | P00222 | $-274.8K | THE PURPOSE OF MODIFICATION 222 IS TO TO CORRECT AN ACCOUNTING STRING ERROR, FUNDING WILL BE REPLACED WITH NEW PURCHASE REQUESTS (PRS). |
| Mar 26, 2026 | P00221 | $4.5M | 1) REALLOCATE FUNDING FROM THE CONTRACT TO PURCHASE DOCUSIGN ENVELOPES/LICENSES, 2) OBLIGATE FUNDING TO DIGITAL & CUSTOMER CARE (DCC) IMPROVEMENT TEAMS 2026, 3)APPROVE NO COST CHANGE REQUESTS. |
| Mar 20, 2026 | P00220 | $1.8M | OBLIGATE FUNDING FOR THE OMBUDSMAN IMPROVEMENT TEAM, DIGITAL CUSTOMER CARE (DCC) CHANGE REQUEST (CR) 7842 ONE BIG BEAUTIFUL BILL (OB3) REQUIREMENTS, AND DCC CR 7461 FAFSA ENHANCEMENTS. |
| Mar 16, 2026 | P00219 | $4.5M | THE PURPOSE OF MODIFICATION 219 IS TO OBLIGATE INCREMENTAL OPERATIONS AND MAINTENANCE FUNDING FOR THE PARTNER PARTICIPATION AND OVERSIGHT (PPO) AND SPECIALTY PROGRAM SUBSYSTEM (SPS) PLATFORMS. |
| Mar 9, 2026 | P00218 | $0 | ISSUE UNDEFINITIZED CONTRACT ACTIONS FOR OMBUDSMAN IMPROVEMENT TEAM, FAFSA ENHANCEMENTS, AND AUTOMATING REVIEW REGULATION YEAR ON BORROWER DEFENSE APPLICATIONS. APPROVE NO COST CHANGE REQUESTS FOR LOAN LIMIT UPDATES, AND CHANGES TO QUESTIONS ON FAFSA |
| Mar 2, 2026 | P00216 | $0 | THE PURPOSE OF MODIFICATION 216 IS TO REALLOCATE OBLIGATED DCC FUNDING TO PPO O&M TO CONTINUE PPO PERFORMANCE FROM FEBRUARY 20, 2026 THROUGH APRIL 8, 2026. |
| Mar 2, 2026 | P00217 | $2.8M | THE PURPOSE OF MODIFICATION 217 IS TO 1)DE-OBLIGATE SCOPE FROM CR 7465, 2) OBLIGATE FUNDING FOR CRS DCC AND PPO 7484, 3) OBLIGATE FUNDING FOR CR PPO 7463, AND 4) APPROVE NO COST CRS DCC 7508 AND 7488. |
| Feb 18, 2026 | P00208 | $1.6M | 1)OBLIGATE FUNDING FOR CR 7426/IMPROVEMENTS TO CUSTOMER COMPLAINT MANAGEMENT SYSTEM, 2)TO EXPAND AND OPTIMIZE THE MEDALLIA PLATFORM TO ENHANCE CUSTOMER EXPERIENCE (CX) ANALYSIS AND REPORTING, AND 3)CR 7444/ONE BIG BEAUTIFUL BILL REPAYMENT PLANS. |
| Feb 18, 2026 | P00214 | $0 | ISSUE UNDEFINITIZED CONTRACT ACTIONS (UCA) TO UPDATE FSA SYSTEMS IN ORDER TO COMPLY WITH RECENT CHANGES IN STATUTE H.R. 5009, DEC. 23, 2024;138 STAT.1773. AND TO IMPLEMENT CHANGES FROM THE ONE BIG BEAUTIFUL BILL. |
| Feb 18, 2026 | P00215 | $535.0K | OBLIGATE FUNDS TO COMPLY WITH STATUTE SERVICEMEMBER QUALITY OF LIFE IMPROVEMENT AND NATIONAL DEFENSE AUTHORIZATION ACT FOR FISCAL YEAR 2025 (H.R. 5009), DEC. 23, 2024; 138 STAT. 1773. |
| Jan 26, 2026 | P00213 | $36.6M | OBLIGATE OPERATIONS AND MAINTENANCE FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) PLATFORMS INCREMENTAL FUNDING. |
| Jan 23, 2026 | P00211 | $82.8K | OBLIGATE FUNDING FOR CHANGE REQUEST (CR) 7441 TO SUPPORT CHANGES NEEDED FOR THE ONE BIG BEAUTIFUL BILL (OB3) ACT, AND TO APPROVE NO COST CR 7462 TO ALSO SUPPORT CHANGES NEEDED FOR THE OB3. |
| Jan 23, 2026 | P00212 | $0 | AWARD NO COST CHANGE REQUEST 7486 ONE BIG BEAUTIFUL BILL (OB3) ADDITIONAL SYSTEM CHANGES FOR RAP AND TIERED STANDARD. |
| Jan 16, 2026 | P00210 | $46.3K | 1)APPROVE SCHEDULE CHANGES, 2)OBLIGATE FUNDING FOR CHANGE REQUEST 7454 TO SUPPORT CHANGES NEEDED FOR THE ONE BIG BEAUTIFUL BILL (OB3) ACT, AND 3)REALLOCATE FUNDS FROM CONTINUOUS IMPROVEMENTS BUCKET FUNDS. |
| Jan 6, 2026 | P00209 | $0 | THE PURPOSE OF MODIFICATION 209 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR CHANGE REQUEST (CR) 7454. THIS IS TO SUPPORT CHANGES NEEDED FOR THE ONE BIG BEAUTIFUL BILL ACT. |
| Dec 17, 2025 | P00206 | $7.3M | OBLIGATE FUNDING FOR CR 7465 FPS CONTACT CENTER SURVEY TO IMPLEMENT A POST-CONTACT CUSTOMER FEEDBACK MECHANISM FOR THE FPS HELP DESK AND OBLIGATE FUNDING FOR CR 7444 OB3 RAP AND TIERED STANDARD & DCC GFY25-29 REV01 IMPROVEMENT TEAMS 2025. |
| Dec 16, 2025 | P00207 | $0 | THE PURPOSE OF MODIFICATION 207 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR DCC 7426. THIS IS TO STRENGTHEN FSA'S SERVICE DELIVERY MODEL BY IMPROVING CUSTOMER COMPLAINT MANAGEMENT SYSTEMS, CASE ROUTING AND STATUS TRACKING. |
| Nov 26, 2025 | P00202 | $0 | ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) TO UPDATE FSA SYSTEMS IN ORDER TO DISPLAY, CALCULATE AND ENROLL BORROWERS INTO THE NEW REPAYMENT PLANS THE REPAYMENT ASSISTANCE PLANS (RAP) AND THE TIERED STANDARD BASED ON THE PASSAGE OF THE OB3. |
| Nov 26, 2025 | P00203 | $0 | THE PURPOSE OF MODIFICATION 203 IS TO APPROVE NO COST CHANGE REQUESTS (CR) TO MAKE NETWORK AND FIREWALL CHANGES ON CR 6818, PROCESS 2026-2027 AWARD YEAR RECORDS ON CR 7437, AND TO RETIRE ON PREMISE DATA CENTER AND RE-HOME TO THE CLOUD ON CR 7241. |
| Nov 26, 2025 | P00204 | $0 | UPDATE SECTION D2.14. EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) OF THE DCC TASK ORDER, AND TO APPROVE NO COST CHANGE REQUESTS 7438/COMMON SERVICING SCHEMA UPDATES DUE TO ONE BIG BEAUTIFUL BILL ACT (OB3) AND 7441/NSLDS UPDATES DUE TO OB3. |
| Nov 26, 2025 | P00205 | $0 | EXERCISE OPTION YEAR 3, REALLOCATE FUNDING, AWARD AND OBLIGATE FUNDING DUE TO A GAP IN THE CONTRACT, AND TO UPDATE ALL MODIFICATION ATTACHMENTS TO REFLECT INCREMENTAL FUNDING ACTIONS FOR CONTRACT YEAR 2 AND 3 THAT WAS FUNDED IN FY25. |
| Sep 30, 2025 | P00199 | $519.1K | OBLIGATE FUNDING FOR THE 1) ALIGNMENT OF RECORD CORRECTIONS FOR VALID STATE AND COUNTRY ON THE FAFSA, 2)INTEGRATION OF FSA'S SLACK INSTANCE WITH FSA CLOUD OKTA, AND 3) MIGRATION OF ON PREMISE HOSTED SYSTEMS TO THE CLOUD. |
| Sep 30, 2025 | P00200 | $13.9M | OBLIGATE OPERATIONS AND MAINTENANCE INCREMENTAL FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO) PLATFORMS FOR THE PERIOD OF OCTOBER 20, 2025 THROUGH DECEMBER 19. |
| Sep 30, 2025 | P00201 | $12.6M | OBLIGATE OPERATIONS AND MAINTENANCE INCREMENTAL FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO) PLATFORMS. |
| Sep 24, 2025 | P00194 | $0 | THE PURPOSE OF MODIFICATION 194 IS TO EXTEND THE UNDEFINITIZED CONTRACT ACTIONS (UCA) ON FSA AI TEAM (FAIT) AND AGENTIC AI INTERACTIVE VOICE RESPONSE (IVR) WITH A PERIOD OF PERFORMANCE EXTENDED TO 08/29/2025. |
| Sep 24, 2025 | P00198 | $-153 | THE PURPOSE OF MODIFICATION 197 IS TO DE-OBLIGATE UNUSED FUNDING FROM THE CONTRACT. |
| Sep 23, 2025 | P00197 | $1.6M | THE PURPOSE OF MODIFICATION 197 IS TO 1)DE-OBLIGATE FUNDING FOR CR 6215, 2)OBLIGATE FUNDING FOR CR 7417 REVISED IBR, 3) OBLIGATE FUNDING FOR FAFSA COMMUNICATIONS, AND 4) OBLIGATE FUNDING FOR CR 7382 FSA & NGDC CLOUD CROSS CONNECT MODERNIZATION, A |
| Sep 16, 2025 | P00196 | $1.1M | OBLIGATE FUNDING FOR DOCUSIGN ENVELOPE LICENSES |
| Sep 5, 2025 | P00195 | $2.3M | OBLIGATE FUNDING TO 1)INCREASE BPO HOURS OF OPERATION, 2)SUPPORT YEAR ROUND TESTING NEEDS FOR FAFSA PARTNER PORTAL AND PROCESSING SYSTEM, 3)IMPLEMENT FSA ARTIFICIAL INTELLIGENCE AGILE TEAM, AND 4) IMPLEMENT A VIRTUAL CUSTOMER SERVICE REPRESENTATIVE. |
| Aug 18, 2025 | P00193 | $0 | THE PURPOSE OF MODIFICATION 193 IS TO EXTEND THE UNDEFINITIZED CONTRACT ACTIONS (UCA) ON FSA AI TEAM (FAIT) AND AGENTIC AI INTERACTIVE VOICE RESPONSE (IVR). |
| Aug 11, 2025 | P00192 | $3.3M | REALLOCATE FUNDS FOR THE STOP WORK ORDER FROM MODIFICATION 174, REALLOCATE FUNDS TO ADDITIONAL ADOBE PROFILES, AND OBLIGATE FUNDS FOR AGILE TEAMS. |
| Aug 5, 2025 | P00191 | $0 | THE PURPOSE OF MODIFICATION 191 IS TO ISSUE A UNDEFINITIZED CONTRACT ACTION (UCA) FOR AGENTIC AI. |
| Jul 30, 2025 | P00190 | $0 | THE PURPOSE OF MODIFICATION 190 IS TO ISSUE A UNDEFINITIZED CONTRACT ACTION (UCA) FOR DCC BORROWER DEFENSE ADJUDICATION (FSA AI TEAM [FAIT]). |
| Jul 24, 2025 | P00188 | $239.7K | OBLIGATE FUNDING TO 1)ENSURE COMPLIANCE WITH FSA REGULATIONS AND THE HIGGINS RULE, AND 2) TO IMPROVE CUSTOMER SERVICE AND OUTCOMES FOR BORROWERS SUBMITTING MANUAL PSLF FORMS BY RELAXING THE REQUIREMENTS FOR CERTAIN FIELDS ON THE FORM. |
| Jul 24, 2025 | P00189 | $314.5K | OBLIGATE FUNDING TO CHANGE REQUEST (CR) 7336/MIGRATE CUSTOMER DOCUMENTS FROM LOAN SERVICERS TO FSA'S INTERNAL SYSTEMS AND 2) APPROVE NO ADDITIONAL COST CRS FOR 7387/CONTACT CENTER SUPPORT AND 7390/UPDATE DIRECT LOAN INTEREST RATES. |
| Jun 30, 2025 | P00186 | $0 | THE PURPOSE OF MODIFICATION 186 IS TO APPROVE NEGOTIATED SCHEDULE CHANGES AND APPROVE NO COST CRS. |
| Jun 30, 2025 | P00187 | $0 | THE PURPOSE OF MODIFICATION 187 IS TO APPROVE NO COST CHANGE REQUEST 7193 AND TO ISSUE A STOP WORK ORDER FOR CR 7136. |
| Jun 17, 2025 | P00183 | $0 | THE PURPOSE OF MODIFICATION 183 IS TO APPROVE THE PWS UPDATE FOR GFY25-26 PYTHON RESOURCES FOR DATA ANALYSIS AND NO COST CHANGE REQUESTS 7290 AND 7336. |
| Jun 17, 2025 | P00185 | $35.0M | OBLIGATE OPERATIONS AND MAINTENANCE FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO) PLATFORMS. |
| Jun 11, 2025 | P00184 | $1.9M | FUNDING FOR PARTNER CONNECT IMPROVEMENT TEAM TO SUPPORT IMPLEMENTING PLATFORM IMPROVEMENTS TO OPTIMIZE OVERSIGHT CAPABILITY, SIMPLIFY ELIGIBILITY REQUIREMENTS AND ENHANCE FSA'S ABILITY TO RESPOND TO CHANGES IN STATUTORY REQUIREMENTS QUICKLY. |
| May 27, 2025 | P00181 | $8.1M | OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE (O&M) FOR DIGITAL CUSTOMER CARE AND PARTNER PARTICIPATION AND OVERSIGHT(PPO). |
| May 27, 2025 | P00182 | $547.8K | OBLIGATE FUNDING TO 1) AIDAN THE VIRTUAL ASSISTANT (CHATBOT) ON STUDENTAID.GOV, 2) ENABLE OTHER VENDORS ACCESS TO FSA CLOUD JIRA AND CONFLUENCE, 3) EXTEND THE DURATION OF THE CALL CENTER CALL RECORDINGS FOR UP TO 7 YEARS. |
| May 15, 2025 | P00179 | $269.0K | THE PURPOSE OF MODIFICATION 179 IS TO APPROVE PROPOSALS DCC GFY25-18 CHANGE REQUEST (CR) 7344 2026-27 FAFSA BETA ACCESS, AND DCC GFY25-17 2025 - 2026 FAFSA COMMUNICATIONS. |
| May 15, 2025 | P00180 | $1.7M | OBLIGATE FUNDING TO 1) MSS SURVEYS TO IDENTIFY BORROWER SENTIMENT TRENDS 2) AUTOMATIC STATUS CENTER REDESIGN (ASCR) PHASE 1B: MY ACTIVITY REDESIGN TO IMPROVE ITS TECHNOLOGY ECOSYSTEM AND OVERALL CUSTOMER EXPERIENCE, AND 3) TO FAFSA ENHANCEMENTS. |
| Apr 15, 2025 | P00178 | $6.4M | OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE (O&M) FOR DIGITAL CUSTOMER CARE AND PARTNER PARTICIPATION AND OVERSIGHT(PPO), AND TO OBLIGATE FUNDING FOR PPO CHANGE REQUEST 7288 FOR THE FAFSA BETA LAUNCH. |
| Apr 11, 2025 | P00177 | $76.4K | THE PURPOSE OF MODIFICATION 177 IS TO APPROVE GFY25-15 FOR CR 7334 AND OBLIGATE FUNDING IN THE AMOUNT OF $76,357.00; INCORPORATE SCHEDULING ADJUSTMENTS FOR CR 7213 AND PPO NON-MINIMAL VIABLE PRODUCT; AND ISSUE UCA FOR CR 7288 |
| Apr 9, 2025 | P00176 | $994.0K | OBLIGATE FUNDING FOR THE REQUEST FOR EQUITABLE ADJUSTMENT FOR OMB MEMORANDUM M-22-18, AND OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE (O&M) YEAR 7, QUARTER 1 FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC). |
| Apr 2, 2025 | P00175 | $-119.5K | DE-OBLIGATE FUNDS SINCE SOCIAL SECURITY ADMINISTRATION'S AND FSA'S COMPUTER MATCHING AGREEMENT (CMA) #1051 HAS BEEN EXTENDED, AND TO OBLIGATE FUNDS TO TRANSITION THE SCRIPTS CURRENTLY EXECUTED BY FSA ON LOCAL LAPTOPS TO FSA CLOUD INFRASTRUCTURE. |
| Mar 27, 2025 | P00174 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER IN ACCORDANCE WITH GWAC CONTRACT CLAUSE 52.242-15 STOP WORK ORDER (AUG 1989) FOR THE CHANGE REQUESTS 6303, 6386, 6488, 6762, 6802, 6840, 6896, 7036, AND 7041. |
| Mar 26, 2025 | P00173 | $8.9M | FUND OPERATIONS AND MAINTENANCE (O&M) YEAR 7, QUARTER 1 FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO), AND TO REDUCE/REMOVE SCOPE TO THE CONTRACT AS ADVISED BY DEPARTMENT OF GOVERNMENT EFFICIENCY(DOGE) |
| Mar 14, 2025 | P00172 | $8.9M | APPROVE CHANGE REQUESTS 7267 SPECIALTY PROCESSING SUBSYSTEM (SPS) PHASE 2 & 3 OPERATIONAL SUPPORT, 7288 SABER 26-27 FAFSA ANNUAL ROLLOVER, AND 7289 26-27 FAFSA ENHANCEMENTS, TO ADD VARIOUS ENHANCEMENTS AND SUPPORT FOR THE 26-27 FAFSA AND SPS. |
| Mar 5, 2025 | P00171 | $3.6M | THE PURPOSE OF MODIFICATION 171 IS TO APPROVE CHANGE REQUESTS/PROPOSALS: 7171/25-06 - INTRODUCING PHONE NUMBER BASED MATCHING AS AN ADDITIONAL OPTION TO KBV WE WILL IMPROVE THE USER EXPERIENCE BY REDUCING THE CUSTOMER BURDEN, |
| Feb 28, 2025 | P00169 | $0 | THE PURPOSE OF MODIFICATION P00169 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION UCA) FOR DCC CHANGE REQUEST (CR) 1) 7234 - EMPLOYMENT STATUS UPDATES FOR MANUAL PSLF FORMS; AND TO ISSUE EXTENSIONS FOR PREVIOUSLY ISSUED UCA FOR 2) 7213 - NSLDS - JOINT |
| Feb 28, 2025 | P00170 | $-328.2K | APPROVAL OF NEGOTIATED SCHEDULE CHANGES, WAGE DETERMINATIONS, SOLUTION PORTABILITY AND TO DE-OBLIGATE FUNDS FROM DEBT RELIEF COMMUNICATIONS SUPPORT DUE TO DEBT RELIEF EFFORTS ENDING BY COURT INJUNCTIONS AND STOP WORK ORDERS. |
| Feb 19, 2025 | P00166 | $0 | THE PURPOSE OF MODIFICATION P00166 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION UCA) FOR DCC CHANGE REQUEST (CR) 1) 7213 - NSLDS - JOINT CONSOLIDATION LOAN SEPARATION; 2) 7288 SABER 2026-2027 FAFSA ANNUAL ROLLOVER; 3) 7289 REV 01172025 SABER 2026-20 |
| Feb 19, 2025 | P00168 | $11.4M | THE PURPOSE OF MODIFICATION 168 IS TO 1) EXERCISE OPTION YEAR 2 OF 91003119F0003 WITH A PERIOD OF PERFORMANCE OF 02/20/2025 THROUGH 02/19/2026, 2) OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE (O&M) FOR YEAR 7, QUARTER 1 02/20/2025 THROUGH 03/1 |
| Feb 12, 2025 | P00167 | $-49.3K | THE PURPOSE OF THIS MODIFICATION IS (1) THE APPROVAL OF DCC GFY21-29 REV02 DISCONTINUING GOOGLE PROGRAMMABLE SEARCH ON STUDENTAID.GOV (2) APPROVAL OF DCC GFY24-39 REV01 CR 7004 ADDITIONAL MEASURES TOWARDS FORGIVENESS (3) NO COST CHANGE REQUEST DCC |
| Jan 28, 2025 | P00164 | $0 | THE PURPOSE OF MODIFICATION 164 IS TO ISSUE EXTENSIONS FOR PREVIOUSLY ISSUED UNDEFINITIZED CONTRACT ACTIONS (UCA) FOR 1) DCC CHANGE REQUEST (CR) 7172 - NEXTGEN PPO - NEW ORGANIZATION TYPES; 2) GFY25-01 PPO (PARTNER CONNECT) RELEASE 3.0 SCHEDULE SHIFT |
| Jan 17, 2025 | P00165 | $5.6M | THE PURPOSE OF MODIFICATION 165 IS TO OBLIGATE FUNDING FOR NEXTGEN OPERATIONS AND MAINTENANCE (O&M) FY24 4TH QUARTER FUNDING FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO). |
| Jan 6, 2025 | P00161 | $0 | THE PURPOSE OF MODIFICATION P00161 IS TO: 1) ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR DCC CHANGE REQUEST (CR) 7172 - NEXTGEN PPO - NEW ORGANIZATION TYPES; 2) ISSUE AN EXTENSION FOR THE UCA FOR PROPOSAL GFY25-01 PPO (PARTNER CONNECT) RELEASE 3 |
| Jan 6, 2025 | P00162 | $2.1M | THE PURPOSE OF MODIFICATION 162 IS TO OBLIGATE FUNDING FOR NEXTGEN OPERATIONS AND MAINTENANCE (O&M) YEAR 6, 4TH QUARTER FUNDING FOR DIGITAL CUSTOMER CARE SOLUTION (DCC). |
| Jan 6, 2025 | P00163 | $0 | THE PURPOSE OF MODIFICATION 163 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR DIGITAL & CUSTOMER CARE (DCC) CHANGE REQUEST (CR) 7267 - SPS PHASE 2 & 3 OPERATIONAL SUPPORT. |
| Dec 20, 2024 | P00158 | $73.8K | THE PURPOSE OF MODIFICATION 158 IS TO 1) APPROVE NEGOTIATED SCHEDULE CHANGES FOR CHANGE REQUEST (CR) 7136 DELIVERABLES, 2) APPROVE PROPOSAL DCC GFY25-02 REV01 FAFSA TRANSLATION PDFS, AND APPROVE NO COST CRS PARTNER PARTICIPATION AND OVERSIGHT (PPO) 7 |
| Dec 20, 2024 | P00160 | $126.7K | THE PURPOSE OF MODIFICATION 160 IS TO APPROVE 1) PROPOSAL GFY25-03 REV01 CHANGE REQUEST (CR) 7229 FOR DIGITAL & CUSTOMER CARE (DCC), 2) NO COST CRS PARTNER PARTICIPATION AND OVERSIGHT (PPO) 7228, DCC 7246, PPO 7246 AND DCC 7130. |
| Dec 16, 2024 | P00159 | $0 | THE PURPOSE OF MODIFICATION 159 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTIONS (UCA) FOR CHANGE REQUEST (CR) 7171 - SABER - PAS PHONE NUMBER BASED MATCHING FOR NO-SSN CUSTOMERS. |
| Dec 12, 2024 | P00157 | $0 | THE PURPOSE OF MODIFICATION 157 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTIONS (UCA) FOR PROPOSAL DCC GFY25-02 FASFA TRANSLATION PDFS, AND ISSUE UCA EXTENSIONS FOR CHANGE REQUESTS (CR) 7229 - DCC FAFSA GENAI FOR BPOS, AND DCC PROPOSAL GFY25-01 GFY25-0 |
| Dec 4, 2024 | P00156 | $0 | THE PURPOSE OF MODIFICATION 156 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR CHANGE REQUEST (CR) #7246. THE PLANNED DATE OF DEFINITIZATION IS DECEMBER 20, 2024. |
| Nov 26, 2024 | P00155 | $0 | THE PURPOSE OF MODIFICATION 155 IS TO EXTEND THE DEFINITIZATION DATE OF FAFSA TRANSLATION PDFS. |
| Nov 25, 2024 | P00154 | $0 | THE PURPOSE OF MODIFICATION 154 IS TO APPROVE NEGOTIATED SCHEDULE CHANGES, AND APPROVE NO COST CHANGE REQUESTS FOR DCC 7214, 7239 AND 7185. |
| Nov 1, 2024 | P00153 | $34.0K | THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING IN THE AMOUNT OF $34,000 TO CLIN 0013- OTHER DIRECT COSTS TO COVER TRAVEL EXPENSES. |
| Oct 31, 2024 | P00152 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE FEATURE RELEASE SCHEDULE CHANGES, AND 2) APPROVE NO COST CHANGE REQUESTS FOR PARTNER PARTICIPATION AND OVERSIGHT (PPO) 7148, DIGITAL AND CUSTOMER CARE (DCC) 6598, DCC 7212, DCC 7124 AND DCC 7156. |
| Oct 29, 2024 | P00151 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST 7212. |
| Oct 21, 2024 | P00150 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE FEATURE RELEASE SCHEDULE CHANGES, AND 2) APPROVE NO COST CHANGE REQUESTS FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC) 7095, DCC 7165, AND PARTNER PARTICIPATION AND OVERSIGHT (PPO) 7165. |
| Sep 30, 2024 | P00149 | $1.8K | THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING IN THE AMOUNT OF $1,800 TO CLIN 0013 - OTHER DIRECT COSTS TO COVER TRAVEL EXPENSES. |
| Sep 27, 2024 | P00147 | $5.3M | THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE PARTNER PARTICIPATION AND OVERSIGHT (PPO) CONTINUOUS IMPROVEMENT (CI) FOR DELIVERABLE 57.08, 2) APPROVE PROPOSAL DIGITAL AND CUSTOMER CARE SOLUTION (DCC) GFY24-59 CHANGE REQUEST (CR) 6685, 3) APPROVE PROPOSAL DCC GFY24-50 CR 7060, AND 4) APPROVE PROPOSAL DCC GFY24-55 CR 7104. |
| Sep 27, 2024 | P00148 | $14.6M | THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING FOR NEXTGEN OPERATIONS AND MAINTENANCE (O&M) FY24 4TH QUARTER FUNDING FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO). IT ALSO INCLUDES APPROVAL OF CHANGE REQUESTS (CRS) 7173-7176 QUICK PACE SABER TECHNICAL IMPROVEMENTS IN SUPPORT OF FAFSA 25/26 LAUNCH. |
| Sep 26, 2024 | P00146 | $1.9M | THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE NEGOTIATED SCHEDULE CHANGES, 2) APPROVE TRAVEL EXPENSES FOR ACCENTURE FOR THE FAFSA NIGHT EVENTS FROM OCTOBER 1-3, 2024, 3) APPROVE DYNATRACE SEATS FOR DIGITAL CUSTOMER CARE (DCC), 4) APPROVE FUNDED CHANGE REQUESTS (CRS) DCC 7127, DCC 6965, AND 5) APPROVE NO COST CRS DCC 7031, PARTNER PARTICIPATION & OVERSIGHT (PPO) 6789, DCC 6833, DCC 6765. |
| Sep 24, 2024 | P00145 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR CR7104, CR7173, CR7174, CR7175, AND CR7176. THE PLANNED DATE FOR DEFINITIZATION IS SEPTEMBER 30, 2024. |
| Sep 20, 2024 | P00144 | $0 | THE PURPOSE OF THIS MOD IS TO EXCHANGE FUNDS IN ORDER TO USE NONRECURRING EXPENSE FUNDS. FSA RECEIVED APPROVAL TO EXCHANGE FUNDING ALREADY COMMITTED AND OBLIGATED FOR USDS IMPLEMENTATION REQUISITIONS. FUNDING FOR CLIN 293 IS REPLACED BY CLIN 329. |
| Sep 19, 2024 | P00142 | $546.1K | THE PURPOSE OF THIS MODIFICATION IS TO 1) UPDATE SECTION D2.14. EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) OF THE DIGITAL & CUSTOMER CARE (DCC) TASK ORDER, 2) APPROVE NEGOTIATED SCHEDULE CHANGES FOR DELIVERABLES 45.08.05 AND 59.03.02, 3) APPROVE PARTNER PARTICIPATION AND OVERSIGHT (PPO) CONTINUOUS IMPROVEMENT (CI) FOR DELIVERABLE 57.08, 4) APPROVE PROPOSAL DCC GFY24- 56 CHANGE REQUEST (CR) 7136, 5) APPROVE NO COST CR 7131. |
| Sep 18, 2024 | P00143 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER PERTAINING TO WORK UNDER CR 7004 STUDENT DEBT RELIEF COMMUNICATION SUPPORT. |
| Sep 10, 2024 | P00141 | $395.6K | THE PURPOSE OF THIS MODIFICATION IS TO 1)MOVE FORWARD WITH OPTION D AND BACKING OUT THE CODE FROM R2.2 FOR CR 6761, 2) APPROVE NEGOTIATED SCHEDULE CHANGES, 3) APPROVE PPO CI FOR DELIVERABLE 57.08, 4) APPROVE PROPOSAL DCC GFY24-34 CR 6851, 5) APPROVE PROPOSAL DCC GFY24-49 REV01 DCC INVISION, FIGMA AND FIGJAM LICENSES AND 6) APPROVE NO COST CR 6729. |
| Sep 6, 2024 | P00140 | $0 | THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER FOR WORK RELATED TO STUDENT DEBT RELIEF (SDR). |
| Sep 4, 2024 | P00139 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO EXCHANGE FUNDS IN ORDER TO USE NONRECURRING EXPENSE FUNDS (NEF). FSA RECEIVED APPROVAL TO EXCHANGE FUNDING THATS ALREADY COMMITTED AND OBLIGATION BALANCES FOR USDA IMPLEMENTATION REQUISITIONS THAT MEET THE QUALIFIED LANGUAGE. |
| Aug 30, 2024 | P00138 | $4.3M | THE PURPOSE OF THIS MODIFICATION IS TO 1. ADD FAR CLAUSE 52.232-32 2. UPDATE SECTION D2.14. EDAR 3452.243-70 3. APPROVE PROPOSAL DIGITAL AND CUSTOMER CARE (DCC) GFY24-22 CHANGE REQUEST (CR) 6908 4. DCC GFY24-53 O&M INFORMATION DISSEMINATION COMMUNICATIONS |
| Aug 27, 2024 | P00137 | $1.5M | THE PURPOSE OF THIS MODIFICATION IS TO APPROVE 1) APPROVE NEGOTIATED SCHEDULE CHANGES FOR SPECIALTY PROCESSING SUBSYSTEM (SPS) PHASE 2 TEST PLANNING, UAT (USER ACCEPTANCE TESTING) PACKAGE, AND IMPLEMENTATION, SPS TEACHER EDUCATION ASSISTANCE FOR COLLEGE AND HIGHER EDUCATION (TEACH) SCOPE, AND CHANGE REQUEST (CR) 6303 THE REVISED DELIVERABLE SUBMISSION DATES, 2) PROPOSAL DIGITAL AND CUSTOMER CARE SOLUTION (DCC) GFY24-52 AIDAN DIALOGFLOW, 3) PROPOSAL DCC GFY24-43 DCC FAFSA COMMUNICATIONS SUPPORT, 4) PROPOSAL DCC GFY24-51 DCC DEBT RELIEF COMMUNICATIONS SUPPORT, 5) PROPOSAL DCC GFY24-48 PARTNER PARTICIPATION AND OVERSIGHT (PPO) CONTINUOUS IMPROVEMENTS (CI) R3.0 CONTINUOUS IMPROVEMENTS - PPO 33911, 6) PROPOSAL DCC GFY24-45 CR 6731 PPO NEW LETTER OF CREDIT REASONS ADDED TO LIST OF VALUES (LOV), 7) NO COST CR DCC - 7076 - COMMON ORIGINATION AND DISBURSEMENT (COD) JIRA-CONFLUENCE MIGRATION TO FSA CLOUD JIRA/CONFLUENCE. |
| Aug 20, 2024 | P00136 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION FOR DIGITAL AND CUSTOMER CARE PROPOSAL GFY24-48 PPO CI R3.0 CONTINUOUS IMPROVEMENTS. |
| Aug 15, 2024 | P00134 | $798.4K | THE PURPOSE OF MODIFICATION 134 IS TO 1) APPROVE NEGOTIATED SCHEDULE CHANGES TO DELIVERABLES 45.07.12.01 AND 45.07.12.02, 2) APPROVE CHANGE REQUESTS (CR)/PROPOSALS GFY24-44 CR DCC 7050, PROPOSAL GFY24-46 CR DCC 6982, PROPOSAL GFY24-47 CR DCC 7049, AND PROPOSAL GFY24-42 DCC PAID MEDIA SUPPORT, 3) EXTEND THE UNDEFINITIZED CONTRACT ACTION DEFINITIZATION DATE FOR CR 6908, AND 4) APPROVE NO COST CRS DCC 7135, DCC 7126 AND DCC 7079. |
| Aug 14, 2024 | P00133 | $5.7M | THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE THE NEGOTIATED SCHEDULE CHANGES FOR DELIVERABLE # 52.02.04.02, 52.05.03, 52.06.01, AND 52.07.01, 2) APPROVE THE UPDATED SECTION D2.14. EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) OF THE DIGITAL AND CUSTOMER CARE SOLUTION (DCC) TASK ORDER, 3) APPROVE CHANGE REQUEST 7005 UNIFIED SERVICING AND DATA SOLUTIONS (USDS) - SPECIALTY PROCESSING SUBSYSTEM (SPS) PHASE 1 OPERATIONAL SUPPORT, AND 4) APPROVE PROPOSAL DCC GFY24-15 REV03 DESIGN SERVICES FOR OPTION YEAR 2 AND 3. |
| Aug 2, 2024 | P00132 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO UPDATE THE EXECUTED UNDEFINITIZED CONTRACT ACTIONS FOR PAID MEDIA SUPPORT, FAFSA COMMUNICATIONS SUPPORT, CHANGE REQUESTS DCC 6908-SABER -ENABLE 2025-26 FAFSA AWARD YEAR AND DCC 7005-SPS PHASE 1 OPERATIONAL SUPPORT. THIS MODIFICATION ALSO APPROVES THE NO COST CHANGE REQUESTS DCC 7106-SABER - UPDATE PAS ADDRESS MATCHING LOGIC AND PPO 7218-NEXTGEN PPO: AIMS TO SYNC FSA PARTNER CONNECT DISABLEMENT AND DEACTIVATION. |
| Jul 31, 2024 | P00131 | $3.2M | THE PURPOSE OF MODIFICATION 131 IS TO 1) APPROVE THE PROCUREMENT OF DOCUSIGN ENVELOPES 2) APPROVE CHANGE REQUEST (CR) 7061, 7053, 7004, 7052, 7067, 7054 AND 3) APPROVE PROPOSAL GFY24-38. |
| Jul 26, 2024 | P00130 | $1.5M | THE PURPOSE OF THIS IS TO 1) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS FOR DELIVERABLES 45.07.11 AND 56.03.02, 2) APPROVAL OF PROPOSAL DIGITAL AND CUSTOMER CARE SOLUTION (DCC) GFY24-31 PARTNER PARTICIPATION AND OVERSIGHT (PPO) R2.2 CONTINUOUS IMPROVEMENTS (CI), 3) APPROVAL OF PROPOSAL DCC GFY24-36 CHANGE REQUEST (CR) 7075 SABER - DIGITIZE THE NO-SSN ATTESTATION AND VALIDATION OF IDENTITY FORM, 4) APPROVAL OF PROPOSAL DCC GFY24-29 CR 7041 UNIFIED SERVICING AND DATA SOLUTION (USDS) - DCC - SINGLE SIGN ON - SERVICER TO STUDENTAID.GOV SELF-SERVICE FLOW REDIRECTS, 5) APPROVAL OF PROPOSAL DCC GFY24-35 USDS COMMUNICATIONS SUPPORT, 6) APPROVAL OF NO COST CRS PPO 7073 - FVT-GAINFUL EMPLOYMENT (GE) PHASE 1 COMPLIANCE OPERATIONS, AND DCC 7105 - STUDENT DEBT RELIEF (SDR) - DCC CUSTOMER CARE PLATFORM (CCP) SUPPORT OF STUDENT DEBT RELIEF. |
| Jul 23, 2024 | P00129 | $0 | THE PURPOSE OF MODIFICATION 129 IS TO EXECUTE THE UNDEFINITIZED CONTRACT ACTIONS FOR THE MARKETING AND COMMUNICATIONS SUPPORT OF FAFSA PAID MEDIA SUPPORT, FAFSA COMMUNICATIONS SUPPORT, USDS COMMUNICATIONS SUPPORT. THIS MODIFICATION ALSO APPROVES THE NO COST CR 7074 SABER - PAS - ARCHIVE UNUSED LIMITED ACCOUNTS. |
| Jul 17, 2024 | P00128 | $0 | THIS MODIFICATION IS FOR THE UNDEFINITIZED CONTRACT ACTIONS FOR 1) CHANGE REQUESTS (CR) 7053 NEXTGEN PARTNER CONNECT/PARTNER PARTICIPATION & OVERSIGHT (PPO)- FSA PARTNER CONNECT INQUIRY ESCALATIONS VIA SALESFORCE, 2) CR 7061 NEXTGEN PPO - UPDATING PARTNER CONNECT CONTACT CUSTOMER SUPPORT FORM AND 3) PARTNER CONNECT IMPROVEMENT TEAM. |
| Jul 11, 2024 | P00125 | $423.2K | THE PURPOSE OF THIS MODIFICATION IS TO APPROVE THE REQUEST FOR EQUITABLE ADJUSTMENT FOR PROPOSAL GFY24-13 CHANGE REQUEST 6317 EVENT LOG MANAGEMENT - OMB MEMO M-21-31. |
| Jul 11, 2024 | P00126 | $22.4M | THE PURPOSE OF THIS MODIFICATION IS TO PROVIDE INCREMENTAL FUNDING FOR DCC AND PPO O&M. THIS MODIFICATION ALSO PROVIDES FUNDING FOR AGILE DEVELOPMENT ENHANCEMENTS NEEDED TO STABILIZE THE PARTNER CONNECT SYSTEM. |
| Jul 11, 2024 | P00127 | $0 | THE PURPOSE OF MODIFICATION 127 IS TO REVISE THE UNDEFINITIZED CONTRACT ACTION FROM MODIFICATION 121, EXECUTED ON JUNE 26, 2024. THE DEFINITIZATION DATE IS CHANGED FROM JULY 12, 2024 TO AUGUST 2, 2024. |
| Jul 3, 2024 | P00123 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO APPROVE THE NO COST CHANGE REQUESTS (CR) DIGITAL AND CUSTOMER CARE SOLUTION (DCC) - 7074 - DCC CUSTOMER CARE PLATFORM (CCP) CLOUD MIGRATION PHASE 1, DCC - 7066 - DIRECT LOAN INTEREST RATES EFFECTIVE JULY 1, 2024, DCC - 7086 - SABER UPDATES TO 2025-26 STUDENT AID INDEX TABLES, DCC - 7077 - DCC - SABER - PERSON AUTHENTICATION SERVICE (PAS) TO REMOVE UNNECESSARY TRANSUNION KNOWLEDGE BASED VERIFICATION REQUESTS, DCC - 6676 - UNIFIED SERVICING AND DATA SOLUTION (USDS) - CONSOLIDATION ORIGINATOR UPDATES, DCC - 7083 - SPECIALTY PROCESSING SUBSYSTEM (SPS) - DATA CLEANUP TO SUPPORT SPS PHASE 1 SERVICE READINESS, DCC - 6948 - NEXT GEN (NG) DCC CUSTOMER CARE PLATFORM UPGRADE - MIGRATION TO THE CLOUD, AND PPO - 6948 - NG DCC CUSTOMER CARE PLATFORM UPGRADE - MIGRATION TO THE CLOUD. |
| Jul 3, 2024 | P00124 | $1.6M | THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS FOR SINGLE SIGN ON (SOO) DELIVERABLES 45.08.03, 45.08.04, 45.08.05, 45.08.06, 45.12.03, 45.12.04, 45.12.05, 45.12.06, SPECIALTY PROCESSING SUBSYSTEM (SPS) DELIVERABLES 45.07.17, 45.07.18, AND 24-25 FAFSA SCOPE, 2) APPROVE DIGITAL & CUSTOMER CARE (DCC) GFY22-62 BUSINESS PROCESS OPERATIONS (BPO) USER ACCESS TIERS 14 THROUGH 16, 3) APPROVE DCC GFY24-32 ADDITIONAL ADOBE CAMPAIGN ACTIVE PROFILES, 4) APPROVE PROPOSAL DCC GFY24-31 PARTNER PARTICIPATION AND OVERSIGHT (PPO) CONTINUOUS IMPROVEMENTS (CI) - R2.2 PRISON EDUCATION IMPROVEMENT (PPO-32376), 5) APPROVE PROPOSAL DCC GFY24-26 REV01 CHANGE REQUEST (CR) 6621 SABER - FAFSA STUDENT AID SUMMARY AND STUDENTAID.GOV SUMMARY ALIGNMENT PHASE 2, 6) APPROVE PROPOSAL PPO GFY24-33 CHANGE REQUEST (CR) 6621 STUDENT AID AND BORROWER ELIGIBILITY REFORM (SABER) - FAFSA STUDENT AID SUMMARY AND STUDENTAID.GOV SUMMARY ALIGNMENT PHASE 2 |
| Jun 28, 2024 | P00122 | $0 | THE PURPOSE OF MODIFICATION P00122 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) TO PARTIALLY FUND CHANGE REQUEST (CR) 7005 AND EXTEND SPECIALTY PROCESSING SYSTEM (SPS) OPERATIONS AND MAINTENANCE (O&M) THROUGH 7/31/2024. |
| Jun 27, 2024 | P00121 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO EXECUTE THE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST 6908 SABER - ENABLE 2025-26 FAFSA AWARD YEAR |
| Jun 25, 2024 | P00120 | $0 | THE PURPOSE OF MODIFICATION 120 IS TO REVISE THE UNDEFINITIZED CONTRACT ACTION FROM MODIFICATION 119, EXECUTED ON JUNE 17, 2024. THE PROPOSAL DUE DATE AND START OF NEGOTIATIONS IS ADJUSTED FROM 06/25/2024 TO 06/28/2024 AND THE DEFINITIZATION DATES CHANGED FROM 7/03/2024 TO 07/12/2024. |
| Jun 17, 2024 | P00119 | $0 | THIS MODIFICATION IS TO EXECUTE THE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST (CR) 7075 SABER - DIGITIZE THE NO-SSN ATTESTATION AND VALIDATION OF IDENTITY FORM. |
| Jun 14, 2024 | P00118 | $2.8M | THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE THE REVISED PERFORMANCE WORK STATEMENT FOR PROPOSAL DCC GFY23-19 REV01, 2) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS FOR DELIVERABLES 45.07.07, 45.07.11, AND 45.07.14, 3) APPROVE FEATURE RELEASE SCHEDULE FOR CHANGE REQUEST (CR) 6802, 4) APPROVE CR 7025 PROPOSAL DCC GFY24-30, 5) APPROVE PROPOSAL DCC GFY24-21 REV03, AND 6) APPROVE NO-COST CRS PPO 7034, DCC 7034, FSA CLOUD 7034, DCC 7045, FSA CLOUD 7004 AND DCC 6818. |
| Jun 5, 2024 | P00117 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO 1) INCORPORATE CONTRACT CLAUSE EDAR 3452.239-71, 2) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS, 3) MOVE UNUSED FUNDING FROM CONTRACT YEAR 4 (CY4) TO CY6 IN CLIN 017B PARTNER PARTICIPATION AND OVERSIGHT (PPO) OPERATIONS AND MAINTENANCE (O&M) & INFRASTRUCTURE, 4) APPROVE PROPOSAL GFY24-25 PPO CONTINUOUS IMPROVEMENTS (CI) SERVICE PACK (SP) 2.1.10 CRITICAL IMPROVEMENTS, 5) APPROVE PROPOSAL GFY24-27 PPO CI SP2.1.15 CRITICAL IMPROVEMENTS, 6) APPROVE NO-COST CHANGE REQUESTS (CR) DIGITAL CUSTOMER CARE (DCC) 6982, 6983, 6919, 7001, 7021, 7023, 7028, AND 7045 |
| May 15, 2024 | P00116 | $23.6M | THE PURPOSE OF THIS MODIFICATION IS TO 1) OBLIGATE FUNDING TO INCREMENTALLY FUND OPERATIONS AND MAINTENANCE OF OPTION YEAR 1, 2) DE-OBLIGATE FUNDING AS A RESULT OF REFUND CHECKS APPLIED TO THE CONTRACT, 3) UPDATE CONTRACT CLAUSE D2.1. EDAR 3452.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (MARCH 2011). |
| May 3, 2024 | P00115 | $464.5K | THE PURPOSE OF THIS MODIFICATION IS TO 1) INCORPORATE MINIMAL VIABLE PRODUCT PLAYBOOK, 2) APPROVE OF FEATURE RELEASE SCHEDULE ADJUSTMENTS, 3) APPROVE PROPOSAL/CHANGE REQUEST DCC GFY24-24 CR 6768 MOHELA PUBLIC SERVICE LOAN FORGIVENESS (PSLF) AND TEACHER EDUCATION ASSISTANCE FOR COLLEGE AND HIGHER EDUCATION (TEACH) HISTORICAL IMAGES TRANSITION, AND 3) APPROVE NO-COST CRS DCC 6973 AND DCC 7024. |
| Apr 18, 2024 | P00114 | $864.8K | THE PURPOSE OF MODIFICATION 114 IS TO 1) APPROVE PROPOSAL/CHANGE REQUEST (CR) DIGITAL & CUSTOMER CARE (DCC) GFY24-23 6844 UNIFIED SERVICING AND DATA SOLUTION (USDS) - ENTERPRISE DATA WAREHOUSE & ANALYTICS (EDWA) AND DCC SUPPORT FOR USDS THIRD PARTY DEBT RELIEF (TPDR) SCOPE, 2) APPROVE PROPOSAL/CHANGE REQUEST DCC GFY24-22 6908 STUDENT AID AND BORROWER ELIGIBILITY REFORM (SABER) - ENABLE 2025-26 FAFSA AWARD YEAR, 3) APPROVE NO-COST CR DCC 7014 - SABER - REPROCESSING FUNCTIONALITY TO ADDRESS CORRECT INTERNAL REVENUE SERVICE (IRS) DATA DISCREPANCIES. |
| Apr 11, 2024 | P00113 | $487.3K | THE PURPOSE OF MODIFICATION 113 IS TO 1) APPROVE OF FEATURE RELEASE SCHEDULING ADJUSTMENTS, 2) APPROVE PROPOSAL/CHANGE REQUEST DCC GFY24-19 CR 6840 USDS - SINGLE SIGN ON IMPLEMENTATION, AND 3) APPROVE NO-COST CRS DCC 6981, AND 6985. |
| Apr 5, 2024 | P00112 | $73.5K | THE PURPOSE OF MODIFICATION 112 IS TO 1) APPROVE OF FEATURE RELEASE SCHEDULING ADJUSTMENTS, 2) APPROVE PROPOSAL/CHANGE REQUEST DCC GFY24-20 CR 6931 USDS 508 COMPLIANT BORROWER FORMS, AND 3) APPROVE NO-COST CRS DCC 6963, DCC 6946, DCC 6949, DCC 6942, DCC 6968, DCC 6916 |
| Mar 26, 2024 | P00111 | $1.8M | THE PURPOSE OF THIS MODIFICATION IS TO 1) UPDATE KEY PERSONNEL, 2) APPROVE OF FEATURE RELEASE SCHEDULE ADJUSTMENTS, 3) APPROVE PROPOSAL GFY24-17 PPO CI SP2.0.5 CRITICAL IMPROVEMENTS, 4) APPROVE CHANGES TO MEDALLIA, 5) APPROVE PROPOSAL DCC GFY24-15 DESIGN SERVICES, 6) APPROVE DCC GFY22-62 BPO USER ACCESS TIERS 5 THROUGH 13, 7) APPROVE CR PPO 6901, 8) APPROVE CR DCC 6928, AND 9) APPROVE NO COST CRS DCC 6891, DCC 6748, DCC 6894, AND PPO 6749. |
| Mar 12, 2024 | P00110 | $1.6M | THE PURPOSE OF THIS MODIFICATION 110 IS TO APPROVE CHANGE REQUEST CR 6857 WHICH INCLUDES BASE YEAR 5 AND OPTION YEARS 1, 2, AND 3 O&M |
| Mar 1, 2024 | P00108 | $3.9M | THE PURPOSE OF MODIFICATION 108 IS TO 1) APPROVE RELEASE SCHEDULE ADJUSTMENTS 2) MODIFY THE PERFORMANCE WORK STATEMENT FOR AIDAN APPROVE CRITICAL IMPROVEMENT 57.08 3) APPROVE CHANGE REQUESTS 6242, 6841, 6853, 6810, & 6819. |
| Feb 28, 2024 | P00109 | $0 | THE PURPOSE OF MODIFICATION 109 IS TO RECONCILE VARIOUS ACCOUNTING ISSUES AMONGST BASE PERIOD FUNDING CONTRACT LINE ITEMS. |
| Feb 20, 2024 | P00107 | $0 | THE PURPOSE OF MODIFICATION 107 IS TO 1) UPDATE THE WAGE DETERMINATIONS 2) UPDATE AND CAPTURE AN ACCURATE PORTFOLIO OF SOFTWARE ON THE CONTRACT 3) ADD SOFTWARE LICENSE AGREEMENTS 4) UPDATE EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) CLAUSE. |
| Feb 2, 2024 | P00106 | $24.1M | PURPOSE OF MODIFICATION 106 IS TO 1) EXERCISE OPTION YEAR 1 OF 91003119F0003 WITH A PERIOD OF PERFORMANCE OF 2/20/2024 - 2/19/2025, AND 2) OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE FOR OPTION YEAR 1, QUARTER 1 (2/20/2024 - 5/19/2024). |
| Jan 19, 2024 | P00105 | $285.8K | THE PURPOSE OF MODIFICATION 105 IS TO 1) HAVE A PARTNER PARTICIPATION AND OVERSIGHT (PPO) MINIMAL VIABLE PRODUCT (MVP) R2.0 PLACEHOLDER, 2) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS, 3) DE-OBLIGATE FUNDING FROM STUDENT DEBT RELIEF COMMUNICATIONS, 4) APPROVE PROCUREMENT FOR DOCUSIGN ENVELOPES, 5) APPROVE CHANGE REQUEST 6815 |
| Nov 29, 2023 | P00104 | $470.6K | THE PURPOSE OF MODIFICATION 104 IS TO 1) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS 2) REALLOCATE DESIGN HOURS FROM CHANGE REQUEST (CR) 6525 AND 6591 TO A DESIGN DRAWDOWN BUCKET 3) APPROVE PROPOSAL PPO GFY24-04 4) APPROVE CR 6802 5) APPROVE DCC AND PPO CRS 6675 6) APPROVE CRS 6854, 6865, 6804, 6817 AND 7) CHANGE THE PRIMARY ADMIN COR. |
| Nov 8, 2023 | P00103 | $0 | THE PURPOSE OF MODIFICATION 103 IS TO 1) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS 2) APPROVE THE NO COST CHANGE REQUESTS(CR) PPO 6790 AND DCC 6790 |
| Oct 27, 2023 | P00102 | $0 | THE PURPOSE OF MODIFICATION 102 IS TO APPROVE- 1. PPO (PARTNER PARTICIPATION AND OVERSIGHT) RELEASE 2 ADDITIONAL USER ACCEPTANCE TESTING (UAT) TASKS, 2. PPO R2.0 MVP (MINIMAL VIABLE PRODUCT) UAT PLAYBOOK AND RE-BASELINED 2.0 SCHEDULE, 3. ADMINISTRATIVE CHANGE TO RENAME THE DELIVERABLE NUMBERS FOR PPO BUILD DELIVERABLES, 4. PPO R3.0 DELIVERABLE PACKAGE BREAKOUT FOR NEW FAFSA PROCESSING SYSTEM (FPS). |
| Sep 29, 2023 | P00101 | $997.5K | THE PURPOSE OF THIS MODIFICATION IS TO 1) AWARD AND OBLIGATE FUNDS FOR THE PROCUREMENT OF DOCUSIGN ENVELOPES. |
| Sep 28, 2023 | P00100 | $1.5M | THE PURPOSE OF MODIFICATION 100 IS TO 1) INCORPORATE EDAR 3452.204-72 2) APPROVE CRS 6762, 6761 DCC, 6761 PPO, 6803, 6690, 6303 3) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS. |
| Sep 27, 2023 | P00099 | $9.2M | THE PURPOSE OF MODIFICATION 99 IS TO FUND OPERATIONS AND MAINTENANCE FOR DIGITAL AND CUSTOMER CARE (DCC). |
| Sep 25, 2023 | P00098 | $689.8K | THE PURPOSE OF MODIFICATION 98 IS TO 1) CORRECT MOD P00096 CR DCC 6666 2) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS AND 3) APPROVE CRS 6692, 6775, 6758 |
| Sep 15, 2023 | P00097 | $7.0M | THE PURPOSE OF MODIFICATION 97 IS TO 1) INCREMENTALLY FUND PREVIOUSLY AWARDED DCC AND PPO O&M FOR CY5 AND 2) REDUCE THE VALUE OF PPO O&M. |
| Sep 11, 2023 | P00096 | $125.8K | THE PURPOSE OF MODIFICATION 96 IS TO 1) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS FOR PPO R2.0 2) CONSOLIDATE DELIVERABLES 3) APPROVE PPO 2.0.01 - ELEVEN ENHANCEMENTS 4) APPROVE CRS 6643, 6666 |
| Sep 5, 2023 | P00095 | $229.5K | THE PURPOSE OF MODIFICATION 95 IS TO 1) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS FOR CR 6620 AND CR 6244 2) DE-OBLIGATE REMAINING DEBT RELIEF DELIVERABLES 3) MOVE FUNDS FROM CLIN 009B TO CLIN 028B 4) APPROVE CR 6488, 6657, 6742, 6755, 6780, 6718 |
| Aug 18, 2023 | P00094 | $726.5K | THE PURPOSE OF MODIFICATION 94 IS TO 1. APPROVE OF FEATURE RELEASE SCHEDULING ADJUSTMENTS FOR CR 6620, 6543, AND 6636 2. APPROVE CHANGE REQUESTS 6632, 6694, 6623, AND 6666 3. APPROVE NO COST CHANGE REQUESTS 6701, 6483, 6552, 6670, 6727, 6738, 6670, 6719, 6648, AND 6756. |
| Aug 8, 2023 | P00093 | $9.8M | THE PURPOSE OF MODIFICATION 93 IS TO INCREMENTALLY FUND PREVIOUSLY AWARDED CONTRACT YEAR 5 DCC & PPO OPERATIONS AND MAINTENANCE (O&M). |
| Jul 21, 2023 | P00092 | $94.6K | THE PURPOSE OF MODIFICATION 92 IS TO 1) PPO RELEASE 2.0 USER ACCEPTANCE TESTING (UAT), MINIMAL VIABLE PRODUCT (MVP) PLAYBOOK, 2) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS, 3) UPDATE DEBT RELIEF O&M SUPPORT, 4) APPROVE CHANGE REQUEST 6689, 6669, AND 4) REVISE MODIFICATION 90'S ATTACHMENT S. |
| Jul 10, 2023 | P00091 | $0 | THE PURPOSE OF THIS MODIFICATION IS TO ADJUST THE DELIVERABLE DATES FOR PARTNER PARTICIPATION AND OVERSIGHT (PPO) RELEASE 2 AND INCREASE THE LEVEL OF O&M SUPPORT FOR PPO RELEASE 1. |
| Jul 6, 2023 | P00090 | $1.7M | THE PURPOSE OF MODIFICATION 90 IS TO 1) ADD FAR 52.204-27, 2) REVISE FEATURE RELEASE SCHEDULE, 3) APPROVE PROPOSAL GFY23-32 AND CHANGE REQUESTS 6570, 6622, 6489, 6514, 6662, 6617, 6570 (PPO), 6678, 6679, 6579 (PPO), AND 6708. |
| Jun 20, 2023 | P00089 | $9.8M | THE PURPOSE OF MODIFICATION 89 IS TO 1) OBLIGATE FUNDING FOR DCC CY5 O&M, 2) APPROVE CHANGE REQUESTS 6584, 6620, AND 6636. |
| Jun 15, 2023 | P00088 | $14.6M | THE PURPOSE MODIFICATION 88 IS TO REMOVE SERVICING ON-HOLD DELIVERABLES AND APPROVE PROPOSAL GFY23-26. |
| Jun 1, 2023 | P00087 | $4.7M | THE PURPOSE OF MODIFICATION 87 IS TO APPROVE OF 1) FEATURE RELEASE SCHEDULING ADJUSTMENTS, 2) PROPOSALS GFY23-29, 23-09, AND 3) CHANGE REQUESTS 6591, 6542, 6650, 6645, 6610, 6601, 6626, 6489, 6643, AND 6636. |
| May 17, 2023 | P00086 | $3.5M | THE PURPOSE OF MODIFICATION 86 IS TO 1) OBLIGATE INCREMENTAL FUNDING FOR O&M CY5, Q2, 2) UPDATE THE PWS RECONCILE CARES ACT, 3) FUNDING APPROVE CHANGE REQUESTS 6242, 6252, 6565, 6455, AND 4) APPROVE PROPOSALS GFY23-19, GFY23-01. |
| Apr 25, 2023 | P00085 | $0 | THE PURPOSE OF MODIFICATION 85 IS TO REDUCE THE SCOPE OF CONTRACT YEAR 5 OPERATIONS AND MAINTENANCE COSTS. |
| Apr 21, 2023 | P00084 | $9.4M | THE PURPOSE OF MODIFICATION 84 IS TO APPROVE OF CHANGE REQUESTS 6563, 6574, UPDATE CLIN STRUCTURE, AND TO ADD INCREMENTAL FUNDING. |
| Apr 5, 2023 | P00083 | $2.9M | THE PURPOSE OF MODIFICATION 83 IS TO APPROVE OF CHANGE REQUESTS 6540, 6543, 6544, 6550, AND 6606. |
| Mar 30, 2023 | P00082 | $1.7M | THE PURPOSE OF MODIFICATION 82 IS APPROVE AND FUND CHANGE REQUESTS 6525, 6533, 6557 APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS AND UPDATE KEY PERSONNEL. |
| Mar 23, 2023 | P00081 | $7.1M | MODIFICATION 81 UPDATES THE PERFORMANCE WORK STATEMENT, OBLIGATES FUNDING FOR CONTRACT YEAR 5, QUARTER 2 DCC OPERATIONS AND MAINTENANCE, APPROVE CHANGE REQUEST 6244 AND 6562. |
| Mar 13, 2023 | P00080 | $-10.6M | THIS MODIFICATION 1) DEOBLIGATES THE CONTRACT YEAR 4 CANCELLATION CEILING, 2) UPDATES KEY PERSONNEL, 3) ADJUSTS DELIVERABLE AND PAYMENT SCHEDULES, 4) APPROVES CHANGE REQUESTS 5596, 6373, 5912, 6367, AND 6528. |
| Feb 15, 2023 | P00079 | $21.8M | THE PURPOSE OF THIS MODIFICATION IS TO ADD INCREMENTAL FUNDING. THIS MODIFICATION ALSO INCORPORATES EDAR 3452.232-72 LIMITATION OF GOVERNMENT'S OBLIGATION CLAUSE. |
| Feb 8, 2023 | P00078 | $1.1M | THE PURPOSE OF MODIFICATION 78 IS TO MOVE CONTRACT LINE ITEMS FOR CR 6456 APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS APPROVE CHANGE REQUESTS 6399, 6512, AND NO COST CHANGE REQUESTS. |
| Jan 31, 2023 | P00077 | $1.6M | MOD 77 UPDATES SERVICE CONTRACT ACT (SCA) WAGE DETERMINATIONS KEY PERSONNEL FIXES A FUNDING ERROR IN MOD 75 UPDATES FEATURE RELEASE SCHEDULE FOR SUMMER AND FALL '23 RELEASE AND APPROVES CHANGE REQUESTS 6457, 6444, 6456, DESCOPE GFY22-33 REV01, 5912 REV02, 6362, AND 6481, AND THE REMOVAL OF DEBT MANAGEMENT AND COLLECTIONS SYSTEM (DMCS), AND REMOVAL OF BUSINESS PROCESSING OPERATIONS (BPO) USER ACCESS - TIERS 5 THROUGH 20. |
| Jan 10, 2023 | P00076 | $0 | THE PURPOSE OF MODIFICATION 76 IS TO UPDATE SECTION D2.14. EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) INCORPORATE FEATURE RELEASE SCHEDULING ADJUSTMENTS EDMAPS DATA LAKE PHASE 2, CRS 6215 - PROOF OF CONCEPT FOR DCC VIRTUAL INFRASTRUCTURE SOLUTION, 6203 - FSA CLOUD DIRECTIVE BASED ON EXECUTIVE ORDER (EO) 14028 PERFORMANCE REPORT, CR 6344 - USDS DEVELOPMENT - REQUIREMENTS AND DESIGN, AND 6244 - DIGITAL PLATFORM REPORTING SUPPORT UPDATE MILESTONE DELIVERABLE AND PAYMENT SCHEDULE DUE TO THE DELAY OF GFY22-63 REV02 CR 6389 - LD - LOAN FORGIVENESS INCOME VERIFICATION FORM AND GFY22-64 REV04 CR 6396 - LOAN FORGIVENESS ATTESTATION FORM UPDATES AND PARENT ATTESTATION FORM (PHASE 2) APPROVE DCC GFY22-48 REV01 PPO R3.0 SCHEDULE RE-BASELINE AND MEMORIALIZE NO-COST CHANGE REQUESTS. |
| Dec 5, 2022 | P00075 | $464.1K | THE PURPOSE OF THIS MODIFICATION IS TO UPDATE KEY PERSONNEL, IMPLEMENT CONTINUOUS IMPROVEMENT (CI) FOR DEBT RELIEF INCREASE CAPACITY TESTING, INCORPORATE SCHEDULE ADJUSTMENTS, AND APPROVE CHANGE REQUEST 6187. |
| Dec 2, 2022 | P00074 | $155.7K | THE PURPOSE OF THIS MODIFICATION IS TO UPDATE THE PERFORMANCE WORK STATEMENT TO ADD CONTENT LOADING PROCESS UPDATES AND DEFECT SLA ASSUMPTION, INCORPORATE SEM RUSH SOFTWARE LICENSE RENEWAL, CORRECT MINOR ERRORS WITH MILESTONE DELIVERABLES, REDUCE THE SCOPE OF CLIN 0001 (CUSTOMER JOURNEYS), IMPLEMENT CONTINUOUS IMPROVEMENT FOR DEBT RELIEF BETA APPLICATION, REVISE PPO O&M FUNDING, AND APPROVE PROPOSAL GFY22-62. |
| Sep 30, 2022 | P00072 | $2.4M | THE PURPOSE OF MODIFICATION 72 IS TO CORRECT FUNDING ERROR FOR CR 6100, APPROVE SCHEDULING ADJUSTMENTS FOR DCC MILESTONE DELIVERABLES, AND OBLIGATE INCREMENTAL FUNDING FOR CONTRACT YEAR 4 PARTNER PARTICIPATION AND OVERSIGHT O&M. |
| Sep 30, 2022 | P00073 | $5.2M | THE PURPOSE OF MODIFICATION 73 IS TO MEMORIALIZE CHANGE REQUEST 6396 FOR DEBT RELIEF ENHANCEMENTS AND GOOGLE ANALYTICS UPGRADES. |
| Sep 29, 2022 | P00071 | $18.0M | THE PURPOSE OF MODIFICATION 71 IS TO OBLIGATE INCREMENTAL FUNDING FOR CY4 DCC O&M AND TO APPROVE OF PROPOSAL GFY22-28 REV01 CR 6100 FOR OPTIONAL INTEGRATE STATUS CENTER WITH NATIONAL STUDENT LOAN DATA SYSTEM (NSLDS). |
| Sep 28, 2022 | P00070 | $4.6M | CHANGE REQUESTS (CR) 6297-PAS IDAR AUTOMATION AND FRAUD DETECTION, 6389 - LOAN FORGIVENESS INCOME VERIFICATION FORM 5912 - FUTURE ACT - FEDERAL TAX INFORMATION MODULE - PHASE 1, AND OTHER SUPPORTING CONTRACT ACTIONS TOO LARGE TO FIT IN THIS DESCRIPTION BOX. |
| Sep 26, 2022 | P00069 | $97.9K | THE PURPOSE OF MODIFICATION 69 IS TO ADD CHANGE REQUESTS (CR) 6244 AND 6342 MEMORIALIZE NO COST CRS 6329 AND 6401 ADJUST FEATURE RELEASE SCHEDULES DUE TO THE STUDENT DEBT RELIEF PLAN AND REPLACE FY21 FUNDING WITH FY22 FOR PPO RELEASE 3.0. |
| Sep 22, 2022 | P00068 | $7.2M | THE PURPOSE OF MODIFICATION 68 IS TO ADD CHANGE REQUESTS (CR) 6145 - PPO - ENFORCE PIV/PIV I AUTHENTICATION, 6252 - ALLOW CREATION OF FSA ID BY APPLICANTS WITHOUT SSNS 6332 - 2024-25 FAFSA INTEGRATION 6380 - AKAMAI STUDENTAID VISITOR PRIORITIZATION 6386 - ENABLING SINGLE SIGN-ON USING FSA ENTERPRISE IAM 6413 - DCC DIGITAL PLATFORM MINOR ENHANCEMENT/IMPROVEMENT TICKETS FOR 6.1 RELEASE AND 5965 - SABER FAFSA SIMPLIFICATION - IDENTIFY INCARCERATED FAFSA APPLICANT IN ADDITION TO PROPOSALS GFY22-54 REV01 PPO R2.0 SCHEDULE RE-BASELINE AND GFY22-55 SUPPLEMENTARY STANDARD CAMPAIGN SUPPORT REQUIREMENT FOR ADDITIONAL HOURS. THE MODIFICATION ALSO UPDATES ATTACHMENTS TO ALIGN CR 6310 - MOVING THE MULTIPLE SERVICER SURVEY TO MEDALLIA WITH THE WINTER '22 RELEASE FROM THE SPRING '23 RELEASE. |
| Sep 16, 2022 | P00067 | $8.0M | THE PURPOSE OF THIS MODIFICATION IS TO ADD CHANGE REQUESTS (CR) 6242 - NEXT GEN PARTNER CONNECT - LEARNING MANAGEMENT SYSTEM REHOSTING (BUILD ONLY), 6307 - FAFSA CYCLE IMPLEMENTATION FUNDING, 6376 - IVR CAPACITY, 6378 - FORM TEMPLATE DEVELOPMENT, AND MEMORIALIZE NO COST CR 6133 - NEXT GEN PPO - RELEASE 3.0 TRANSITION & INTERSYSTEM TESTING FOR PARTNER CONNECT ROLE MANAGEMENT . |
| Sep 9, 2022 | P00066 | $620.1K | THE PURPOSE OF MODIFICATION 66 IS TO MEMORIALIZE CHANGE REQUESTS (CR) 6310, 6344, AND PROPOSAL GFY22-44. THE MODIFICATION ALSO DESCOPES GFY22-28 AND UPDATES FEATURE RELEASE SCHEDULES. |
| Aug 31, 2022 | P00065 | $2.4M | THE PURPOSE OF MODIFICATION 65 IS TO APPROVE PROPOSAL GFY22-16 AND CHANGE REQUESTS 6096, 6166, 6217, 6221, AND 6370 TO ENHANCE THE DIGITAL CUSTOMER CARE PLATFORM AND SERVICES. |
| Aug 17, 2022 | P00064 | $20.4M | THE PURPOSE OF MODIFICATION 64 IS TO INCREMENTALLY FUND CY4 O&M FOR DCC AND PPO, APPROVE CHANGE REQUEST 6276, AND MEMORIALIZE VARIOUS NO-COST CRS. |
| Aug 12, 2022 | P00063 | $0 | THE PURPOSE OF MODIFICATION 63 IS TO ADJUST PARTNER PARTICIPATION AND OVERSIGHT (PPO) SYSTEM RELEASES 2.0 AND R3.0 DELIVERABLE DATES, APPROVE CHANGE REQUEST 6210 FOR THE RETIREMENT OF MYSTUDENTAID MOBILE APPLICATION, AND MEMORIALIZE NO-COST CHANGE REQUESTS. |
| Aug 8, 2022 | P00062 | $6.1M | THE PURPOSE OF THIS MODIFICATION 62 IS TO UPDATE MILESTONES AND DELIVERABLES MEMORIALIZE A CONTRACT PRICE ADJUSTMENT IN ACCORDANCE WITH PROPOSAL DCC GFY20-08 REV 02 - CHANGE REQUEST (CR) 5393 MEMORIALIZE A STOP WORK ORDER FOR GFY20-17 REV 01 - CR 5424 MEMORIALIZE APPROVAL OF CHANGE REQUEST GFY22-30 REV01, GFY22-28 REV01 MEMORIALIZE NO-COST CRS REVISE PWS SECTION C.3.1.1 - TABLE 18, SERVICE LEVEL AGREEMENT (SLA) AND UPDATE TASK ORDER SECTION D.3.7 - FSA 37-3. |
| Jun 23, 2022 | P00054 | $22.8M | THIS MODIFICATION OBLIGATES FUNDING FOR THE FIRST QUARTER OF CONTRACT YEAR 4, IMPLEMENTS A SCHEDULE ADJUSTMENT FOR RELEASE 2.0 OF THE PARTNER CONNECT PLATFORM, AND IMPLEMENTS A CHANGE REQUEST FOR PUBLIC STUDENT LOAN FORGIVENESS RECONSIDERATIONS. THE MODIFICATION ALSO IMPLEMENTS NEW SCOPE TO SUPPORT AGILE DEVELOPMENT FOR THE VIRTUAL ASSISTANT FEATURE AND CREATIVE - PAID MEDIA SUPPORT FOR ADDITIONAL CAMPAIGNS. |
| Jun 22, 2022 | P00061 | $588.9K | THE PURPOSE OF MODIFICATION 61 IS TO FUND SABER - PELL LEU RESTORATION FOR DISCHARGE (CR 6134), FDMS REVAMP AND SIMPLIFICATION SOLUTIONING (CR 6184), PROOF OF CONCEPT (CLOUD EXECUTIVE ORDER) DCC (CR 6203), STUDENTAID.GOV CONSUMPTION OF UPDATED PAS APIS FOR THE UPGRADE OF LIMITED PAS ACCOUNTS (CR 6209), PROOF OF CONCEPT FOR DCC VIRTUAL DESKTOP INFRASTRUCTURE SOLUTION (CR 6215), AND MEMORIALIZE PREVIOUSLY APPROVED NO-COST CRS. |
| Jun 13, 2022 | P00060 | $20.9M | THE PURPOSE OF MODIFICATION 60 IS TO FUND QUARTER 2 OF PREVIOUSLY AWARDED CONTRACT YEAR 4 O&M (OPERATIONS AND MAINTENANCE) FOR DIGITAL CUSTOMER CARE (DCC) AND & PARTNER CONNECT/PARTNER PARTICIPATION & OVERSIGHT (PPO), ADD ADDITIONAL FUNDING TO CLIN 0021 - CARES ACT ODCS, PERFORM ADMINISTRATIVE CORRECTION TO ATTACHMENT S, OBLIGATE CHANGE REQUESTS GFY22-13, GFY22-33, & GFY22-29, AND MEMORIALIZE PREVIOUSLY APPROVED NO-COST CRS. |
| May 9, 2022 | P00059 | $-1.2M | THE PURPOSE OF THIS MODIFICATION IS TO ADD LOCAL FSA CLAUSE 307-19- REDACTED PROPOSALS, DE-OBLIGATE REMAINING CANCELLATION CEILING FUNDS, FOR BASE YEAR 3, AND APPROVE OF THE PURCHASE OF ADDITIONAL ADOBE CAMPAIGN PROFILES. |
| Apr 22, 2022 | P00058 | $481.6K | THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE LONG-TERM STORAGE SOLUTION FOR BORROWER DEFENSE (BD) EMAILS SENT VIA MARKETING & CAMPAIGN PLATFORM (MCP), UPDATE PARTNER CONNECT TO MANAGE ROLES AND ACCESS TO THE FTI DATA VIEW APPLICATION AND THE CONSENT CHECK TOOL, FUND THE CONTRACTOR TO WORK WITH FEDERAL STUDENT AID (FSA) TO SOLUTION THE APPROACH, TIMELINE, AND DEPENDENCIES OF THE PHASE 1 UNIFIED SERVICING AND DATA SOLUTION SCOPE OF WORK, AND UPDATE DIGITAL CUSTOMER CARE (DCC) TO SUPPORT THE FOUR (4) REMAINING BUSINESS PROCESS OPERATIONS (BPO) INSTEAD OF THE FIVE (5) AS ORIGINALLY PLANNED. |
| Apr 14, 2022 | P00057 | $584.6K | THE PURPOSE OF THIS MODIFICATION IS TO MAKE SCHEDULE CHANGES TO DELIVERABLES, MAKE CHANGES TO THE PARTNER CONNECT SITE AS PART OF RELEASE 2.0, UPDATE KNOWLEDGE ARTICLES AND USER GUIDES, UPDATE THE NEW HIRE TRAINING DECK, ENABLE THE CONTRACTOR TO WORK WITH AN INDEPENDENT SERVICE AUDITOR TO PERFORM STANDARDS FOR ATTESTATION ENGAGEMENT (SSAE 18) TYPE II AUDITS, MAKE CHANGES TO THE PARTNER CONNECT SITE AS PART OF RELEASE 1.6, AND MEMORIALIZE VARIOUS NO-COST CHANGE REQUESTS |
| Apr 1, 2022 | P00056 | $110.2K | THE PURPOSE OF MODIFICATION 56 IS TO OBLIGATE FUNDING FOR MANAGED SERVICES HOURS OF THE MEDALLIA TEAM TO SUPPORT THE ONGOING OPERATIONS AND MAINTENANCE OF THE MEDALLIA PLATFORM, ADJUST FEATURE RELEASE SCHEDULES, UPDATE KEY PERSONNEL, UPDATE INFORMATION INCLUDED IN THE LABOR CATEGORIES SPREADSHEET, REPLACE THE LMM TAILORING PLAN, AND FORMALIZE VARIOUS NO-COST CHANGE REQUESTS. |
| Mar 21, 2022 | P00055 | $863.3K | THIS MODIFICATION OBLIGATES FUNDING FOR THREE SYSTEM CHANGE REQUESTS. ONE IS TO IMPLEMENT AN ELECTRONIC SIGNATURE SOLUTION FOR BORROWERS TO SIGN DOCUMENTS. THE OTHER IS TO ADD A GENDER RACE ETHNICITY SURVEY TO THE FREE APPLICATION FOR FEDERAL STUDENT AID (FAFSA) AND THE THIRD IS TO DEVELOP A PROOF OF CONCEPT FOR FSA'S BUSINESS PROCESSING OPERATIONS CUSTOMER SERVICE REPRESENTATIVES TO ACCESS MULTIPLE SYSTEMS USING A SINGLE SIGN ON METHOD. |
| Jan 26, 2022 | P00053 | $273.6K | THIS MODIFICATION COMBINES TWO CHANGE REQUESTS FOR NAVIENT'S NAME CHANGE TO AIDVANTAGE AND ENHANCEMENTS THE TO PUBLIC SERVICE LOAN FORGIVENESS HELP TOOL. |
| Jan 6, 2022 | P00052 | $0 | ADMINISTRATIVE MODIFICATION TO UPDATE THE CONTRACTING OFFICER'S REPRESENTATIVE. |
| Dec 27, 2021 | P00051 | $267.4K | THIS MODIFICATION IMPLEMENTS MAINLY TWO CHANGE REQUESTS ONE FOR IMPLEMENTATION OF ALATION SOFTWARE AND ONE FOR NEEDED PPO RELEASE 1.5 ENHANCEMENTS. |
| Dec 14, 2021 | P00050 | $1.0M | THIS MODIFICATION IMPLEMENTS CRS THAT WILL UPDATE THE STUDENTAID.GOV WITH EMPLOYER INFORMATION AS WELL AS ADD ADDITIONAL SUPPORT FOR VA AGILE TEAM. OTHER ADMINISTRATIVE ACTIONS WERE COMPLETED. |
| Nov 24, 2021 | P00049 | $-518.5K | PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT THE FOLLOWING CRS 5715 CORNERSTONE DECOMMISSION CR 5883 WHICH REFINES THE SCOPE OF FAFSA SIMPLICATION AS WELL AS ADMINISTRATIVE ACTIONS TO THE CONTRACT. |
| Sep 29, 2021 | P00048 | $1.8M | OBLIGATE FUNDING TO IMPLEMENT CHANGE REQUEST 5980 TO IMPLEMENT MULTI-FACTOR AUTHENTICATION IN ACCORDANCE WITH EXECUTIVE ORDER 14028 CYBERSECURITY. AS A RESULT OF THIS ACTION USERS WILL BE REQUIRED TO AUTHENTICATE WHEN PERFORMING ACTIONS ON STUDENTAID.GOV |
| Sep 27, 2021 | P00047 | $3.0M | AS A RESULT OF THIS ACTION STUDENTS CAN REVOKE THEIR FEDERAL TAXPAYER INFORMATION (FTI) CONSENT WHEN APPLYING FOR TOTAL AND PERMANENT DISABILITY (TPD) DISCHARGE, INCOME-DRIVEN REPAYMENT (IDR), AND FREE APPLICATION FOR FEDERAL STUDENT AID (FAFSA). |
| Sep 24, 2021 | P00046 | $3.7M | ENHANCE THE PLATFORM AND DELIVERY OF SERVICES THROUGH THE FOLLOWING CHANGE REQUESTS 5651 NEXT GEN FSA DCC PUBLIC SERVICE LOAN FORGIVENESS PSLF CR 5883 FEDERAL APPLICATION FOR FEDERAL STUDENT AID FAFSA SIMPLIFICATION FAFSA 2023-24 CHANGES CR 5992 R2R DCC IDR APPLICATION CHANGES ON STUDENTAID.GOV CR 5896 NEXT GEN FSA - EDMAPS DATA LAKE PHASE 2 BUILDOUT CR 6016 GSMR DECOMMISSION CR 5972 DATA CENTER TABLEAU DATA AUTOMATION |
| Sep 23, 2021 | P00045 | $12.2M | MODIFICATION ADJUSTS RELEASE 2'S SCHEDULE, ADDS RELEASE 3 (ADDS A "SCHOOL HEALTH DASHBOARD", MODERNIZES PARTICIPATION MANAGEMENT, & INTEGRATES FSA'S TRAINING CONFERENCE SITE), FOR DATA TRANSFER OF LENDER & GA SERVICERS AND RELEASE 1.4 ENHANCEMENTS. |
| Sep 15, 2021 | P00044 | $534.2K | MODIFICATION FOR MULTIPLE DCC AND PPO CHANGES SUCH AS ENHANCEMENTS FOR PPO RELEASES 1.3 AND 1.4 ALONG WITH INCLUSION OF BPO USER ACCESS APPROACH DEVELOPMENT SUPPORT FOR DCC. |
| Sep 2, 2021 | P00043 | $2.3M | PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING TO CONTINUE SERVICES FOR CARES ACT, MEDIA CAMPAIGNS, AND CRS 5888 SERVICER PSLF, 5930 PPO RELEASE 1.2, AND FUND THE PURCHASE OF SEO CRAWLER SOFTWARE FOR A YEAR OF SERVICE. |
| Aug 27, 2021 | P00042 | $1.3M | IMPLEMENT CRS 5829 SERVICER PSLF EMPLOYER DATABASE ACCESS AND CR 5675 NEXT GEN NSLDS: CHANGE WEB SERVICES TO COMMUNICATE WITH NEXTGEN NSLDS TO /FROM DCC & COD. IN ADDITION MEMORIALIZE THE AWARD OF CI FOR AGILE TEAM SUPPORT AND GOOGLE SEARCH TOOL AS WELL AS KEY PERSONNEL CHANGES. |
Estimated positioning window
Nov 1, 2026 – Jan 30, 2027
Recompete signal: . Rule-based research score; positioning dates are estimates.
60/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 60/100. Available recorded signals: 55 points.
- Contract end 2027-02-19 (110 days from calculation)
- +35 points
- 1 historical awards in this buyer and category group
- +0 points
- 240 recorded award transactions
- +10 points
- Latest award action: 2026-09-02
- +5 points
- Parent award identifier recorded
- +5 points
- Solicitation identifier recorded
- +0 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-11-01 10:17:53.997580+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Nov 1, 2026.
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.