Federal contract award
9531CB22F0092
COMPLAINT HANDLING & CONTINUOUS IMPROVEMENT SUPPORT SERVIES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Consumer Financial Protection Bureau |
| Office | CONSUMER FINANCE PROTECTION BUREAU |
| NAICS | 541611 — Administrative Management and General Management Consulting Services |
| PSC | H199 — Quality Control Services: Miscellaneous |
| Parent award / vehicle | 47QRAA22D006B |
| Set-aside | SMALL BUSINESS SET ASIDE - TOTAL |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $2.9M |
| Current contract value | $3.6M |
| Potential contract value / ceiling | $7.4M |
| Start date | Sep 27, 2022 |
| Current end date | Sep 28, 2026 |
| Potential end date | Sep 28, 2027 |
| Latest award activity | Sep 25, 2025 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 14 of 14 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Sep 25, 2025 | P00012 | $401.1K | COMPLAINT HANDLING QA |
| Dec 10, 2024 | P00011 | $154.3K | COMPLAINT HANDLING QA |
| Jun 21, 2024 | P00010 | $721.2K | CONPLAINT HANDLING QA |
| Feb 8, 2024 | P00009 | $0 | CONPLAINT HANDLING QA |
| Dec 5, 2023 | P00008 | $150.0K | CONPLAINT HANDLING QA |
| Oct 24, 2023 | P00007 | $0 | CONPLAINT HANDLING QA |
| Aug 3, 2023 | P00006 | $35.0K | CONPLAINT HANDLING QA |
| Apr 10, 2023 | A00001 | $0 | CONPLAINT HANDLING QA |
| Mar 29, 2023 | P00004 | $195.0K | CONPLAINT HANDLING QA |
| Mar 29, 2023 | P00005 | $672.7K | CONPLAINT HANDLING QA |
| Mar 24, 2023 | P00003 | $0 | CONPLAINT HANDLING QA |
| Dec 13, 2022 | P00002 | $0 | ADMINISTRATIVE ACTION TO UPDATE COR AND ACOR INVOICE APPROVERS FOR IPP |
| Nov 29, 2022 | P00001 | $0 | COMPLAINT HANDLING PROGRAM MANAGEMENT AND CONTINUOUS IMPROVEMENT SUPPORT SERVICES |
| Sep 27, 2022 | 0 | $571.0K | COMPLAINT HANDLING & CONTINUOUS IMPROVEMENT SUPPORT SERVIES |
Estimated positioning window
Oct 25, 2026 – Mar 28, 2027
65/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 65/100. Available recorded signals: 60 points.
- Contract end 2027-09-28 (338 days from calculation)
- +35 points
- 1 historical awards in this buyer and category group
- +0 points
- 14 recorded award transactions
- +10 points
- Latest award action: 2025-09-25
- +0 points
- Parent award identifier recorded
- +5 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-10-25 10:18:04.631876+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Oct 25, 2026.
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Verify whether remaining options may extend performance beyond the current end date.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.