Federal contract award

FA821821F0019

T-METRICS AUTOMATED CALL DISTRIBUTION SOFTWARE SUBSCRIPTION FOR MULTIPLE AIR FORCE/AIR NATIONAL GUARD SITES

Award details

Obligations, current value and potential value describe different measures; they are never added together.

Field	Reported value
Agency	Department of Defense
Office	FA8218 AFLCMC ESK HILL
NAICS	511210
PSC	7E20 — Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.
Parent award / vehicle	47QTCA20D006Y
Set-aside	Not reported
Pricing type	FIRM FIXED PRICE
Obligations	$5.0M
Current contract value	$10.2M
Potential contract value / ceiling	$10.2M
Start date	Mar 31, 2021
Current end date	Mar 30, 2026
Potential end date	Mar 30, 2026
Latest award activity	Feb 24, 2025
Source loaded	Aug 15, 2026

Showing the latest 1 of 1 loaded transactions. Negative values are deobligations.

Date	Modification	Obligation change	Description
Feb 24, 2025	P00005	$1.3M	T-METRICS AUTOMATED CALL DISTRIBUTION (ACD) SOFTWARE SUBSCRIPTION FOR MULTIPLE AIR FORCE/AIR NATIONAL GUARD SITES