Federal contract award

HS002125PE015

TO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Defense
OfficeDEFENSE CI AND SECURITY AGENCY
NAICS541330 — Engineering Services
PSCR499 — Other Professional Services
Parent award / vehicleNot reported
Set-asideNO SET ASIDE USED.
Pricing typeFIRM FIXED PRICE
Obligations$4.0M
Current contract value$6.0M
Potential contract value / ceiling$6.0M
Start dateSep 29, 2025
Current end dateSep 28, 2026
Potential end dateMar 28, 2028
Latest award activityMay 28, 2026
Source loadedSep 19, 2026

Funding and modification history

Showing the latest 8 of 8 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
May 28, 2026P00007$1.6MTO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Apr 29, 2026P00006$0TO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Apr 23, 2026P00005$764.9KTO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Mar 11, 2026P00004$0TO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Jan 28, 2026P00003$784.9KCUSTOMER EXPERIENCE (CX) CAPABILITY
Jan 6, 2026P00002$412.4KTO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Nov 10, 2025P00001$149.9KTO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.
Sep 29, 20250$2.2MTO ENHANCE CUSTOMER EXPERIENCE ACROSS CHANNELS BY ESTABLISHING COMPREHENSIVE UNDERSTANDING OF CUSTOMER NEEDS, DEVELOPING DATA-DRIVEN COMMUNICATIONS STRATEGY, IMPROVING CONSISTENCY, TRANSPARENCY, AND ACCESSIBILITY, ULTIMATELY REDUCING CUSTOMER EFFORT.

Estimated positioning window

Mar 28, 2027 – Sep 28, 2027

Recompete signal:
70/100

Why this recompete signal

Contract timing and recorded acquisition signals at the time of calculation.

Stored score: 70/100. Available recorded signals: 65 points.

Contract end 2028-03-28 (513 days from calculation)
+25 points
8 historical awards in this buyer and category group
+15 points
8 recorded award transactions
+10 points
Latest award action: 2026-05-28
+5 points
Parent award identifier recorded
+0 points
Solicitation identifier recorded
+10 points
Linked official forecast
+0 points
Calculated on
2026-11-01 10:17:53.997580+00:00

The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.

Rule-based research score; it does not measure your chance of winning.

This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.

USAspending award record

. Rule-based research score; positioning dates are estimates.

Recompete score calculated Nov 1, 2026.

Buyer contacts from matching notices

Matched on exact award/solicitation identifier and awarding agency. Source dates describe the notice, not current contact verification.

ContactRolePublished contact methodsEvidenceSource date
Reese Van WyenContactkenneth.r.vanwyen.civ@mail.mil
571-471-7257
SourceJun 30, 2025
Candace WineContactcandace.m.wine.civ@mail.mil
571-456-7421
SourceJun 30, 2025
Reese Van WyenContactkenneth.r.vanwyen.civ@mail.mil
571-471-7257
SourceMar 28, 2025
Candace WineContactcandace.m.wine.civ@mail.mil
571-456-7421
SourceMar 28, 2025

Research next steps

  1. Check the linked forecast or SAM for a confirmed solicitation and current timing.
  2. Verify whether remaining options may extend performance beyond the current end date.
  3. Check the stated set-aside against the solicitation and current certifications.
  4. Review the award scope and buyer evidence before making a bid/no-bid decision.