Federal contract award
HT001425P0080
SWITCHBOARD/CALL CENTER SUPPORT SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Defense |
| Office | DEFENSE HEALTH AGENCY |
| NAICS | 561421 — Telephone Answering Services |
| PSC | Q802 — Clerical Medical Support |
| Parent award / vehicle | Not reported |
| Set-aside | SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $2.1M |
| Current contract value | $2.1M |
| Potential contract value / ceiling | $5.4M |
| Start date | Jun 1, 2025 |
| Current end date | Sep 30, 2026 |
| Potential end date | Sep 30, 2029 |
| Latest award activity | May 5, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 5 of 5 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| May 5, 2026 | P00004 | $99.3K | HOSPITAL TELEPHONE SWITCHBOARD OPERATOR SERVICES AND CALL CENTER SUPPORT SERVICES |
| Mar 30, 2026 | P00003 | $0 | HOSPITAL TELEPHONE SWITCHBOARD OPERATOR SERVICES AND CALL CENTER SUPPORT SERVICES |
| Dec 14, 2025 | P00002 | $1.1M | HOSPITAL TELEPHONE SWITCHBOARD OPERATOR SERVICES AND CALL CENTER SUPPORT SERVICES |
| Sep 25, 2025 | P00001 | $0 | HOSPITAL TELEPHONE SWITCHBOARD OPERATOR SERVICES AND CALL CENTER SUPPORT SERVICES |
| May 7, 2025 | 0 | $892.8K | SWITCHBOARD/CALL CENTER SUPPORT SERVICES |
Estimated positioning window
Sep 30, 2028 – Mar 30, 2029
55/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 55/100. Available recorded signals: 50 points.
- Contract end 2029-09-30 (1071 days from calculation)
- +15 points
- 2 historical awards in this buyer and category group
- +10 points
- 5 recorded award transactions
- +10 points
- Latest award action: 2026-05-05
- +5 points
- Parent award identifier recorded
- +0 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-10-25 10:18:04.631876+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Oct 25, 2026.
Buyer contacts from matching notices
Matched on exact award/solicitation identifier and awarding agency. Source dates describe the notice, not current contact verification.
| Contact | Role | Published contact methods | Evidence | Source date |
|---|---|---|---|---|
| Michelle Priester | Contact | michelle.c.priester.civ@health.mil | Source | Apr 23, 2025 |
| Miriam Railey | Contact | miriam.t.railey.civ@health.mil | Source | Apr 23, 2025 |
| Michelle Priester | Contact | michelle.c.priester.civ@health.mil | Source | Apr 23, 2025 |
| Miriam Railey | Contact | miriam.t.railey.civ@health.mil | Source | Apr 23, 2025 |
| Michelle Priester | Contact | michelle.c.priester.civ@health.mil | Source | Mar 8, 2025 |
| Miriam Railey | Contact | miriam.t.railey.civ@health.mil | Source | Mar 8, 2025 |
| Michelle Priester | Contact | michelle.c.priester.civ@health.mil | Source | Mar 6, 2025 |
| Miriam Railey | Contact | miriam.t.railey.civ@health.mil | Source | Mar 6, 2025 |
| Michelle Priester | Contact | michelle.c.priester.civ@health.mil | Source | Feb 28, 2025 |
| Miriam Railey | Contact | miriam.t.railey.civ@health.mil | Source | Feb 28, 2025 |
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Verify whether remaining options may extend performance beyond the current end date.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.