Department of Defense$4.8M obligationsEnds Jun 11, 2027
Federal contract award
HT003824C0002
SERVICE DESK & SYSTEM MONITORING (CUSTOMERX POD 3)
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Defense |
| Office | DEFENSE HEALTH AGENCY |
| NAICS | 541990 — All Other Professional, Scientific, and Technical Services |
| PSC | DA01 — Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications. |
| Parent award / vehicle | Not reported |
| Set-aside | NO SET ASIDE USED. |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $6.9M |
| Current contract value | $6.9M |
| Potential contract value / ceiling | $6.9M |
| Start date | Mar 1, 2024 |
| Current end date | Oct 31, 2026 |
| Potential end date | Oct 31, 2026 |
| Latest award activity | May 15, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 8 of 8 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| May 15, 2026 | P00007 | $745.0K | CUSTOMERX POD 3 - SERVICE DESK AND SYSTEM MONITORING FOR JOMIS MODERN PRODUCTS |
| Jan 27, 2026 | P00006 | $1.5M | CUSTOMERX POD 3 - SERVICE DESK AND SYSTEM MONITORING FOR JOMIS MODERN PRODUCTS |
| Dec 16, 2025 | P00005 | $5.0K | CUSTOMERX POD 3 - SERVICE DESK AND SYSTEM MONITORING FOR JOMIS MODERN PRODUCTS |
| Aug 19, 2025 | P00004 | $-45.0K | CUSTOMERX POD 3 - SERVICE DESK AND SYSTEM MONITORING FOR JOMIS MODERN PRODUCTS |
| Jul 29, 2025 | P00003 | $1.5M | CUSTOMERX POD 3 - SERVICE DESK AND SYSTEM MONITORING FOR JOMIS MODERN PRODUCTS |
| Apr 1, 2025 | P00002 | $0 | CUSTOMERX POD 3 SERVICE DESK AND SYSTEM MONITORING |
| Dec 31, 2024 | P00001 | $1.4M | CUSTOMERX POD 3 SERVICE DESK AND SYSTEM MONITORING |
| Feb 29, 2024 | 0 | $1.8M | SERVICE DESK & SYSTEM MONITORING (CUSTOMERX POD 3) |
Estimated positioning window
Oct 25, 2026 – Jan 23, 2027
Recompete signal: . Rule-based research score; positioning dates are estimates.
75/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 75/100. Available recorded signals: 70 points.
- Contract end 2026-10-31 (6 days from calculation)
- +35 points
- 2 historical awards in this buyer and category group
- +10 points
- 8 recorded award transactions
- +10 points
- Latest award action: 2026-05-15
- +5 points
- Parent award identifier recorded
- +0 points
- Solicitation identifier recorded
- +10 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-10-25 10:18:04.631876+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Oct 25, 2026.
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.