Federal contract award

W519TC23F0132

AWARDING MSP TICKET VOLUME

Research the contractorView USAspending sourceSave to my pursuit research

Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Defense
OfficeW6QK ACC-RI
NAICS541519 — Other Computer Related Services
PSCDD01 — Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
Parent award / vehicleW52P1J22D0040
Set-asideNot reported
Pricing typeFIRM FIXED PRICE
Obligations$91.9M
Current contract value$91.9M
Potential contract value / ceiling$91.9M
Start dateMar 26, 2023
Current end dateMar 31, 2027
Potential end dateMar 31, 2027
Latest award activityMay 19, 2026
Source loadedSep 19, 2026

Funding and modification history

Showing the latest 46 of 46 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
May 19, 2026P00029$0DEFINITIZE CHANGE ORDER AT ZERO
Apr 24, 2026P00028$-522.6KDE-OBLIGATE FUNDING FOR STAND ALONE CONTRACT DIRECT TO ABILITY ONE
Apr 24, 2026P00028$-522.6KDE-OBLIGATE FUNDING FOR STAND ALONE CONTRACT DIRECT TO ABILITY ONE
Apr 1, 2026P00027$11.7MFY26 TICKET FUNDING FOR OPTION YEAR 3
Apr 1, 2026P00027$11.7MFY26 TICKET FUNDING FOR OPTION YEAR 3
Feb 2, 2026P00026$5.0MAWARDING OPTION YEAR THREE FOR THE ARMY ENTERPRISE SERVICE DESK IN SUPPORT OF THE ARMY ENTERPRISE SERVICE PLATFORM.
Feb 2, 2026P00026$5.0MAWARDING OPTION YEAR THREE FOR THE ARMY ENTERPRISE SERVICE DESK IN SUPPORT OF THE ARMY ENTERPRISE SERVICE PLATFORM.
Jan 26, 2026P00025$0AUTHORIZE INVOICING FOR ATO INCURRED COST
Jan 26, 2026P00025$0AUTHORIZE INVOICING FOR ATO INCURRED COST
Jan 12, 2026P00024$0THIS MODIFICATION IS TO AWARD THE ARMY UNIFIED DIRECTORY SERVICES PHASE II TRAINING TO HAVE ALL AESD AGENTS COMPLETE THIS TRAINING.
Jan 12, 2026P00024$0THIS MODIFICATION IS TO AWARD THE ARMY UNIFIED DIRECTORY SERVICES PHASE II TRAINING TO HAVE ALL AESD AGENTS COMPLETE THIS TRAINING.
Sep 23, 2025P00023$0FY25 FUNDING RELOCATION TO REMAIN VIABLE IN OY2
Sep 23, 2025P00023$0FY25 FUNDING RELOCATION TO REMAIN VIABLE IN OY2
Sep 15, 2025P00022$8.3MTICKET VOLUME AND ODC FUNDING
Sep 15, 2025P00022$8.3MTICKET VOLUME AND ODC FUNDING
Aug 6, 2025P00021$1.3MTO DEFINITIZE ATHD UCO
Aug 6, 2025P00021$1.3MTO DEFINITIZE ATHD UCO
Jun 30, 2025P00020$0DEOBLIGATION AND AWARD OF AUDS TRAINING
Jun 30, 2025P00020$0DEOBLIGATION AND AWARD OF AUDS TRAINING
Jun 24, 2025P00019$217.5KTHIS MODIFICATION IS FOR THE ADDITION OF ONE ARMY COMPONENT MANAGER (ACM) TO TASK ORDER 3.
Jun 24, 2025P00019$217.5KTHIS MODIFICATION IS FOR THE ADDITION OF ONE ARMY COMPONENT MANAGER (ACM) TO TASK ORDER 3.
May 14, 2025P00018$0DEFINITIZE ATO UCO CREATED IN MOD P00011
May 14, 2025P00018$0DEFINITIZE ATO UCO CREATED IN MOD P00011
May 5, 2025P00017$1.4MAWARD SIX MONTH PERIOD OF PERFORMANCE FOR DIRECTED SUBCONTRACTING FOR ATHD
May 5, 2025P00017$1.4MAWARD SIX MONTH PERIOD OF PERFORMANCE FOR DIRECTED SUBCONTRACTING FOR ATHD
Feb 11, 2025P00014$16.9MINCREMENTAL FUNDING AND AWARD OPTION YEAR 2
Feb 11, 2025P00014$16.9MINCREMENTAL FUNDING AND AWARD OPTION YEAR 2
Jan 17, 2025P00013$3.0MFUNDING INCREASE FOR TICKET VOLUME, ATHD TICKETS, AND ODC
Jan 17, 2025P00013$3.0MFUNDING INCREASE FOR TICKET VOLUME, ATHD TICKETS, AND ODC
Dec 31, 2024P00012$0ATHD DIRECT SUBCONTRACTING UCO
Dec 31, 2024P00012$0ATHD DIRECT SUBCONTRACTING UCO
Nov 12, 2024P00011$217.5KDESCRIBE ECMA PAYMENT AND OTHER ADMIN CHANGES
Nov 12, 2024P00011$217.5KDESCRIBE ECMA PAYMENT AND OTHER ADMIN CHANGES
Sep 23, 2024P00010$3.9MTICKET VOLUME AND ODC FUNDING ADDED
Jun 13, 2024P00009$4.6MDEFINITIZATION OF OY1 TASK ORDER 3.
Apr 8, 2024P00008$10.0MFUNDING AWARDED TO ADD TICKET VOLUME TO AESMP.
Mar 27, 2024P00007$0MOD TO CHANGE POPS FOR BASE AND OPTION YEAR 1
Mar 22, 2024P00006$3.9MMODIFICATION TO EXERCISE OY1.
Mar 12, 2024P00005$1.0MMODIFICATION TO ADD TICKET VOLUME TO AESD TASK ORDER.
Mar 12, 2024P00015$0BILLING INSTRUCTIONS CREATED FOR ATHD UCO
Feb 16, 2024P00004$4.1MADDING ADDITIONAL FUNDING FOR TICKET VOLUME
Dec 19, 2023P00003$0ADD SALT LAKE WAGE DETERMINATION ALONG WITH UPDATING CLIN 0002AA TO 12 LOT
Jul 28, 2023P00002$4.0MADDITIONAL TICKET VOLUME FUNDING
Mar 28, 2023P00001$0ADD WAGE DETERMINATION ATTACHMENT
Mar 14, 2023P00016$233.2KTO INCREMENTALLY FUND ATHD UCO
Feb 27, 20230$12.2MAWARDING MSP TICKET VOLUME

Estimated positioning window

Oct 25, 2026 – Jan 23, 2027

Recompete signal:
75/100

Why this recompete signal

Contract timing and recorded acquisition signals at the time of calculation.

Stored score: 75/100. Available recorded signals: 70 points.

Contract end 2027-03-31 (157 days from calculation)
+35 points
7 historical awards in this buyer and category group
+15 points
46 recorded award transactions
+10 points
Latest award action: 2026-05-19
+5 points
Parent award identifier recorded
+5 points
Solicitation identifier recorded
+0 points
Linked official forecast
+0 points
Calculated on
2026-10-25 10:18:04.631876+00:00

The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.

Rule-based research score; it does not measure your chance of winning.

This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.

USAspending award record

. Rule-based research score; positioning dates are estimates.

Recompete score calculated Oct 25, 2026.

Research next steps

  1. Check the linked forecast or SAM for a confirmed solicitation and current timing.
  2. Confirm the ordering vehicle and your eligibility or a qualified teaming route.
  3. Review the award scope and buyer evidence before making a bid/no-bid decision.