IDV vehicle

36C24924A0036

SWITCHBOARD OPERATOR SYSTEM

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Veterans Affairs
Office249-NETWORK CONTRACT OFFICE 9 (36C249)
NAICS561421 — Telephone Answering Services
PSCDD01 — Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
Parent award / vehicleNot reported
Set-asideNot reported
Pricing typeFIRM FIXED PRICE
Obligations$0
Current contract valueNot reported
Potential contract value / ceiling$4.6M
Start dateApr 1, 2024
Current end dateNot available
Potential end dateNot available
Latest award activityMay 15, 2026
Source loadedSep 19, 2026

Funding and modification history

Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
May 15, 2026P00002$0E.O. 14398
Nov 8, 2024P00001$0SWITCHBOARD OPERATOR SYSTEM

Research next steps

  1. Review the award scope and buyer evidence before making a bid/no-bid decision.