Federal contract award

70FBTX24F00000022

THE PURPOSE OF THIS REQUIREMENT IS TO ESTABLISH A CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF FEMAS DECLARED DISASTER RESPONSE THROUGHOUT THE UNITED STATES.

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Homeland Security
OfficeTEXAS NPSC(TXNP)
NAICS561422 — Telemarketing Bureaus and Other Contact Centers
PSCR702 — Data Collection Services
Parent award / vehicle70FBTX21A00000003
Set-asideNot reported
Pricing typeLABOR HOURS
Obligations$35.8M
Current contract value$35.8M
Potential contract value / ceiling$35.8M
Start dateJun 12, 2024
Current end dateMar 9, 2025
Potential end dateSep 10, 2025
Latest award activitySep 9, 2025
Source loadedAug 15, 2026

Funding and modification history

Showing the latest 7 of 7 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
Sep 9, 2025P00010$-23.7MDE-OBLIGATION OF EXCESS FUNDS
Feb 5, 2025P00009$-847.3KEXERCISE OPTION 8 OF CALL ORDER 12
Jan 8, 2025P00008$10.2MEXERCISE OPTION 7
Dec 5, 2024P00007$-1.8MEXERCISE OPTION 6
Nov 8, 2024P00006$10.2MEXERCISE OPTION 5
Oct 7, 2024P00005$0CORRECT THE POP FOR OPTION 3
Oct 5, 2024P00004$8.5MEXERCISE OPTION 4

Research next steps

  1. Verify whether remaining options may extend performance beyond the current end date.
  2. Confirm the ordering vehicle and your eligibility or a qualified teaming route.
  3. Review the award scope and buyer evidence before making a bid/no-bid decision.