Federal contract award
70FBTX24F00000028
CALL ORDER 13 AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF FEMAS DECLARED DISASTER RESPONSE THROUGHOUT THE UNITED STATES.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | TEXAS NPSC(TXNP) |
| NAICS | 561422 — Telemarketing Bureaus and Other Contact Centers |
| PSC | R702 — Data Collection Services |
| Parent award / vehicle | 70FBTX21A00000003 |
| Set-aside | Not reported |
| Pricing type | LABOR HOURS |
| Obligations | $24.8M |
| Current contract value | $24.8M |
| Potential contract value / ceiling | $24.8M |
| Start date | Jul 20, 2024 |
| Current end date | Mar 16, 2025 |
| Potential end date | Oct 25, 2025 |
| Latest award activity | Oct 24, 2025 |
| Source loaded | Sep 19, 2026 |
Funding and modification history
Showing the latest 7 of 7 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Oct 24, 2025 | P00010 | $-30.1M | DE-OBLIGATION OF EXCESS FUNDS |
| Mar 12, 2025 | P00009 | $4.6M | THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE OUTSOURCED CONTACT CENTER CONTRACTS CALL ORDER 15 OPTION 3 FOR TEMPORARY AGENTS TO ASSIST THE DISASTER CALL CENTER |
| Jan 29, 2025 | P00008 | $0 | MODIFICATION FOR EXECUTIVE ORDER 14206 EFFECTIVE 01/01/2025 |
| Jan 15, 2025 | P00007 | $8.0M | MODIFICATION TO EXERCISE OPTION 6 |
| Dec 12, 2024 | P00006 | $8.0M | MODIFICATION TO EXERCISE OPTION 5 |
| Nov 14, 2024 | P00005 | $8.0M | MODIFICATION TO EXERCISE OPTION 4 |
| Oct 17, 2024 | P00004 | $8.0M | MODIFICATION TO EXERCISE OPTION 3 |
Research next steps
- Verify whether remaining options may extend performance beyond the current end date.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.