Federal contract award
72MC1023C00017
SERVICE NOW SUPPORT SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Agency for International Development |
| Office | USAID M/CIO |
| NAICS | 541611 — Administrative Management and General Management Consulting Services |
| PSC | DE01 — Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. |
| Parent award / vehicle | Not reported |
| Set-aside | 8(A) SOLE SOURCE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $4.2M |
| Current contract value | $4.3M |
| Potential contract value / ceiling | $4.3M |
| Start date | Aug 10, 2023 |
| Current end date | Oct 31, 2024 |
| Potential end date | Oct 31, 2024 |
| Latest award activity | Mar 21, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 1 of 1 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Mar 21, 2025 | P00010 | $-197.5K | SERVICE NOW SUPPORT SERVICES |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.