Federal contract award
72MC1024C00009
SERVICENOW SUPPORT SERVICES
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Agency for International Development |
| Office | USAID M/CIO |
| NAICS | 541611 — Administrative Management and General Management Consulting Services |
| PSC | DD01 — Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD). |
| Parent award / vehicle | Not reported |
| Set-aside | 8(A) SOLE SOURCE |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $1.6M |
| Current contract value | $4.1M |
| Potential contract value / ceiling | $4.5M |
| Start date | Sep 23, 2024 |
| Current end date | Dec 31, 2025 |
| Potential end date | Dec 31, 2025 |
| Latest award activity | Jul 3, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 8 of 8 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Jul 3, 2025 | P00007 | $0 | SERVICENOW SUPPORT SERVICES |
| Mar 3, 2025 | P00005 | $124.5K | SERVICENOW SUPPORT SERVICES |
| Feb 7, 2025 | P00004 | $365.4K | SERVICENOW SUPPORT SERVICES |
| Jan 10, 2025 | P00003 | $232.2K | SERVICENOW SUPPORT SERVICES |
| Dec 3, 2024 | P00002 | $199.3K | SERVICENOW SUPPORT SERVICES |
| Nov 13, 2024 | P00001 | $498.9K | SERVICENOW SUPPORT SERVICES |
| Sep 23, 2024 | 0 | $141.2K | SERVICENOW SUPPORT SERVICES |
| Sep 23, 2024 | P00006 | $0 | SERVICENOW SUPPORT SERVICES |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.