Department of Health and Human Services$91.5M obligationsEnds Aug 31, 2027
Federal contract award
75FCMC20C0015
CALM HELP DESK OAGM SEEKS A CONTRACTOR TO PROVIDE HELP DESK SUPPORT SERVICES AND DELIVER EXCEPTIONAL CUSTOMER SERVICE TO THE CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS) COMPREHENSIVE ACQUISITION LIFECYCLE MODERNIZATION (CALM) USERS.THE HELP DE
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Health and Human Services |
| Office | OFC OF ACQUISITION AND GRANTS MGMT |
| NAICS | 561422 — Telemarketing Bureaus and Other Contact Centers |
| PSC | D321 — IT AND TELECOM- HELP DESK |
| Parent award / vehicle | Not reported |
| Set-aside | NO SET ASIDE USED. |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $3.2M |
| Current contract value | $3.2M |
| Potential contract value / ceiling | $3.2M |
| Start date | Apr 1, 2020 |
| Current end date | Mar 31, 2025 |
| Potential end date | Mar 31, 2025 |
| Latest award activity | Aug 26, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 3 of 3 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 26, 2025 | P00014 | $-2.2K | CMS ACQUISITION LIFECYCLE MODERNIZATION (CALM) HELP/SERVICE DESK SUPPORT. |
| Feb 21, 2025 | P00013 | $0 | CMS ACQUISITION LIFECYCLE MODERNIZATION (CALM) HELP/SERVICE DESK SUPPORT. |
| Oct 10, 2024 | P00012 | $0 | CMS ACQUISITION LIFECYCLE MODERNIZATION (CALM) HELP/SERVICE DESK SUPPORT. |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.