IDV vehicle
70FBTX21A00000004
BPA FOR CALL ORDERS WHEN A DISASTER OCCURS FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS IN HANDLING UP TO 147,000 PRODUCTION HOURS PER WEEK.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Homeland Security |
| Office | TEXAS NPSC(TXNP) |
| NAICS | 541519 — Other Computer Related Services |
| PSC | R702 — Data Collection Services |
| Parent award / vehicle | GS35F151GA |
| Set-aside | Not reported |
| Pricing type | LABOR HOURS |
| Obligations | $0 |
| Current contract value | Not reported |
| Potential contract value / ceiling | $228.4M |
| Start date | Jun 14, 2021 |
| Current end date | Not available |
| Potential end date | Not available |
| Latest award activity | Jun 22, 2026 |
| Source loaded | Sep 19, 2026 |
Funding and modification history
Showing the latest 2 of 2 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Jun 22, 2026 | P00010 | $0 | MODIFICATION P0010 IS TO EXTEND OPTION 4 FOR 180 DAYS ON THE BPA FOR THE OUTSOURCED CONTACT CENTER CONTRACT . |
| May 16, 2025 | P00009 | $0 | MODIFICATION P0009 EXERCISE BPA OPTION 4 IMPLEMENTING THE PRESIDENTS DEPARTMENT OF GOVERNMENT EFFICIENCY COST EFFICIENCY INITIATIVE FALLS WITHIN SECTION 2(D) AS A NON-COVERED CONTRACT. |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.