Federal contract award
W9124D22C0002
SERVICE HR PHONE CENTER SUPPORT
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Defense |
| Office | W6QM MICC-FT KNOX |
| NAICS | 561422 — Telemarketing Bureaus and Other Contact Centers |
| PSC | R604 — Mailing and Distribution Services |
| Parent award / vehicle | Not reported |
| Set-aside | NO SET ASIDE USED. |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $45.0M |
| Current contract value | $45.0M |
| Potential contract value / ceiling | $51.8M |
| Start date | Oct 25, 2021 |
| Current end date | Aug 24, 2026 |
| Potential end date | Aug 24, 2026 |
| Latest award activity | Aug 22, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 8 of 8 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 22, 2025 | P00023 | $7.5M | SERVICE HR PHONE CENTER SUPPORT |
| Jul 29, 2025 | P00022 | $0 | SERVICE HR PHONE CENTER SUPPORT |
| May 22, 2025 | P00021 | $778.8K | SERVICE HR PHONE CENTER SUPPORT |
| Apr 23, 2025 | P00020 | $0 | SERVICE HR PHONE CENTER SUPPORT |
| Feb 26, 2025 | P00019 | $830.5K | SERVICE HR PHONE CENTER SUPPORT |
| Feb 19, 2025 | P00018 | $0 | SERVICE HR PHONE CENTER SUPPORT |
| Jan 14, 2025 | P00017 | $195.9K | SERVICE HR PHONE CENTER SUPPORT |
| Nov 20, 2024 | P00016 | $830.5K | SERVICE HR PHONE CENTER SUPPORT |
Research next steps
- Check the stated set-aside against the solicitation and current certifications.
- Review the award scope and buyer evidence before making a bid/no-bid decision.