Federal contract award

91003125F0302

STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

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Award details

Obligations, current value and potential value describe different measures; they are never added together.

FieldReported value
AgencyDepartment of Education
OfficeFSA ACQUISITIONS OFFICE
NAICS522320 — Financial Transactions Processing, Reserve, and Clearinghouse Activities
PSCR699 — Other Administrative Support Services
Parent award / vehicle91003120D0001
Set-asideNot reported
Pricing typeFIRM FIXED PRICE
Obligations$85.0M
Current contract value$85.0M
Potential contract value / ceiling$85.0M
Start dateNov 1, 2024
Current end dateOct 31, 2026
Potential end dateOct 31, 2026
Latest award activityAug 18, 2026
Source loadedSep 26, 2026

Funding and modification history

Showing the latest 25 of 25 loaded transactions. Negative values are deobligations.

DateModificationObligation changeDescription
Aug 18, 2026P00025$-1.5MDE-OBLIGATION OF FUNDS.
Jul 23, 2026P00023$0BPO, IMPLEMENT ACARI.
Jul 23, 2026P00024$0BPO, IMPLEMENT CR BPO CONTACT CENTERS SUPPORT OF DCC RELEASE 11.0 DIGITAL AND CUSTOMER CARE PLATFORM FEATURE.
Jun 26, 2026P00022$1.9MBPO, TO FULLY FUND OPTION PERIOD 2 AND ADD CRS.
May 12, 2026P00021$0TO ADD NO COST CHANGE REQUESTS.
Apr 30, 2026P00020$18.5MEXERCISE OPTION PERIOD 2.
Apr 20, 2026P00019$0ADD NO COST CRS.
Feb 23, 2026P00018$-3.0KDE-OBLIGATE FUNDING.
Jan 22, 2026P00017$4.3MFULLY FUND OPTION PERIOD 1.
Jan 7, 2026P00016$9.0MFULLY FUND OPTION PERIOD 1.
Dec 31, 2025P00015$0A NO COST MODIFICATION TO EXTEND THE USE OF FUNDING.
Dec 16, 2025P00013$0A NO COST MODIFICATION TO ADD CRS AND ADDRESS AND HOO CHANGE.
Nov 26, 2025P00012$0A NO COST MODIFICATION TO EXTEND ACARI.
Sep 30, 2025P00011$5.7MTO EXERCISE OPTION PERIOD 1 AND PROVIDE INCREMENTAL FUNDING.
Sep 24, 2025P00010$3.7MTO PROVIDE FULL FUNDING.
Sep 2, 2025P00009$1.4MTO PROVIDE INCREMENTAL FUNDING AND INCORPORATE NO COST CRS.
Aug 19, 2025P00008$8.5MTO PROVIDE INCREMENTAL FUNDING AND INCORPORATE NO COST CRS.
Jul 1, 2025P00007$3.1MTO PROVIDE INCREMENTAL FUNDING AND INCORPORATE A NO COST CR.
May 30, 2025P00006$2.5MTHE DECREASE PER TASK PRICING FOR INBOUND CALLS AND CHATS
May 15, 2025P00005$0THE DECREASE PER TASK PRICING FOR INBOUND CALLS AND CHATS
Apr 30, 2025P00004$2.7M91003125F0302
Mar 20, 2025P00003$091003125F0302
Feb 3, 2025P00002$9.6MCHANGE REQUESTS WERE ADDED AND INCREMENTAL FUNDING PROVIDED.
Dec 20, 2024P00001$7.9M91003125F0302
Oct 29, 20240$7.8MSTEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

Estimated positioning window

Oct 25, 2026 – Jan 23, 2027

Recompete signal:
75/100

Why this recompete signal

Contract timing and recorded acquisition signals at the time of calculation.

Stored score: 75/100. Available recorded signals: 70 points.

Contract end 2026-10-31 (6 days from calculation)
+35 points
4 historical awards in this buyer and category group
+15 points
25 recorded award transactions
+10 points
Latest award action: 2026-08-18
+5 points
Parent award identifier recorded
+5 points
Solicitation identifier recorded
+0 points
Linked official forecast
+0 points
Calculated on
2026-10-25 10:18:04.631876+00:00

The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.

Rule-based research score; it does not measure your chance of winning.

This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.

USAspending award record

. Rule-based research score; positioning dates are estimates.

Recompete score calculated Oct 25, 2026.

Research next steps

  1. Check the linked forecast or SAM for a confirmed solicitation and current timing.
  2. Confirm the ordering vehicle and your eligibility or a qualified teaming route.
  3. Review the award scope and buyer evidence before making a bid/no-bid decision.